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01/10/2017
By: Lea C.
St. Francis Pet Hospital
I've been going to the centerton location for 15 years. I was a teenager when I adopted my first dog which turned up heartworm positive. As with any business, small or large, couldn't help us without payment. So they let me make pre-payments and on my final payment I brought my dog in to get treatment. I was happy with staff from front desk to tech and dr!! I see some bad reviews and like I said I've been going to these people for years and I've sat in the waiting room and seen them cry with owners losing pets like they were their own, laugh and celebrate when pets recover well from treatment, and even noticed the dr coming back from house calls and have heard them making phone calls genuinely concerned calling people to check on their pets from a previous visit. I'm not sure there are any better people to trust with your pet. So I guess I'm saying the negative review may be because it was on your part. ? In all my years needing these peoples guidance and help I have also seen the nasty and hateful " help us even if I can't pay you " people leave their business and have seen the looks on these precious peoples faces knowing they'd help everyone's pet if business worked like that but it doesn't. I've seen them have the look of having their heart in their stomach. Anyway, I wouldn't take these negative reviews to full heart. Visit the St. Francis Pet Hospital angels for yourself, remember they deal with sadness, heartbreak and then have to turn around and be happy and smiling they don't have easy jobs. Everyone's entitled to a bad day. I love them all. ( Dr. Tom, Dr. Bob, Dr. Jess, Dr. Jessy, Kristin, Dawn, Rebecca, Kylie, Kendall, Erin, Melissa, Olivia, Cindy, Pat, Jamie, and there are some faces I don't remember names to )
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05/04/2009
By: dominiksmom
Animal Hospital Of Martinsville
I took my dachshund in after he had been attacked by another dog. They shaved him down, put medicine on him, gave him shots and told me to keep a close eye one him if I was going to take him home. He started throwing up after I got him home that night. I called the after hours line and they met me back at the office and ran blood work to check for any and all problems. They ended up having to do surgery due to kidney failure. THey had to keep him about 10 days after that nursing him back to health. All this happened to be over Thanksgiving and the following week. They were wonderful with my baby. If it hadn't been for them, I would have lost him. I can't thank them enough.
08/23/2012
By: cindieaverette
St. Francis Pet Hospital
The doctor and staff at this business are outstanding! The were very patient, gentle, and loving with our little dog and saved his life. I recommend St. Francis' Pet Hospital to everyone who cares deeply about their pet!
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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