Kelly Nissan in Medford, MA with Reviews -
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By: Anya T.
Colonial Volkswagen of Medford
Did my research, called dealerships, visited lots- Colonial VW of Medford was by far the best.I researched a 50-mile radius; Colonial VW was the only store I found who advertised AND had multiple matches available. (I think dealerships use bait cars – not Colonial! They had 4 options within my parameters, pulled up side by side ready to go, for me to drive and compare!!!)I visited 3 different dealerships- Colonial Volkswagen of Medford had better condition of cars, selection of Certified Pre-Owned and overall price points. Someone answered my email right away. He answered all my questions and never pressured me to come in. My salesman was terrific! I had a million questions and Steve answered every one. He never made me feel pressured.After everything was finalized, I realized I lost the title for my trade- Derek was such a huge help showing me which forms I needed, he even filled them out for me!I was able to find a certified Pre-Owned with a VW warranty for another 2 years, with a fair-trade value on my car and a very competitive price on theirs – I couldn’t be happier. I highly recommend Steve and Derek at Colonial VW.
By: Edgar B.
Grava Chrysler Dodge Jeep Ram SRT
Worst service everI have a 2015 dodge journey with barely 11,000 miles the a/c stopped working and took it to get it serviced since it only blows HOT air and i have 2 kids the heat is ubearable and the guy said he could help me untill an appointment 10 days away..i asked for a rental or loaner he said he couldnt help me not to mention he was rude now i ha e to drive around with heat in my car with my 2 kids for 10 days even though the climate control is off it still blows 80 degree air..worst service ever i wouldnt recomend it to amyone.
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By: Johannes J.
Colonial Volkswagen of Medford
I recently purchased a certified pre-owned Jetta at Colonial Volkswagen of Medford and was completely satisfied from the moment I stepped into the building. The entire staff was friendly and accommodating and I particularly enjoyed working with Caduste, who was a knowledgeable and friendly sales person. Overall I would highly recommend stopping in to Colonial Volkswagen of Medford.
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By: Kaveh D.
Colonial Volkswagen of Medford
Very professional and responsive staff. Caduste was responsible for our car purchase and he did his best to get us the car we wanted. He spent a lot of time making sure that we are happy with our purchase. I definitely recommend this dealership.
By: Rachel E.
Colonial Nissan/Medford
My first experience buying a vehicle was really rushed. This time I went to Colonial Nissan of Medford my experience was completely different. Nilo Oliveira was very attentive to my needs and worked diligently with the Financial team to ensure I got the best deal. Not only did I get the car I wanted but exceptional customer support. HAPPY CUSTOMER***
By: Jason T.
Colonial Volkswagen of Medford
5.0 star rating 12/17/15I recently purchased a 2016 GTI from Colonial VW in Medford and have been incredibly pleased with the overall purchase experience. The process was incredibly easy, fast and no-nonsense. I worked with Caduste, who I would highly recommend as a sales person. He is very knowledgeable about the VW brand was able to walk me through many of the different packages offered on the vehicle. Despite their very large inventory, the exact car that I wanted was not in-stock. However, Caduste was more than happy to track one day for me and got it over to the dealership sooner than either of us expected. I really appreciated his willingness to go above and beyond to find the right vehicle for me. The Sales Manager at the dealership, Scott, was also incredible to work with. He gave us an very fair price on the car and started out with the best price in comparison to every other Boston dealer I visited. He is someone who wants to earn your business and will do anything within his means to make sure you leave as a happy customer. The dealership itself has recently been constructed and is absolutely beautiful inside and out. They take great care of the facilities and I'm eager to go in for my first service already.All-in-all, this dealership is top notch and I would most definitely recommend to both friends and family. Thank you to everyone at Colonial for a wonderful purchase experience!
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By: Johanne B.
Colonial Nissan/Medford
My salesperson, Vincenzo “Vinny’ Varacalli, was exceptional! He is personable, attentive, very knowledgeable, diligent and a perfect gentleman. Vinny streamlined the whole process easy from beginning to end. He always kept me up to date on the status of my car, and made sure I got the vehicle I would be happy with, and there was no pressure! He even handled all of registration and insurance leg work. (He even returned my rental for me!) I also want to comment about the finance manager, Rami Tayoun ... he was very patient, helpful, on the ball and an absolute blast to work with! He ensured I got the best deal I could possibly get! This is my second car with Vinny and Colonial. While I probably won't be buying/leasing another Nissan for a while, when I do I will be sure to come back to these guys! (I am sure to be more than satisfied.)I would highly recommend this dealership to my friends and family! Thanks again, Vinny!
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By: Juan ignacio B.
Grava Chrysler Dodge Jeep Ram SRT
Stay away from Grava. Terrible experience with both the sales people and the service department. Seriously, avoid at all costs.
By: Brian N.
Colonial Nissan/Medford
I had a great experience at Colonial Nissan. Aaron was my salesman and he was very knowledgeable about the vehicles and attentive to my needs. Throughout the process, I did not feel forced into buying a vehicle like I have felt with any other dealership I have been to. I will be back again the next time I'm looking for a vehicle.
By: Mike B.
Grava Chrysler Dodge Jeep Ram SRT
This dealership doesn't like to due warranty work. They refused do fix my new vehicle and its under warranty. They have poor service stay away. Do your research one of the worst dealerships I have ever been to.

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