Came in here one Saturday, ( one of the only good mechanics open on Saturday). My car was making a really obnoxious noise that had gone from bad to worse. About 10 a.m. that day my car's lights started to flicker. Fortunately for me, I was able to get on this website and discover Bartlett Automotive. Before this I had called another well-known Memphis mechanic shop. They suggested that it could be my alternator and quoted me a seriously ridiculous fee over the phone. I won't say the name of this place, but, it starts with a G. Their price seemed way over the top, so I started to explore my options. Obviously it was important to find a place that is open on Saturdays. At this point I started exploring my options and just happened upon Bartlett Automotive. I called and they seemed really nice and professional on the phone. This helped when I decided to try them out. Turns out that I was just able to make it there before my alternator gave out. Kenny ( the owner), and his wife (Micky) were as nice as could be and I could sense that all they wanted to do was help me get back on the road. If that wasn't enough Kenny quoted me a price, part and all, that was less than half of that other place. Needless to say, I was extremely glad that I was able to find this shop, and in the future, I will not hesitate to take my car issues to Bartlett Automotive. In this day and age, it's really nice to find someone that you can trust with your vehicle.
Finally a trustworthy mechanic! I have the worst luck trying to find one but not today. I went to three different places to put on a power steering hose that I already had in my hand. Yes, a power steering hose, simple right? The three places I went to all got on their happy computer to look up some magical program that gives them an estimated time to put parts on a car. I forget the program name but they all said, 2 1/2 to 4 hour job and $250-$400 estimate, yes for a hose install. I told them where they could shove that hose! I decided to stop into Bartlett auto and I could tell right away these guyz meant business and not scam thy customer. They put the part on and oil change for very reasonable price. A salesman came in to sell his company's "parts business"(a company that sells parts to repair shops) and the owner explained that he has two different customers, ones that can(Bartlett) afford the warranty parts and one's that can't(Frayser) and he lets them decide what to choose from which is awesome, most would try to up sell you the warranty parts even if you are poor like me. They just got a new customer and I would recommend to a friend!
If you have a foreign (or domestic) vehicle that you love & value, and you're looking for the best quality mechanic in Memphis, then this REALLY is the only review you need to read! Before I took my LandRover to Shane, Nick,& the other guys at Midtown Autowerks, I had mechanical issues that lasted for a ridiculous time period of 6 weeks! I thought I would save $ by letting other mechanics address my overheating issues. A few mechanics and $850.00 (of wasted money) later, I decided it was time to turn my wheel over to someone who really knows what they're doing! They were so professional,& reassuring:) after a very stressful 6 weeks, I left my vehicle there with a feeling of trust in their mechanic abilities. And my instincts were correct! Not only did they repair my blown head gaskets, but they also cleaned the stop-leak gunk from my radiator and hoses. Apparently someone had put it in there prior to me purchasing the vehicle. In just a few days, Shane and his team got me & my daughter back on the road!:D I will never let anyone else under my hood!!! Thankyou so much Shane!!!
I always get my oil changes done at my mechanic's shop but the down side is that my husband has to follow me there and drop off my car and then return when he calls to say it is ready.TMI,I recently had minor surgery and just wanted a quick oil change so I popped in this morning at 9:00 am,no wait,Charles took care of my truck in less than an hour,extremely courteous and efficient.I switched to full synthetic oil years ago so I knew approx. how much the cost would be.He did suggest an air filter but be a educated driver and know that they do usually need to be changed every 15,000 miles.Charles did not push,or try to upsell parts and I appreciate that.I have read some of these reviews and y'all should not expect your vehicle to be completely detailed for free with oil change-thank you,charles
02/26/2015Precision Honda Specialists Of Memphis
I have a 1997 Acura 2.5TL, with 197,000 miles. I developed a major oil leak, so naturally I took my car to Acura of Memphis for repair. I was first told that my repair would total the car, so it would be best to trade it in and buy a new Acura. I couldn't afford that option, and a friend recommended Precision Honda Specialist of Memphis. I called them, and right off the bat, they told me what it would cost to fix my car. To give you a estimate, they were $1,800.00 less that Acura, and guaranteed their work. To make a long story short, they fixed my car for around $500.00, and there are no oil leaks, and the car runs like new. These are now my go to guys for any repair, period!! I highly recommend these guys to anyone. They are honest, fair, and do outstanding work!!
On a family road trip last month, we found ourselves stranded in Memphis because of a transmission problem and WS Haynes could not have been more helpful not only in repairing the car quickly, but also in helping make a very stressful situation as pleasant as possible. My jeep required a transmission rebuild and WS Haynes gave us a good price and had the car running in three days, which was especially helpful because the July 4th holiday would have stranded another three days. The general manager, Jeff, was very friendly and gave me suggestions about things to do in Memphis with the kids to pass the time. The transmission is running well and got us back home to Florida so if you happen to break down in Memphis, with any luck it will be near WS Haynes Tire & Service.