Advantage in Memphis, TN with Reviews - YP.com

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07/19/2015
By: C K.
Enterprise Rent-A-Car
The Memphis, TN Union Ave Station Enterprise Office is under new management, which I am not happy with at all. The prior staff knew me by name and always greeted me and was great with providing top notch service. First, I want to commend the representative Morgan that picked me up and processed my rental agreement she was great. That is all I can say that was great about my experience 7/09/15 with Enterprise Rental Union Station. In the past I used this office frequently for personal and business travel and was a silver member. I frequently picked up the vehicle at the Enterprise Memphis, TN Union station and dropped it off at the airport for free. This was because this office closes at 12p on Saturday and is closed Sunday. On my recent visit to the Memphis area there was lots of construction and I was detoured and lost my way. I called about three times asking for directions and the three employees that answered did not know the Memphis area well enough to direct me to their location. Finally, on the fourth call back to the location the representative stated he did not know how to get me to their location but would transfer me to his manager that may know. Larry the manager stated that Poplar St runs a long way so not sure where I was to get me to the location. Larry looked at the time and stated I would not make it to Enterprise before close, which I agreed and stated I would drop the car at the airport and get to my destination through a friend because I was leaving from the downtown area that same day. Then Larry stated since I was leaving from the downtown area then I may drop the car at the Amtrak station and Enterprise would pick the car up on Monday. I stated OK. Imagine my surprise when I got my bill and I was charged two extra days of car rental and a drop fee at Amtrak. I called the office and asked to speak to Larry and he stated he thought he was clear that I would be charged and he saved me money from a drop fee at the airport for $150. I stated to Larry that no he was not clear at all because he did not state there would be a charge for two extra days of car rental or the actual Amtrak drop fee, which the total ended up being more than the $150 he mentioned. Unfortunately, Larry misquoted me because he obviously did not do the research on what the actual drop fee at the airport was. After I hung up, I thought about how I use to drop the car at the airport for free. Therefore, I went online and priced on Enterprise's website a similar rental period for a Thursday pick-up at the Memphis, TN Enterprise Union Station and drop at the airport on Saturday. The cost was not free (and rates change, which I understand) but it was only a $50 drop fee and I would not have paid the two extra days of vehicle rental, which as I previously mentioned ended up costing over the $150 misquote that Larry stated to me. Larry should have been more specific in what my actual costs were by actually looking up the price to drop at the airport or at Amtrak (since Larry recommended I drop the vehicle at Amtrak). In my opinion, Larry provided poor customer service and because of this I will not rent at Enterprise Memphis, TN Union station again. Instead, I will go with other competitors where I am a frequent renter with club elite benefits, such as Alamo or Hertz, and am treated well and always given my total expenses regardless if I decide to drop the vehicle elsewhere or keep the reservation as booked. Sincerely,Coco K disappointed renter at Enterprise
11/06/2013
By: joe.chambers.353
Excellent Roofing
Excellent Roofing owner, John Bennett, was a pleasure to work with. His professionalism and that of his crew was outstanding. The quality of his work is the best I have ever experienced from a roofing company and made me realize that I had made an excellent choice by hiring him to replace the roof and 6 skylights. As soon as the crew arrives at the house with all of their equipment you know that this is not your ordinary roofing company. Excellent Roofing uses container boxes on lifts that rise to the roof level and eliminates throwing shingles to the ground damaging your bushes and flowers. This is just one example of the things that Excellent Roofing does that separates them for all the other roofers in Memphis and makes them the top choice for a quality roof. We also had 6 skylights replaced. It turned out that 5 of the 6 we had were not standard size and would have to be special ordered. Special ordering the current sizes was going to be expensive. John and my brother thought it through and figured out a way to modify the window openings to accept a standard size and reduce costs. Johns crew did all of the carpentry work including painting the interior wood to match the ceiling. Throughout the project John was there to answer all of my questions and concerns. He is as honest a man to work with as you will ever find. I highly recommend Excellent Roofing.The work we had done: New roof, installed ridge vent, replaced 6 skylights, modified 5 skylight opening to accommodate a standard size skylight and painted the interior modifications to match the ceiling
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03/14/2015
By: Gloria C.
Greenway Home Services
Greenway is the epitome of a dowmhome business that cares about their customers. I have never had better technicians for any jobs that thr best results were done. I did have a very complicated problem with a compressor not working properly .After a week -three compressors later technicians coming everyday even on Sunday-the problem was solved by Mr.Barney who is over heating and air .He walked in my home with a promise I Will Get Your air Fixed Today.He Checked every thing over again and asked the question where is your electrical box? I told him I had replaced it a couple of months ago.he said he wanted to see old box.Wow what a smart man--he already suspected the problem was electrical--he touched the metal door and fire shot out. He opened it up and found wires had melted together and could have burned our home down.We got our company back out to fix it and never any more problems with our air that Greenway fixed.Thank you Mr.Barney and Greenway for saving my home and maybe our lives also.G.Cummings
06/22/2015
By: Bob D.
JD Ventures LLC
Outstanding Company. They do replaced my roof in a day and soothed behind their work. A while after I got my new roof I noted a leak. The back portion of my roof has only a slight slope. I thought it might have something to do with the flashing around the chimney so I called them and they came right out and went up to check everything. After inspecting it the technician said he noted no roof issues and personally gave me his cell phone number to call him the next day as we were expecting more rain. It rained, I called, he came running. No leaks in the attic. He said he'd return the next day. He did. Up on the roof he noted concrete cracking on top of the chimney. Not a roof problem. He ceased every surface on top of the chimney. Leak problem gone. They go out of their way to get it right. Well done JD Roofing!
10/23/2013
By: jonathanwilliams1987
Excellent Roofing
I'm stationed in Florida and was looking for a roofing company to reroof our old house in Memphis. I spoke to John over the phone and within 24 hours I had a series of quotes custom tailored to my budget including pictures of all damage found. I confirmed with John over the phone the next day and within 48 hours my house had a brand new roof. I am extremely pleased with the outcome -- my house looks brand new. Excellent Roofing didn't make me chose between budget friendly and professional quality work. After haggling around with other roofers, I can say without a doubt if I ever have to recommend a roofer it will be Excellent Roofing.
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02/12/2016
By: Angela A.
Excellent Roofing
We had a complete tear off and replace done by Excellent Roofing in 3/2012. The service, team members, and quality of work were superb at that time. Fast forward to 1/2016 and I noticed a leak, so I called to get someone back out to take a look. Within hours a team had responded and let me know it was a problem with our chimney. Although it had nothing to do with the original install, a host of team members (including the owner) worked well into the evening to fix the issue. They far exceeded the standard of service and I can confidently recommend this company for your roofing needs! The owner, John Bennett, stands behind his work 100%.
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08/28/2015
By: Ladite' M.
Enterprise Rent-A-Car
I've used this location for years, but in the last two years as when I've had problems, I've booked a specific type of vehicle, called a day before to make sure I would have that type of vehicle, they said no problem but when I get there they didn't have the vehicle typed. Although I was extremely upset, they found me a pick up truck and had it brought over in a timely manner and just this weekend it happened again, but I was given another vehicle to complete running errands and was called upon receiving the pick-up. They did what ever needed to satisfy me and I truly appreciate it. Thanks Patrick!!!!
10/21/2014
By: Derik J.
Flagship Computers
Flagship is your typical neighborhood mom and pop computer store. Expect a limited section and high prices, but they aren't bad if you need something today or need technical guidance or service. I did go there to check out Road Runner as the other reviewer did. I thought it was funny how they wouldn't let me touch the demo computer. I had to suggest sites for them to visit. I remember they showed me DIsney.com, since it's a fairly data-intense site. I ended up subscribing to Road Runner after that, but I probably would have anyway. I was very sad when Comcast came to town and killed off Road Runner.
12/26/2015
By: eleanor.redmond.5
Enterprise Rent-A-Car
concerned,Are you with BLM trying to start trouble where there isn't any? I was out there yesterday. There were plenty of black people there. Some working and some renting. The employees were professional and friendly. Maybe that's what you didn't recognize. You don't sound like you are too familiar with friendly. I had to argue about my payment validation but I count that as a bonus. I like when sales people try to protect my money. I just asked for a manager and the salesman got one and it was fine. Maybe you need to check the way you look at things 'cause that is a good place to do business.
09/29/2014
By: Susan D.
Excellent Roofing
When I found myself in need of a roof repair, Excellent Roofing company came highly recommended to me by two friends. I called and spoke with John Bennett who was courteous and prompt to respond. Other roofing companies had told me it would be days before they could get out. John was respectful in his dealings, honest in his assessment and quick to send out the crew to get the repair done. The crew was professional, the repair was of high quality and the clean up was done so well you wouldn't even know they'd been on the property! I will now be recommending Excellent Roofing to others.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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