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This was definitely one for the books! We took clothes and other items to this store and were told it would be an hour before they would be done going through everything, so we went on our way, ran some errands, and came back about two hours later. They still weren't done going through everything. About 20 minutes later, they were done. We walked in with four bags full and they gave us three back... Really?! Now I know a small percentage of the clothes were given to us by friends who had girls but everything else was either new to us or some even still had tags! I brought the clothes home to see what they took and they barely took anything! A few items still had the tags on them, new baby shoes, and brand name clothing was still in the bags. I'm sorry but what else could they want? Gently used, name brand clothes and they still didn't take it?? I'm confused.Regardless, after they "looked" at the clothes, they threw the clothes back in the bags causing them to wrinkle and many were unfolded. More work for me! This was the first time I went here and it will definitely be my last! They don't deserve your time and business! By the way, the "kids area" in the store looked extremely dirty, I could only imagine what my children could catch playing in there!