Absolutely the WORST service I have EVER seen/hadTrust me, I have been all over the country and seen a great deal of incompetence and ignorance but this place takes the GRAND PRIZE GOLD TROPHY for the WORST in every aspectLets start with, we, 2 of us, ask for pedisOnly 1 of us is serviced while the other sits directly next to her with a towel draped across the foot pad only to be told 30 mins later they didn't realize she was waiting for one.. ? (really now? then explain why the towel was put out on her foot pad?}Moving on.. 1st. the gal doesn't listen to a word she was being told as far as the service that was desired.. only to be told her feet stunk.. are you serious? She had on flip flop sandals which she put on maybe an hour before arriving immediately after stepping out of the shower.. still, who says such a thing? She was rough and deliberately careless pushing the cuticles and trimming to the point of drawing blood.. her "massage" was just as brutal leaving large red marks all up and down her calves and along her feet ( especially in the heel area) She was asked to stop not even 1/4 of the way through and was transferred to another lady to simply apply acrylic and skip the pedi/paint.. upon expressing her disapproval, the woman became furious, yelling for her to get out, leave the salon as though her disapproval had been a lightening strike sent straight from God himself.. upon doing exactly as told, we were verbally attacked and physically advanced upon.. there had been 3 employees this entire time until the CRAZY came out and then all of a sudden there were atleast 10 of them and not a single one had a problem cursing like sailors in CLEAR ENGLISHThis can not even be articulated in any sense to express the sheer horror of this experienceFOR THE LOVE OF GOD,, DO NOT GO TO THIS PLACE.. EVER
I would not recommend this place to anyone. They are completely unprofessional and RUDE. They have teenagers running the appointments that have no professionalism. The nail techs take phone calls when they do your nails, including the person who helps run the place named Danny. They also will leave you in the middle of your appointment to go work on another persons nails and come back, which makes you stay there for another hour! All because they care about money and it's poor quality service. When I first went there they were friendly but after a while it went downhill and they became demanding and only wanted cash and pressure people for cash ONLY (to not claim on their taxes) they will tell you it's to send to their family back home. -If there were any truth to that then they would do what any normal person would do, take the money out of their own checking account and send the money to their family back home. They give you the sob game and pretend they are poor but they upcharge insanely. Their quality is not even up to par for the amount they charge. I have tried to get basic nail services in the past when it got to expensive for me, however they would tell me "No. It would not work" and would spout off in Vietnamese to their co-workers, so the "white people" could not understand them. I had gone to this nail salon for quite some time and wanted to change and finally I could not take the way they treated myself and other people anymore. I had 3 coworkers stop going to them before me for various reasons, such as lack of sanitation.Nice place inside, but I would go anywhere else to avoid people like this and not give them my money for the TERRIBLE customer service. Also to the owners- It's not professional to have your staff or the person who claims he is the "owner" to argue with people in front of everyone and cause scenes. It's extremely uncomfortable and I cannot believe anyone would visit your salon after watching the things I have witnessed and experienced.