Best 30 Auto Repair And Service in Medford, OR with Reviews -
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By: Eric M.
Lockwoods Auto Shop
I have used Todd for many years to repair several of my vehicles. In the last year he has done nothing but stall on repairs, lie about the work he's done and lie about getting in the wrong parts. Most recently I brought a vehicle in to have the tank dropped and lines fixed. I was having issues with gas spilling and slow fill ups. Paid him around $300 for the repair and not one of the problems was fixed. The last issue was for a gasket repair on a transfer case. I left the vehicle along with the gasket kit with him for several weeks. I got tired of waiting so I showed up at the shop. He told me that he did the one side but there was another side that he needed to order a different gasket kit for. I kept calling to find out if he got the other kit in for weeks. Well he finally told me it was coming in and to drop it off. Upon arrival, I notice that the original gasket kit that I dropped off with him was still in the package on his work bench. I didn't say anything as I just wanted the repair done and over with. Aaaaaand again a week goes by and no call. Finally got a hold of him and he told me that they sent the wrong gasket kit. This was about 5 months ago and he still has yet to not only get the correct kit in, now he can't find the one I left with him! Do not waste your time or your money here. Todd will shine you on, take your money and you will not be any better than when you dropped your vehicle off.
By: Taylor P.
Midas Auto Service Experts
Do not go to this Midas!I recently contacted this Midas (935 North Central, Medford, OR 97501) to replace the struts on my 2004 Honda Element as well as doing an oil change.Not only did they bend my rock shield on the front driver side rotor (tried to blame the scratching sound on my brakes at first), they bent my rear driver side break line putting in the new strut leaving it rubbing against the tire almost breaking it in half after only a week of driving; they also took 3 1/2 hours longer then they quoted me, and proceed to not do a proper inspection on my car. Neglecting to tell me that my two rear tires were splitting (the rear driver side was a-symmetrical) my two front drive axle boots were nonexistent, my tierod boots were completely torn up, and to top it off the technician didn't do the oil change I asked for (10,000 mile 5-20 synthetic blend) he used the standard 2,000 mile 5-20. When I finally got a hold of the store manager and owner Tom he refused to even listen to my complaints, and was extremely rude. When I mentioned going to small claims court he said "Do It!" then immediately hung up on me.I even tried to go to another Midas in Olympia (108 Northwest Kenyon St., Olympia, WA 98502), they told me about my drive axle boots and my tires saying "my axle could fall apart" then said they only had two hours left until they closed and told me they wouldn't do anything for me and recommended I drive across town to get used tires and go to Les Schwab. I ended up having to go to Les Schwab in Olympia (2825 Capital Mall Dr SW, Olympia, WA 98502), and they were extremely helpful, got us in immediately, and pointed out at least 5 different failed safety features Midas had green lighted originally.
By: 1bigduckfan
Dhm Automotive
Great Subaru mechanic ! He even Drives one. Small shop. Don't expect a showroom. Expect Great service.Trevor Hayes
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By: Dylan C.
Lockwoods Auto Shop
Lockwoods had my car for 8 months to fix my head gasket. I called about once a month to check up on things, they lied constantly, kept changing the story about what was going on, then once it was "done" i pay the $1600 and drive down the road and coolant sprayed everywhere. Took it back 4 different times and they still said they couldnt spot a coolant leak. At this point you can see why im writing a review... anyways so i took it to a machanic a co worker recommended and they guy says "wow they screwed you over" im back to square 1 with a broken head, now $1600 in the hole. PLEASE DO NOT TAKE YOUR CAR OR TRUCK TO LOCKWOODS!
By: Jim J.
Hernandez Auto Repair
Quick service with great pricing. Great hours I was able to drop off in the morning and pick up after work in the afternoon.
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By: James G.
Hernandez Auto Repair
Don't ever bring a vehicle here. We did and they kept it for 6 weeks and never did anything. We had to have it towed away and they wouldn't even give us back the 175.00 dollars that we had given him for parts. Please, stay away from this gypo.
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By: Brian S.
Ken Scales Automotive
Charged $111.00/hr, said the problem was fixed(passenger front floor getting wet in the rain) gave a verbal assurance it was fixed. It wasn't, floor got wet again a few days later. Talk went from "it's fixed...there should be no problem now... to...well we's is what it is..." and wanted me to bring it back again so they get squirt the van with a hose, and charge more $$(my time is $ too and I could have saved both by giving that $ to a homeless person minus $5) They have a professional appearance, but their work is amateur, and their hourly rate is high. I am not a mechanic but also was genius enough to squirt water on the van obtain some info. DON'T RECOMMEND.
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By: Timothy P.
John's Auto Care Center Inc
So very glad I used these guys! Jason has been the one to keep me in the loop and spent a ton of time on the phone advocating for me to the warranty company and the dealer that I just bought this car from. These guys are forward and honest about everything, and I can't thank them enough.
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By: Katie L.
Rogue Automotive
These people were very polite, helpful, and knowledgeable in what they do. I called them asking about their engine diagnostic services, (I know little about cars), but the lady not only told me about how much I'd be looking at, she even explained somethings that I didn't know. Very awesome. I'm definitely going to them
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By: Ted L.
Southern Oregon Auto Care
Great friendly service! Done right the first time.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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