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11/23/2015
By: Ashley S.
Nts Communications Inc
Their customer service is stellar. The only reason I know this is because I call their trouble shooting line at least 2 times a month! Their workers are all very friendly and helpful but they have a horrible product. I pay 45 dollars a month for the recording feature and more often than not it doesn't work! They have replaced my box 4 times in the course of a year and a half and rewired my box and Internet but still problems arise. My tv will freeze randomly on all of my devices and will stay frozen until I reset every single box! The only reason I have stayed with this company is because I was roped into a contract. I wish I had done more research before choosing this company.
06/30/2017
By: donna.s.box.1
AT&T
We have 4 iPhones on our plan and have been a customer many, many years. My son's phone, which he is still paying for, quit working and he took it in to AT&T. They plugged it in and said yep, its fried. They said the only thing he could do would be buy another phone, which then he would be paying off two phones. My daughter in law left and took the phone to Simple Mac and they looked it up and told her it was still under factory warranty. They sent it off and he had a brand new phone in less than a week. My problem is that AT&T had to know this since we bought the phone through them and we carry our plan through them! Very disappointed in them!! Grrrrr
09/26/2015
By: Bcwelch04@yahoo.com W.
AT&T
Best AT&T location I have ever visited!!! I needed a new SIM card to switch between my old iPhone4 and an unlocked iPhone5. Not only was the staff helpful and friendly, but I was in and out in about 5 minutes. Earlier that same day I had tried to visit both “corporate” AT&T locations, but the wait was ridiculous. This is the only location I will ever go back to as long as I live in Lubbock, and I will definitely be making my next upgrade purchase here. I highly recommend using this location.
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05/10/2016
By: Susan P.
Nts Communications Inc
Highly disapointed!!!! Can't ever get anyone on phone.over charged.dvr never works..every month om current it days I'm behind.

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