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10/10/2013
By: craig.j.lewis.58
Persian Rug Place
I brought my 9X12 hand woven wool rug that was 30 years old that had been through 3 homes, the last of which was a home with a large dog. Needless to say the rug had been stained over and over with urine. It got to the point where I could not get the smell out, so I put it in storage for almost four years (uncleaned).I took it to Mason at Persian Oriental Rugs on Johnson Ferry because I drive by it daily and figured that I would give him a chance. No recommendations from friends like I would normally require.Mason said that he could clean it "like new". With much skepticism, I left the rug with Mason. He said give him 5 days. I gave him 5 days and came back to pick it up after he called to let me know that it was ready.AMAZING! All of the stains were out. It was soft again. It smelled like a wool rug is supposed to smell. I even discovered that the fringe had silver streaks in it that I had never seen before. Remarkable what a clean rug can show.I can't say enough about the job he did. Cleaning it over and over again to get it clean and looking right. I definitely recommend his services. Oh and he was competitively priced as well.
11/08/2012
By: southernbunny
Kiwi Carpet Cleaning Services
Kiwi does a decent job of cleaning carpets. The year of ''warranty' cleanings that they offer after an initial full-price cleaning are a nice add-on and a great bargain. I have taken advantage of these warranty cleanings often as I have two young kids and a dog. One time this spring, though, I had booked a warranty cleaning to take place a couple of days before I was going to have a house full of guests staying at our house for a long weekend. I was really, really angry because Kiwi called to cancel just an hour before the scheduled cleaning and said that they couldn't re-book until the following week. I panicked because my carpets looked awful and I had a bunch of people coming to stay at my house in less than 48 hours. Anyway, I called back and told them that it was a completely unacceptable situation, and they eventually sent a technician to our house to do the carpet cleaning later that evening. I'm still a bit upset about the situation because I never received an apology, even after a wrote a letter to the company.
10/16/2013
By: T N.
Kiwi Carpet Cleaning Services
I have had our carpets cleaned by Kiwi for the last 8 yrs. We usually have them cleaned right before the Thanksgiving Holiday and any other time as needed. We have used Kiwi in the old house and our current home after the 2nd year here. Every time Kiwi has show and given outstanding service. I love the fact if you are not satisfied they will come back, and the warranty is an added bonus! They have good customer service all through out the cleaning process and their prices are great. I am Green for Kiwi! Thanks!
07/31/2012
By: cwattsrealtor
Kiwi Carpet Cleaning Services
We have used Kiwi Carpet Cleaning for many years. The service has always been exceptional. Although all the reps have been good in the past, our rep today, Bryan, was excellent. He was knowledgeable and very professional. The quality of his work and attention to detail was outstanding. The scheduler, Fairy, who I spoke with is very personable and customer service driven. I will continue to use Kiwi in the future and ask for my favorite Rep Bryan and Scheduler, Fairy. Kiwi keep up the good work!
10/05/2015
By: Susan C.
Integrity Restoration & Remodeling Contractors
The cavalry showed up when Steve came to my door! Needless to say, I am thrilled and appreciative of the work that Steve did to fix my water stagnation damage. He was also very thorough in ensuring the water wasn't coming from other places that could be a problem. If all the technicians that work for this company are as knowledgeable and thorough as Steve, I see no reason to go anywhere else. Thank you, Steve, for remediating my water problem that no one else would touch.
09/21/2012
By: claibornes
Wilds Restoration Services
I would HIGHLY recommend this company to anyone! I had water problems and a team arrived (In uniforms). They not only assessed the damage and the cause of my problems, but they kept me informed throughout the process. They never talked down to me (I'm a woman) and helped me consider options. They cleaned up what little mess that occurred and left me with their card when I am ready to have any work done. I think this company is a gem waiting to be discovered!
02/02/2014
By: Anne marie M.
Persian Rug Place
If you need rugs, or have rugs that need to be cleaned or repaired, this is the place to go. The knowledge and service is amazing, and the selection and quality are incredible. Whatever your taste, and whatever space you are trying to work with, they will have what you need. They even allow you to take the rugs to your home before purchase so you can be sure you make the right choice for your space. They will absolutely take care of you. Fantastic store!
09/09/2013
By: immartie
Kiwi Carpet Cleaning Services
Mold & mildew is not a problem with Kiwi Carpet Cleaning Services. Other cleaning services use to much water that allows mold or mildew to grow especially in Georgia. Kiwi uses minimal moisture. The carpet is dry in just a few minutes. It is clean and smells fresh. They are great at working stains out with a variety of different solutions. The technicians are friendly and professional. Customer service is great. The one year warranty is wonderful.
10/04/2013
By: bmb8548
Kiwi Carpet Cleaning Services
I have grandsons and they play all over the house, yes, they eat that way too. Kiwi cleans after them! I have been using Kiwi for 8+ years. I love the fact that the carpets dries in less than an hour. The house always smell better after a cleaning. When they rake my carpets, they look like new. The fact that they move my furniture is helpful, since I have a disability.
10/11/2013
By: Bonnie F.
Kiwi Carpet Cleaning Services
Had my carpets cleaned by Kiwi last year in October.... they did great and beat the prices of everyone else i called by over $30. The carpets dried in no time and they looked wonderful. I just called to get them clean again using my one year carpet warranty, making it soooo worth it. My carpets are being cleaned again for only $40. Thank you Kiwi Services!
Tips & Advices
Signs of hidden water damage include:
  • Standing or pooling water
  • Foul odor
  • Texture changes
  • Discoloration
  • Clearwater is clean water with no solids. It includes water generated by air conditioning units and water that goes down the drain while the faucet heats.
  • Greywater refers to all other form of waste water except for toilet water. It possibly contains hair, soap particles, cooking byproducts and flakes of skin. Areas that have been damaged by grey water are at a mild risk of contamination.
  • Blackwater is water that has come into contact with urine or fecal matter. Toilet water is considered blackwater. Blackwater can contain pathogens and is usually considered a biohazard.
Water damage restoration is a process where water-damaged areas are dried, sanitized, and rebuilt.
Home insurance sometimes covers water damage from storm-related accidents. However, most plans do not cover damage resulting from lack of maintenance or floods. For the latter, homeowners should purchase flood insurance.
Regular maintenance will reduce the risk of water damage.
  • Clean and maintain gutters so rainwater flows properly. Direct downspouts away from the house.
  • Repair any roof damage.
  • Use drain snakes to clean clogs. Chemical cleaners erode pipes.
  • Do not place outdoor plants with invasive roots near pipes, septic tanks, sprinkler systems, or drainage fields.
  • Make note of the water bill. A sudden, random spike in charges could indicate a leak.

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