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10/25/2016
By: Keith F.
Kia Of Mccomb
I was passing through when I began to have fuel pump issues. I barely made it into the dealership and Kenny Cantrell was the first to greet me. He said he would get to it and if I wanted to be shuttled to a restaurant for lunch they would gladly take me. I arrived back and Kenny told me what was going on with the car and it would take 2 hours to get it done. I waited in the lobby and was offered free snacks and drinks several times. I was able to use the free wi-fi there to pass the time. Kenny alerted me to a recall on an item to my car and they would be fixing that at no charge. Once complete Kenny and Amber walked me through all that had been done and to let them know if I had any issues as I was 600 miles from home. I am so appreciative of Kenny and his team getting me back on the road and truly making me feel at home. There is nothing they could have done better, from the free snacks and drinks to the test driving of the car to be sure all is well. I now consider this my dealership!Keith FulmerSt Augustine FL
10/26/2016
By: Tammaniqua C.
Kia Of Mccomb
Awesome service, friendly environment! They have never let me down. It's a great place for your car's service needs.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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