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06/03/2015
By: Cassandra D.
Hansen's Auto
I managed to get my van into Hansen's after a long trip back from Boulder, CO, and i'm SO glad it's there! I had trouble starting it in Boulder and a dealer put in a new starter, but on the way back to Madison it kept stalling out, and sometimes not restarting. After a LONG trip back to Maidson I dropped it off in the lot on Memorial Day weekend, with no appointment. They took the time to repeatedly start it until it performed all it's symptoms, and much to my relief i'm on the way to having it reliable again. I've been taking my cars to Hansen's since needing an engine rebuilt about 10 years ago, and I can't possibly say enough about the expertise, professionalism, kindness and generosity of the folks at Hansen's Auto. They've taken such good care of me that I would never consider going to another mechanic. For everything from oil changes to major engine work, they have not only done the best for my car, but also for me.They've carefully explained the work, and have been so patient with my lack of understanding of cars. They've often been able to tell me what to do and save an expensive repair or tow, and they've averted many larger problems for me by helping me to look ahead and take care of things before they need major work. Every time I or my daughter has needed to buy a car they've helped us generously with advice.These folks know cars inside and out and they're also some of the kindest and most honorable business people you will ever be lucky enough to meet!
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09/29/2010
By: han1aut
Hansen's Auto
I first heard about Hansen's Auto Repair in my previous work life, as a sales rep for an engine and transmission company. Hansen's was a customer of mine and, in dealing with them, I got to know their business, just as I got to know other auto shops in southwestern Wisconsin. Hansen's Auto Repair is the one I chose to send my cars to personally because I knew exactly how they dealt with people. I knew that they had a great deal of integrity in establishing what their customers' needs are and servicing those needs fully. Building trust with a client is so important, and Hansen's can be trusted implicitly. They tell me what needs to be done with my vehicle and they offer different options for me to consider. I appreciate that they always let me know before they do any repairs, so there are no surprises when the work is completed.Hansen's has worked on all of my vehicles, from my FORD F-150 pick-up to my BMW, which was a complicated foreign repair. They have serviced them both very well.You can count on Hansen's to get it right. Everything is done properly the first time. They are priced fairly as well and, from a value standpoint, they cannot be touched. Bob Frick
09/29/2010
By: bobcarolo
Hansen's Auto
I have been using Hansen's Auto Repair for 43 years now because of their high-quality work. They never make mistakes, their rates are reasonable, and they are easy to work with and to schedule appointments with. Hansen's is considered Madison's leading independent garage. I have been way more than satisfied with the work they have done for me over the years. One year, when I called them on Christmas Eve, Don came out to my home in a blizzard to fix my car. He was able to fix it in the driveway so that I could get to my parents' house in Arkansas for the holiday. Another time, I had a 1955 Buick convertible that I was planning to drive my daughter in to her wedding. The night before the wedding, it died by the side of the road and, again, I called Hansen's. Don was able to get a parts dealer to open up that night so that he could get what he needed to fix it. He also, stayed at the shop until 8 p.m., waiting for me to pick it up.Don's son, John, who runs the shop now, is just as good as his father. I have already recommended Hansen's more than 30 times. They are first-rate in every respect. Bob and Carol Olsen
09/04/2013
By: thefordman05
Truck & Machine Service LLC.
Great service. Our fleet of trucks (6) have never been running better. Labor rates are lower then the rest of the truck shops in town. The owners Greg and Dan who are also the only two mechanics are always helpful and completely honest. Our ford 6.0 trucks have had thousands of dollars of work done at the dealer. We have been using them for 4 years now and they have been servicing and maintaning them at half the cost and half the down time of the dealer. We call last minute and they always work us in. They also have a mobile service truck that we use for our loaders and bobcats since our loader is aways at the yard and our bobcats always on jobsites. They service them around our hours which is unheard of by other compainies that we have tried. When they stop by to repair something afterwards they are always pulling dipsticks to make sure the oil is up and checking to make sure we are staying up on our oil change intervals on our trucks and letting us know what they believe should be worked on next. All around a Great Company. They have our business for life because of honesty.
02/24/2012
By: kievmc
Hansen's Auto
Dear Hansen Auto Team,We want to express our appreciation to you and your team for diagnosing, repairing and being sensitive to meet the college scheduling requirements of our daughter by finishing the work in a single day.We live hundreds of miles away and the task of finding a trustworthy, qualified, and dedicated Auto Repair Centers is challenging. It is reassuring to know that we can count on you skilled technicians and service team to help is out when it comes to vehicle diagnostics and repair. You and your team are truly a pleasure to work with and you go that extra mile to take care of the customer's needs not only by explaining the options, but by providing additional value. In our recent situation your team went beyond the call of duty by driving our daughter back to her residence while the work was being done.We will be in the Madison area in February and we plan to stop in to express our gratitude to you and your team. Thank you again for your assistance and professionalism.Sincerely,Mark and Laura Hatzenbeller
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07/18/2014
By: Mark K.
Terry's Car Care
I took my Honda Civic in for its 90k checkup. They called me within a few hours with a short list with a long dollar figure of things to address: timing belt, transmission fluid, new tires and alignment. Bill candidly helped me prioritize them and we decided to just do the timing belt for now, given my budget. He called back a few hours later saying it had already been done, so there was no need. Being I had consented to the repair, he could have easily gone through anyway and I never would've known. I could then get the transmission fluid changed. They did so and were ready the next day. They've earned my future business, and the location for downtown residents is unbeatable.
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06/17/2016
By: Tom V.
Crestwood Auto Clinic
I have a 25yr old vehicle that is finally needing some major repairs.. They have done fantastic work, My brake lines were worn to the point that they ruptured while driving. This repair was done efficiently & expertly. They have also repaired my braking system & brakes.. The car is riding safely and effectively. Next to be done is a complete tune-up.. from what we've spoken about, this will be quite complete. Fuel , air and other filters will be done as well as plugs, distributor wires et'al... Looking forward to having a bit more pick-up in the old lad. Vicky and her staff are topnotch..! Prices are fair & reasonable.. Look forward to having my car for a long time to come..
03/06/2013
By: massonn795
Dave's Auto Service
The service Dave's Auto Service was great! I found him online and read his reviews, which were great and he was close to my house. I was up against a wall when I went in and explained my case. We were leaving the next day for a vacation/graduation down south. My AC system was shooting out hot air. I knew we'd need the AC working for my eight passengers and three doggies for the ride there and back. He was very professional and assured me that he could have the job done in less than twenty four hours. He told me that he'd be able to locate the actual part needed with no problem. I left my car in his hands and returned the next day. I was hopeful.
05/04/2015
By: Nolie P.
Broadway Tire & Auto
I brought my car in cause it didn't run right. They first thought it was the accelorator pedal travel sensor, but that wasn't the problem. It was the throttle body. They were understanding enough to let me find the part and wait for it to be shipped elsewhere other than the dealership cause it was a 900 and they installed it in a few hours. The car runs just fine now I'm grateful they didn't charge for the installation and removal if the pedal. Labor only coast me 200. I was thinking it was gonna cost over 600. So they did a fair to above average job.
10/13/2013
By: cliff777
Sparkle Auto Body
My van was vandalized and at the recommendation of my insurance agent (Allied/Nationwide) I stopped in to see what could be done. The insurance agent had good things to say about the shop. Eric the manager took the time to look at and explain what could be done about it. He then worked for maybe fifteen minutes to deal with part of the problem and showed me how to finish up on my own. Very friendly and courteous. He went well out of his way to be helpful. I give them a high recommendation and should I need more body work, will choose them.
Tips & Advices
Using a variety of tools and processes, many of which require specialized training, auto body mechanics primarily repair cosmetic and structural damage to vehicles after accidents occur. They can also enhance a vehicle’s appearance and performance by replacing and adding new parts to a vehicle’s body.
This depends on the severity of the work that needs to be done. Something such as paintless dent repair for a few small dents can take an hour. Whereas auto body repairs for damages caused by a major accident can take multiple days to correct.
All auto body parts can be repaired but there is a threshold for the level of repairs possible. Parts can be damaged beyond repair and would need to be wholly replaced.
Auto body parts can be made from a wide variety of materials, usually based on what the part’s purpose is. Vehicle frames body panels, bumpers, roof racks, and other items that need to be strong and durable are usually constructed from steel, which is known for its durability and resistance to rust and high temperatures. But aluminum is quickly becoming a popular material of construction due to its lightweight yet durable nature. Body kits and other aftermarket parts like spoilers and hoods can be constructed from one form of plastic or another.
Yes, the vast majority of car makes and models have aftermarket parts available for many of their components. But higher-end vehicles typically have less aftermarket parts available since they often use specialized materials and manufacturing processes that are difficult to duplicate for many aftermarket manufacturers.

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