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02/11/2016
By: Mike M.
Robinson Building Corp
I had a home built by Terri in 2010. My parents had a horrible experience building a home, as a result I did not trust them and was paranoid throughout the entire process. My brother just had a home built in Austin for over 800k and has also had an incredibly bad experience. I looked up Robinson after a phone call from him to see how Terri was doing. To my surprise I found a negative review. I can tell you when we built they were outstanding and patient. He delivered everything he promised and allowed me to make upgrades and changes that he never even charged me for. He put up with our mistrust throughout the entire process. He sent his contractors back out for every minor fix we needed for over a year after we closed. He even replaced the gas fireplace when it malfunctioned. I can understand being upset about a malfunctioning appliance but I am not sure if I would expect the builder to be responsible. I am surprised by the lack of communication. They were excellent communicators
05/03/2014
By: Diane P.
Larson Construction Inc
They did an excellent job replacing our lateral sewer line and were very professional about it! I couldn't have been happier with the work or the way that I was treated by this company and they got the job done quickly and efficiently.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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