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10/10/2013
By: craig.j.lewis.58
Persian Rug Place
I brought my 9X12 hand woven wool rug that was 30 years old that had been through 3 homes, the last of which was a home with a large dog. Needless to say the rug had been stained over and over with urine. It got to the point where I could not get the smell out, so I put it in storage for almost four years (uncleaned).I took it to Mason at Persian Oriental Rugs on Johnson Ferry because I drive by it daily and figured that I would give him a chance. No recommendations from friends like I would normally require.Mason said that he could clean it "like new". With much skepticism, I left the rug with Mason. He said give him 5 days. I gave him 5 days and came back to pick it up after he called to let me know that it was ready.AMAZING! All of the stains were out. It was soft again. It smelled like a wool rug is supposed to smell. I even discovered that the fringe had silver streaks in it that I had never seen before. Remarkable what a clean rug can show.I can't say enough about the job he did. Cleaning it over and over again to get it clean and looking right. I definitely recommend his services. Oh and he was competitively priced as well.
11/08/2012
By: southernbunny
Kiwi Carpet Cleaning Services
Kiwi does a decent job of cleaning carpets. The year of ''warranty' cleanings that they offer after an initial full-price cleaning are a nice add-on and a great bargain. I have taken advantage of these warranty cleanings often as I have two young kids and a dog. One time this spring, though, I had booked a warranty cleaning to take place a couple of days before I was going to have a house full of guests staying at our house for a long weekend. I was really, really angry because Kiwi called to cancel just an hour before the scheduled cleaning and said that they couldn't re-book until the following week. I panicked because my carpets looked awful and I had a bunch of people coming to stay at my house in less than 48 hours. Anyway, I called back and told them that it was a completely unacceptable situation, and they eventually sent a technician to our house to do the carpet cleaning later that evening. I'm still a bit upset about the situation because I never received an apology, even after a wrote a letter to the company.
10/16/2013
By: T N.
Kiwi Carpet Cleaning Services
I have had our carpets cleaned by Kiwi for the last 8 yrs. We usually have them cleaned right before the Thanksgiving Holiday and any other time as needed. We have used Kiwi in the old house and our current home after the 2nd year here. Every time Kiwi has show and given outstanding service. I love the fact if you are not satisfied they will come back, and the warranty is an added bonus! They have good customer service all through out the cleaning process and their prices are great. I am Green for Kiwi! Thanks!
07/31/2012
By: cwattsrealtor
Kiwi Carpet Cleaning Services
We have used Kiwi Carpet Cleaning for many years. The service has always been exceptional. Although all the reps have been good in the past, our rep today, Bryan, was excellent. He was knowledgeable and very professional. The quality of his work and attention to detail was outstanding. The scheduler, Fairy, who I spoke with is very personable and customer service driven. I will continue to use Kiwi in the future and ask for my favorite Rep Bryan and Scheduler, Fairy. Kiwi keep up the good work!
02/02/2014
By: Anne marie M.
Persian Rug Place
If you need rugs, or have rugs that need to be cleaned or repaired, this is the place to go. The knowledge and service is amazing, and the selection and quality are incredible. Whatever your taste, and whatever space you are trying to work with, they will have what you need. They even allow you to take the rugs to your home before purchase so you can be sure you make the right choice for your space. They will absolutely take care of you. Fantastic store!
09/09/2013
By: immartie
Kiwi Carpet Cleaning Services
Mold & mildew is not a problem with Kiwi Carpet Cleaning Services. Other cleaning services use to much water that allows mold or mildew to grow especially in Georgia. Kiwi uses minimal moisture. The carpet is dry in just a few minutes. It is clean and smells fresh. They are great at working stains out with a variety of different solutions. The technicians are friendly and professional. Customer service is great. The one year warranty is wonderful.
10/04/2013
By: bmb8548
Kiwi Carpet Cleaning Services
I have grandsons and they play all over the house, yes, they eat that way too. Kiwi cleans after them! I have been using Kiwi for 8+ years. I love the fact that the carpets dries in less than an hour. The house always smell better after a cleaning. When they rake my carpets, they look like new. The fact that they move my furniture is helpful, since I have a disability.
10/11/2013
By: Bonnie F.
Kiwi Carpet Cleaning Services
Had my carpets cleaned by Kiwi last year in October.... they did great and beat the prices of everyone else i called by over $30. The carpets dried in no time and they looked wonderful. I just called to get them clean again using my one year carpet warranty, making it soooo worth it. My carpets are being cleaned again for only $40. Thank you Kiwi Services!
08/14/2012
By: tdunnatl
Kiwi Carpet Cleaning Services
I have used KIWI for several years and have always been happy and continue to go back for carpet cleaning needs. I have kids and pets so my carpets take a beating! They always show up on time, the staff is professional and courteous and they do a great job on the carpets. I like the $4 a room warranty they offer and will continue to use them.
11/06/2013
By: alyssa.f.gordon
Kiwi Carpet Cleaning Services
I have used Kiwi services in the past and have been pleased with their services. My appointment window today was 9-11 and the technician arrived promptly at 9:00. I had a few spots in my carpet that I was unable to get out myself and they were able to remove them. I will continue to use their services and recommend them to others.
Tips & Advices
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Some models specialize in removing allergens from pet hair, while others may work better on tough stains. Some carpet cleaners can be bulky and require ample storage space. Other features you may want to consider for in a cleaning unit include: attachments that work on upholstery, stairs, bare floors, or small spaces; brushes; and a removable hose.
Renting is usually much cheaper than owning a machine or hiring a service. But not all rental units perform equally, some might require extra drying time or the use of special solvents that will cost more. - Renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Improperly drying carpet could allow harmful bacteria and mold to grow.
Yes. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. Ask questions if any detail about the quote is unclear.
Decide which method you want to use by taking into consideration not only cost, but how long the process will take from start to finish, including drying time. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.

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