Do you fancy a constantly leaking hole in the ceiling of your shower, making it impossible to take a relaxing shower or bath? Do you fancy unprofessional, mean, unhelpful staff and maintenance workers, who take 11 days to fix your broken microwave, a task deemed "urgent?" Do you fancy befriending every fly in the city of Lubbock in the halls outside of your apartment room? If you answered yes to any of these, then 25Twenty is the place for you! Seriously, I don't know how many college kids look at Yellow Pages, but I am posting everywhere to make sure you have all been warned of how horrible this place is. Spend the extra 150 bucks on a parking pass and move somewhere very far away from campus, or American Campus student housing.
Well let's begin with the broken cable machines, two broken treadmills, the broke pool door, and the broken gym door. That's just what I can see from the gym. Maintenance always takes forever and they call everytime they finally fix something to see if it was completed. Management is very unresponsive and they take little effort to satisfy guests. They bagged all of my stuff up over the summer in trash bags even after communicating my sub letter was okay with that. It took them almost a year to replace 45 lbs weights in the gym. I had to have my refrigerator fixed 3 times upon my first move in. They keep the fans on in the hallways even when it's freezing tempatures. I could go on all day of broken items, bad service, and total incompetence but I won't waste my time. If you like to get ripped off holler at 25twenty. The only good gym thing is that it is close to the business school. Oh yeah I had throw up outside my door for two weeks, pink paint all over my door for two weeks, and management left pink throw up on the staircase for over a month.. Be ready to micromanage!
One Star Rating, only because they don't have a ZERO rating category! 25Twenty, what a shame, it could be the best place for TTU students in Lubbock, a great location. HOWEVER, bad management more than negates any positive attributes. The management is predominately incompetent, lazy, uncaring, etc. and what they can't cover with those skills, they make up for with lack of integrity, lack of honesty and simply by being down right scoundrels and jerks. Amenities sound great up front, but one quickly discovers that they are out of service most of the time. Security is very poor, lot's of thefts in the parking garage, security cameras usually non-functional. No follow up on maintenance issues. When you leave, expect to be hassled with ridiculously high trumped up "cleaning fees" and other bogus charges. Kiss your deposit goodbye, if you paid one. If not, expect a big bill. Their stock and trade at 25Twenty is targeting and taking advantage of students, they're real pros at that.