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01/13/2017
By: Rick S.
B R T Towing Inc
Broke down on I -20 just east of Austell. AAA assigned this company and gave me the time estimate. The driver called and told me of his impending arrival and did come within the time stipulated. Unfortunately, AAA failed to tell them we had to have a flatbed. The first driver was polite and called his dispatch and had them send one. A bit later, that driver called to make certain of our location on the Interstate and said he was on is way. He arrived shortly thereafter. AAA recommended a shop five miles from the location and we went. Once there, that owner was not interested in 'retail' business, but suggested a place close to where we live in Midtown. Edward, our driver, called and rearranged the route and charges, giving us credit for the first five miles again. My wife and I had fine conversation with Edward on the trip to town and he waited until that shop was ready to take our car for repair. They first said they were booked that day, but we were willing to leave it. As we lived close to the on ramp he would be using to return west, he was kind enough to drop us off at our building. Yes, I wish the response time had been faster being stuck on the shoulder of a busy Interstate in the early morning, but once Edward got there, everything started to get better. I hope we never need this kind of service again, but if we do, I sure would call Edward.
07/25/2013
By: garmac
Razzel Dazzel Towing
This business seems to make a serious effort at doing quality work and getting a satisfied customer. Good experience dealing with them. Even did something additional and didn't make an extra charge.
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05/22/2016
By: Janet H.
B R T Towing Inc
Used as service from State Farm Roadside Assistance. Waited 1 1/2 hours but arrived when they said they would. Took us to tire shop. Professional and courteous. Only problem was wait time.
10/06/2012
By: amyfaraart
Razzel Dazzel Towing
Of all the places I have ever taken my car for repair, this one is by far the best. Robert is extremely honest, fair and knowledgeable. I recommend him to everyone I know.

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