Carpets Plus Locations & Hours Near Madison, WI -

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By: Grant S.
Carpets Plus
Carpet Plus is 5 stars in every respect. I told Jack Finkel (the flooring consultant) that my son was getting married & we wanted carpeting before the wedding. I did my homework & contacted 3 respectable carpet stores. The first 2 stores said it could not be completed on time. Carpet Plus was the last of the 3 stores. Jack studied the numbers. He said it was a big job, but he felt with a degree of certainty that they could accomplish it on time. Long story short - they did it. They took the challenge, rushed the product, & beat the total price of the other 2 respected stores at the same time for the exact same pad & carpet. Their installers did a super job & cleaned their mess afterward. I can't thank Jack & the Carpet Plus team enough. They made a special trip to polish things off early so everything would be finished by the time I was picking up guests from the airport . That's what I call thoughtful consideration & mutual respect. I only write a a review when I'm upset or extremely satisfied. In this case I'm EXTREMELY SATISFIED.
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By: Laura S.
Crown Flooring
Dave and his team were very communicative with me and treated the project like a partnership. I have a very busy schedule and they worked with me on that. I had a custom epoxy floor installed which, each piece is unique. Dave was present at the time of the coloring to ensure it had the look I was striving for. All touch-ups near the end were completed to my satisfaction. It was very important to Dave that my expectations were met, and they were...well within the estimate provided at the start of the project. I never felt like a scam was being played. In fact these are down-to-earth people who were on their hands and knees working hard on my floor, just so I could have the end product I desired. With a project this unique, there needs to be a reasonable give and take. Dave was on point with communicating and never lost sight of what we first discussed for the project final expectation.Highly recommend.
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By: Jeff S.
Imperial Wood Floors
Hi RyanI spoke to Beth earlier today, she confirmed she is happy with the color just not happy with some sanding marks. The day I went back to look at it all I noticed were some by the threshold. I took care of them before applying the final coating. with the lighting in the room I did not notice any other marks that day. If you would have called me to let me know that you were unhappy I would have done everything in my power to correct the problem at hand. As for matching the other room, I had discussed the factors with Beth during the estimate, being the floor you wanted us to match was a pre finished floor as well as being an entirely different species of wood that I could not guarantee a match. I am sorry that you had a bad experience with us and just wish I had known as we would have fixed any problems.
By: Dena C.
Crown Flooring
We are so pleased with our new floor! We checked at several stores and Crown was able to give us the best price AND the quickest install. Both Bob, the salesperson, and Heladio and Marco, our installers, were courteous and professional; our installers vacuumed the floor before beginning on both install days and after they were finished, so no mess for me to clean up! I will definitely use Crown flooring again!
By: Corrina L.
Crown Flooring
I'm kind of surprised by the negative reviews. We just completed our third project with them - and they have installed hardwood, tile, and carpet for us - and have always done a fantastic job. I wouldn't hesitate to use them in the future, and always recommend them when it comes to flooring/tile installation.
By: John P.
Lumber Liquidators
Simply Wonderful.....knowledgeable....great experience. I spent half as much as I was quoted elsewhere. I recommend the Sun Prairie location to anyone who needs hardwood or laminates. GoodJob.....if you have the chance, talk to Ian. He is the guy who helped us and was a great guy.
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By: Theresa K.
Crown Flooring
We've had close interactions with four folks at Crown Flooring over the years and all of them have been professional, respectful, responsive, and low-stress. We appreciate their commitment to the customer, to their service and products. We cannot rate them high enough.
By: Liz R.
Ctw Flooring Inc
This store isn't closed, it just moved to 40 Triangle Street in McFarland, WI. They have a bigger showroom with a ton of different samples plus they now do cabinets and counter tops!
Tips & Advices
Newly repaired carpet should be left alone for a few days so that any adhesives applied can settle. After this time the carpet can be used and cleaned as usual.
In some cases this is necessary, but not all. Many professional repair services can acquire and provide the new carpeting patch, but for an additional fee. It is possible to remove a patch of carpet from an area not normally visible, like inside a closet or under a large piece of furniture, and then use that to repair or replace a problem area.
There is no limit to how big a patch can be. However, the larger the patch, the more noticeable it will be because it isn’t the original carpet. Use discretion in determining if a carpet area should be patched or if the entire carpet should be replaced altogether.
  • Vacuuming frequently, especially in high-traffic areas like stairwells and hallways.
  • Cleaning stains as quickly as possible – the longer a stain rests, the more permanent the damage becomes.
  • Cleaning stains efficiently – do not scrub the stain but blot it, and use mostly water-based products to remove any residual staining.
  • Placing mats in places like doorways to prevent dirt and moisture from entering the carpet.
  • Get a professional, machined deep clean every 12-18 months.
Wrinkles or waves can develop due to poor installation, excessive water damage, and general wear and tear over long periods of time.

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