Low Cost Spay Neuter Clinic in Mechanicsburg, PA with Reviews - YP.com
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By: Peter F.
Gettysburg Road Animal Hospital
We took our very, very sick cat here and they ran EXPENSIVE tests, x-rays, lab work, examined him, and found nothing. Nothing. Sent my step-daughter home with a $450 bill and a can of cat food! He worsened that night so we took him to a real vet who immediately saw the issue - he had swallowed thread - it was in a knot around his tongue! One look at the x-ray and he needed surgery! DO NOT GO HERE! THEY ALMOST KILLED OUR CAT by not being careful and competent.
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By: Jason W.
Gettysburg Road Animal Hospital
I arrived to this place by mistake and I'm sorry I did. I was on a road trip and stupidly forgot my heartworm medicine. My dog just had an annual exam and a heartworm test less than a month ago and I had my records with me. I called the Gettysburg animal hospital and explain what was going on and they indicated that they would be able to give me one month heartworm medicine if I had my vet records with me. My navigation took me to Gettysburg ROAD animal hospital. When I explain what happened LeeAnn was rude and uncaring and made an excuse that since they are not a licensed pharmacy they can't give me one heartworm pill unless their vet examined my dog. This is ridiculous since my dog was just examined by a licensed vet less than a month ago and I had my records with me. Their actions proved they had no concern for the well-being of animals. They didn't even greet my dog. I would recommending taking your pet for someone who cares about the animal more than making money.
By: Julia S.
Good Hope Animal Hospital
I was a first time customer and was impressed! Dr. Weekes and Tony took great care of my pup. I appreciated their patience, willingness to answer all of my questions and their overall carring demeanor. I love the weekend hours! Thanks for fitting us in.
By: Steve F.
Lamb's Gap Animal Hospital
I started taking my dogs because they came highly referred by other pet owners and because they were close to home. I found them to be very friendly and well serving to our dogs. We experienced a recent critical condition with one of our dogs and they were able to take us immediately and we were able to get unplanned follow up visits quickly as well. They also offered us in-clinic cost saving options and offered home treatment options that saved us money. They also shared all lab results by email. We are satisfied customers and will continue to take our four-legged family members to them for care.
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By: Papa J.
Lamb's Gap Animal Hospital
I have to agree with Charles S. a few years ago they were amazing! Best vet ever.Not anymore. My wife took our cat for the sole purpose of having her toe/foot looked at because she was putting no weight on the foot. The foot/toe had a lesion that was noticeable to me at the time and was obviously swollen. The cat was not walking on the foot and still isn't. They diagnosed the cat as having a dislocated kneecap. The cat may also have had a dislocated knee cap, but once the vet found this, she did not go on to carefully examine the foot, even though my wife specifically asked her if she had checked the toes and told the vet that I had noticed something abnormal about the toes. The vet indicated she had checked and the toes were fine, but it didn’t seem, according to my wife, that she had examined the feet or toes specifically. If she had checked carefully, I am sure she would have seen the lesion and swelling that I noticed when I had looked at it. The foot/toe is now infected and bleeding. I called them back, explained the situation and expressed I did not feel as though my cat was adequately examined based on our appointment being set up for the toe/foot. I expressed that I did not feel as though I should need to pay for another exam, but I would be very happy to pay for all the additional treatment. They said that I would absolutely have to pay for the re-exam. Based on the fact that we feel the initial exam and care was lacking and the office was unwilling to compromise to rectify the situation fairly, we have opted to take our animals elsewhere from now on.
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By: Charles S.
Lamb's Gap Animal Hospital
10 years ago they were very good and reasonable. There quality of care has gone down hill as there prices have sky rocked. I do not mind paying a premium for good care but if your pet gets sick or hurt they don't have the time to see them and refer you to the emergency vet. My young Lab was cut and bleeding and though it was 2.5 hours before they closed they could not make time for her and I had to wait 2 hours for the emergency vet to open to get her help. They will not get another dime from me, if they can't be there when you need them, then they aren't getting the easy money either.
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By: Nicky W.
Animal Emergency Center of Mechanicsburg
Misdiagnosed my cat's heart attack as an asthma attack and kept him malingering in pricey oxygen for over 24 hours without any real diagnosis or treatment; when his condition hadn't improved and they were closing for the holiday, they misled me about local options in order to keep him in their network so they could continue draining my money rather than having him go to a closer place to keep receiving oxygen (note that there was no guarantee he would survive the car ride without oxygen, so any increase in distance might be deadly!). Fortunately I found the closer location on my own and after only 5 hours in their care he was already out of oxygen and improving. Now he's home recovering, no thanks to the "care" he received at this ER which delayed his treatment by a whole week-end! Meantime I was made to feel like I was inconveniencing them and was in the way, which I thought was standard protocol for emergency vets until I got to this other place (Rossmoyne Animal Emergency Trauma Center) and was welcomed by friendly faces even during their busiest times and was invited to visit with my cat for hours rather than being barely tolerated briefly. Not only is the treatment offered by the Mechanicsburg ER at Willow Mill inept, but you'll be made to feel like you're in their way the whole time they're draining your bank account for their overpriced ignorance!
By: Loretta R.
Good Hope Animal Hospital
First time customer at Good Hope Animal Hospital. I read some nice reviews about this practice, so thought I would give them a try since I was looking for a practice closer to home and with more personalized care from what I was acustomed to. My canine has a mass on her left hind knee, so first appt was a checkup and the second visit bloodwork prior to her upcoming surgery.I have found the women at the front desk to be very polite and it appears they really like what they are doing..it's just not a job for them (my personal observation). Additionally, I have had communications with Heather, the office manager and she is professional, nice and very efficient.It's nice to take your animal to a practice that truly cares about their "patients" and their owners.Loretta
By: drheidecker
Good Hope Animal Hospital
In response to danr46 (from the owner):Dan,I’m so glad that you and I had a chance to speak about your experience with us here at Good Hope Animal Hospital. Obviously, you felt frustrated – enough so that you wrote this review without delay; well before you and I had an opportunity to talk and straighten things out. But I do understand. We all have moments when we just need to be heard. While I regret that we hadn’t spoken before you wrote your review, I am satisfied knowing that we’ve addressed your concerns.As we are a full service medical and surgical facility, we handle emergency situations when they arise. Unfortunately, that means that we have to occasionally inconvenience our other clients. Although this doesn’t happen very often (we work hard to prevent it), it did happen during the evening you came in for your visit with us. As you pointed out, that event resulted in a delay for some of our appointments that evening, including yours. I do apologize for this. If you had happened to come in at any other time, I can assure you that you would have had a very different experience. Normally our doctors run on time and clients only wait in the reception area for a few minutes. Nonetheless, I’m sorry for the way things worked out.I’m also pleased that we had an opportunity to discuss your concerns over our fees. Aside from being upfront about our regular exam fee (which is competitive with exam fees charged by other veterinary clinics in the area), we do strive to give our clients treatment and medication options whenever possible. And we try to make sure that our clients understand the costs of those options. Ultimately, our goal is to give our patients the very best care we can give them, while also considering the needs (financial or otherwise) of our clients. It can be a balancing act at times, but we always try to collaborate with our clients to find solutions that are most suitable for them as well as their pets. I’m proud, too, of the fact that our fees are pretty well middle-of-the-road. We couldn’t afford to hire and keep the best vets and support staff, or purchase and maintain the latest equipment if we charged the least. On the other hand, we want to keep our services as affordable as possible, so we don’t charge premium prices either. So, instead of taking a position on one end of the price spectrum or the other, our goal has always been to provide the best overall value. Naturally, this approach means we won’t be a perfect fit for everybody.Once again, I’d like to reiterate that I’m sorry you were less than satisfied with your visit. I’m happy we had a chance to talk about it, and whether or not you choose to see us again, I sincerely wish you the best.- Dr. Robert Heidecker
By: danr46
Good Hope Animal Hospital
Be prepared................to wait. Don't expect to be seen at your appointment time. Don't even expect to be seen within 30 minutes of your appointment time. Don't expect the vet to spend more than a few minutes with you before rushing on. They are always behind. Don't expect to be told how much services or medication will cost. Expect expensive surprises at checkout. Don't expect there to be anything that comes close to management or even decent customer service. I had an issue with how much something was going to cost because the vet that saw my pet never told me. There was no office manager available, no one cared, the owner was there and refused to talk to me because...........you guessed it, he's one of the vets and he was 3 appointments behind. Expect that they will recommend surgery or other expensive options. These people only care about their bottom line. They have no understanding of what customer service is. If you voice your opinion or ask to speak with anyone, prepare to be called difficult and get an attitude from the office staff. I would recommend anyone that doesn't want to overpay or spend a lot of time waiting steer clear of this place.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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