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10/07/2014
By: Holly C.
Horsetown West
It's a hit or miss with this place. I've had my share of good and bad experiences here. First of all, I have to drive really far to get here, so I expect the best. Pros: This place is HUGE. I could spend hours looking at those boots. They have almost everything the cowgirl could need. Horsetown is great for getting your horse crazy girl a gift. I also notice they have English tack, if you're into that. The staff is helpful, as long as you're buying something pricy.Cons: The return policies are sort of absurd, and they enforce it strictly. A little compassion would help. Also, this place is very expensive. They didn't have womens boots for me under $100 dollars. Their tack is also really expensive. So overpriced that I just order online. The staff is so-so, it depends on the time of the week. I've dealed with snappy, rude staff, and knowledgeable, friendly staff. (For example, the guy who helped me find my hat was SUPER nice! Thanks!) This place has room for improvement, but I still find it's worth the drive. Treat yourself.
05/30/2017
By: Kevin C.
Horsetown West
Thank you Anne and Chase for all your help on Saturday and Monday. I live up in in Boston and travel to GA several times a year, once again I added to my boot and clothes collection. I was helped for almost 2 hours not only for fit but overall look. My place to shop for western wear whenever I'm in town
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11/07/2011
By: lisat2
Horsetown West
Store has good selection of western boots just not happy about their return policy...no refunds only store credit. If the boot doesnt fit properly after you get home or you discover a flaw in it you are stuck.....because they are not going to have another size it or another boot like it.
06/16/2012
By: dan.wajsman
Horsetown West
Great selection in boots, belt buckles, etc. Staff was very helpful. I wasnt too keen on the transfer from one sales person to another. Regardless, i found what im looking for and happy with it.
09/19/2014
By: Renee B.
Horsetown West
Nice friendly, knowledgeable staff. They had or got everything I needed

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