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01/02/2017
By: Laura S.
Crown Flooring
Dave and his team were very communicative with me and treated the project like a partnership. I have a very busy schedule and they worked with me on that. I had a custom epoxy floor installed which, each piece is unique. Dave was present at the time of the coloring to ensure it had the look I was striving for. All touch-ups near the end were completed to my satisfaction. It was very important to Dave that my expectations were met, and they were...well within the estimate provided at the start of the project. I never felt like a scam was being played. In fact these are down-to-earth people who were on their hands and knees working hard on my floor, just so I could have the end product I desired. With a project this unique, there needs to be a reasonable give and take. Dave was on point with communicating and never lost sight of what we first discussed for the project final expectation.Highly recommend.
05/10/2017
By: Dena C.
Crown Flooring
We are so pleased with our new floor! We checked at several stores and Crown was able to give us the best price AND the quickest install. Both Bob, the salesperson, and Heladio and Marco, our installers, were courteous and professional; our installers vacuumed the floor before beginning on both install days and after they were finished, so no mess for me to clean up! I will definitely use Crown flooring again!
09/14/2016
By: Corrina L.
Crown Flooring
I'm kind of surprised by the negative reviews. We just completed our third project with them - and they have installed hardwood, tile, and carpet for us - and have always done a fantastic job. I wouldn't hesitate to use them in the future, and always recommend them when it comes to flooring/tile installation.
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01/19/2017
By: Theresa K.
Crown Flooring
We've had close interactions with four folks at Crown Flooring over the years and all of them have been professional, respectful, responsive, and low-stress. We appreciate their commitment to the customer, to their service and products. We cannot rate them high enough.
12/29/2015
By: Liz R.
Ctw Flooring Inc
This store isn't closed, it just moved to 40 Triangle Street in McFarland, WI. They have a bigger showroom with a ton of different samples plus they now do cabinets and counter tops!
Tips & Advices
In most states, contractors are required to have a license before taking a job. Some states also require registration. To be licensed, contractors must pass an exam and meet certain qualifications that prove he or she is a competent flooring contractor. Registration is simply a list of who will be performing a job.
The time it takes to install flooring depends on the type of flooring and the size of the room or rooms involved in the project. In one day, a typical contractor can usually install up to 2,000 square feet of carpet, 600 square feet of hardwood or laminate, or 400 square feet of tile or stone.
  • Do you have a professional license, insurance, and a business liability policy?
  • Who will work on the project?
  • Do you subcontract, and do you screen workers and have insurance policies to cover them?
  • Do you have references or examples of your work I can see?
  • Do you charge for an in-home estimate?
  • What type of flooring is best for my home in terms of architectural consistency, environmental influences (such as whether a certain type of flooring will be affected by humidity in my area), and durability?
Legally, insurance is not necessary, but it's a good idea for flooring contractors to have it. When hiring a flooring contractor, ask whether the business is insured. If it's not, consider that a red flag.
A flooring contractor should know the pros and cons of each flooring option. These might include pricing, time of installation, durability, and average lifespan of the material.

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