Honestly one of the best Customer Service experiences I've ever had. I had ordered a pizza with a specialty sauce via the Domino's iPhone/iPad App, they had run out of this and called me to let me know and ask about alternatives. I was pretty busy at the time and missed their phone call, later on when I returned the call I spoke with the nicest person who apologized for the inconvenience, already had sent my pizza out anyway with an alternative since I had been unreachable, so I wouldn't have to wait on my meal. I was impressed and thankful at that point, but it get's even better. Once the delivery person arrived, they immediately greeted me and issued a genuine apology for running out of the specialty sauce, once again checked for satisfaction with the alternative, and gave me a gift certificate for a free pizza with unlimited toppings as compensation for any inconvenience from Domino's signed by Ramiro P****. To me it was just a sauce, these employees went above and beyond to make sure I was satisfied. I work in the service industry and I'm pretty good at reading between scripted customer service platitudes and I'll tell you that their concern was 100% genuine. This happened more than a few months ago and I still think of that order every time I order from Domino's, and it doesn't hurt they have the best delivery pizza in town. Thank you Domino's for showing me how Customer Service is done exceptionally.
This was the most awesome meal I have had in years! The most fresh, delicious seafood! And the service was impeccable! I have never had such attentive, amazing service, our waiter "Tony" was amazing, almost knowing what we needed before we did :D We ordered the appetizer, "La Vela", which was a plate of several ceviches, shrimp, calamari, fish, octopus, and fresh oysters, it was amazing!! Then we had a large shrimp cocktail, and I've had plenty of them, but this was divine!! The sauce was a delight and the shrimp was so clean and fresh. Overall, if I lived there I would eat there everyday!! Oh and the chips for the chips and salsa were the best chips I have ever eaten, thick and wonderful. And wonderful, perfect mojitos! Best meal EVER!!! In gratitude that we found it!