R And R Plumbing in Manchester, CT with Reviews - YP.com
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By: Chris C.
Wayne's Plumbing Etc.
Wayne does a fantastic professional job. Great personality and quality work at a reasonable price. Hoping to get his help again today!
By: Avraham B.
JRD Plumbing LLC
BEWARE, NO concept of accountability, several times cancelled last minute, left our job site that he was scheduled to work a full day, to go to another project with promises that he was returning same day; he didn't and did not respond to efforts made to locate him that day nor did he inform the G.C. he was leaving, does not show up for scheduled appointments, does not reply to voice-mail or text messages left promptly. His last same day cancellation, was done to our email address, rather than the phone number provided. When he does show up, he is very pleasant, respectful, and apologetic; unfortunately his definition of reliable or honest behavior vastly differed from all the other subs who worked on our project. He was fired from the project and the corrections made to his installations had to be completed by another plumber. This review is based on our personal opinion of our experiences with him. Clearly would not recommend him for jobs that require timely completion.
Tips & Advices
  • Are you licensed and registered?
  • Are you insured and bonded?
  • How many years have you been in business?
  • What, if any, professional associations do you belong to?
  • May I have a list of references?
  • Do you offer a written warranty for your work?
  • Will I need a permit for this work?
It is important to have a written warranty for any work or repairs done to the plumbing in your house, especially if it is a major repair. Look for a professional  who is willing to  stand by his or her work.
Before you hire a plumber, contact their past customers if you're able to. These people can be a wealth of information if you ask them the right questions. Pose the following queries to these former patrons when you get the chance:
  • Were you pleased with the work done?
  • Was the project completed on time?
  • Did the plumber give you a written warranty and guarantee his or her work?
  • Were there any unexpected costs that arose?
  • Would you hire this plumber again? If not, why?
A permit provides added assurance that the work is done correctly. Having this in place means an inspector will check the work your contractor or plumber does to ensure he or she did the job correctly. If you plan on putting your house or commercial building on the market, a real estate agent and prospective buyers will want to check any large work you did to make sure it was done properly.
A trustworthy plumber will have both commercial liability insurance as well as be bonded. The insurance and the bond protects the plumber from paying for any damages made to your house out of pocket. Having professionals that carry both of these policies can protect all of you from any mishaps that could occur while they work on your building.

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