1.Prattco Roofing & Sheet Metal
2400 Airport Rd Ste 2
Sheet Metal WorkRoofing ContractorsRoofing Contractors-Commercial & IndustrialMetal Specialties
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Luis of Ierna's recommended we change reversal valve, remove and clean the coils in the air handler, and replace the freon in the a/c unit. He said to remove and clean the coils would be 250 dollars, replace the freon (not exchange) 675 dollars, and the cost of the valve would be around 300.00 bucks. Our unit is 4 years old, so we had to have a second opinion. Luis said the part could take 2 days to come in so we would be without the a/c for another day anyway, so we called Good ol' boys a/c for an second opinion. Good 'ol boys came as a recommendation from a neighbor. He said he couldn't find anything wrong with the reversal valve, and that the coils were fine. He also said when he replaces the r-22, he can recover most of it and he charges $35 per pound v.s. $75 a pound for Ierna. What he did find was that the drip pan was full of water and algae had plugged up the drip line, blocking it and cutting the a/c off... same as Ierna. Luis told my wife and I that the water and mold that had grown in the air handler (in the attic) was going to ruin the unit and we should consider replacing it with a newer unit. He offered us a top of the line unit for around $8400.00 dollars that came with a 4 day trip to the Bahamas. At this point we felt we were getting had, so we called Good 'ol boys. My wife and I feel that even though Florida is filled with companies like Ierna's looking to deceive and cheat consumers, there is still small companies like Good 'ol boys that you can trust
I will never call on Ierna again! I have been a long time customer of Ierna back from when I was the events coordinator at a local zoo in the community and helped them market at our fund raising events. I've always used Ierna for my issues and even had new systems replaced with them. I will NEVER use their services again! As some of the other reviews have said here, they will use scare tactics to up sell you a brand new system for double the price of other companies!! I had a tech come out on 4/18/2017 to take a look at one of my units and he said it will cost me $250 to perform a search of the issue plus $200 for coolant (these costs were IN ADDITION TO the $150 year long protection plan I had ALREADY paid for). The tech came out and told me it would be over $1,500 to fix the issue (on top of all of the charges I have already mentioned) and quoted me for a new system at a cost of $5,195. As soon as the tech left I called another licensed professional. He came out and the first thing he said was that I had an old circuit breaker that needs to be replaced. He changed the breaker and the system worked fine!! A $30 fix that would have cost me over $5,000 with Ierna! This is unbelievable! Out of curiosity, I asked the other company how much a new system would cost me and they gave me a proposal for $2,400 for the same exact Bryant system (a 3rd company that called me back later in the day gave me a proposal at $2,200). This is absolutely outrageous that a company like this can take advantage of the community. Read the other reviews here that say the same thing, I wish I did. Be warned of this company's tactics and do not get ripped off!!
Buyer beware! Company had an employee come out to inspect our system. He tries to freak my 6 month pregnant wife into buying a $9,000 unit and ventilation system. He continued to press forward even when she began crying at the stress of the expense.No matter what they tell you, get a second opinion first. We had a 2nd company come out and do an inspection and he basically demonstrated that Ierna was either incompetent or simply trying to sell us something we didn't need.
I haven't had much experience in the past with Iernas but this last incident we had with the AC they sent a tech that we absolutely love. Brandon explained everything to us so we could understand before he did anything. He did an excellent job repairing our air conditioning. We have now specifically requested him two additional times. We trust him in our home and trust him to honest with us. He's extremely kind and always willing to hear all of our concerns. In the future we will absolutely be requesting him every single time.
My 15 year old unit started to fail so we decided to get a new unit installed. Danny came out and we discussed our options. After deciding on a unit we had it installed the next day. Christian and Humberto came out and had my new unit installed in no time. Everyone was courteous, professional and cleaned up after themselves. now we have a noticeable difference in our home not only in the cooling but also in the noise reduction of the new condenser. Thanks to Irena's and their team, we are comfortable again.
Goes above and beyond! I really love this AC and plumbing company. They service my home, rentals, and office. Always very fast, accurate, and have a personal small town touch.
Wife & I enjoyed the great customer service from the initial home visit & estimate thru the complete system install. Even made the 3 guys lunch. System works fines after 13 mos so far, so good.For 5K I'd tell if anything had gone bad.