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By: Sh'beka F.
Covenant Health System
At first, I was treated with respect and gentleness when going to their emergency room, but once I was in a room, everything changed. A security guard came in and took my purse, my cell phone, my jewelry, and even my lip gloss. He treated me like a psych ward patient. When he told me that I had to remove my facial piercings, I told him I wanted my things back and that I was just going to go home. He went and spoke with a COP! I couldn't believe it! I was there for a malnutrition problem, not because I was licking wallpaper! He saw how freaked out I was and brought my things back, saying that I could keep my things until we saw what the doctor had to say. This was unacceptable! First, they take me to a room with literally nothing but a bed and a single chair in it, then they treat me like a crazy person?? The doctor I spoke with was downright rude, and kept interrupting me when I tried to answer his questions. Once they determined I wasn't psychotic, they laid off and started being nice to me again. This hospital claims to have Christian values, but they treat their patients like criminals! Would Jesus treat someone like that!? No!! The only people there that were kind were the man that checked me in and his assistant, the nurse, an the guy that wheeled me back out to the lobby to wait for my ride. I am shocked and appalled at this treatment, and I would never recommend someone go to this hospital!
Tips & Advices
Academic medical centers provide the widest range of specialty care treatments, including the latest technological advances, clinical trials, and surgical techniques. In general, an academic medical center is a better choice than a community hospital for complicated treatments or rare diseases. Pediatric intensive care, especially, is usually performed at academic medical centers.
Academic medical centers offer a broad range of specialized services, from allergists to urologists. Some of the larger medical centers have entire hospitals or clinics focused on a particular medical service, such as cancer treatment, though specialties vary among the centers. Patients whose community hospital or local doctors do not have the facilities or expertise to address complex medical conditions can be referred by their primary care physician or local specialist to a major medical center (there are more than a dozen in the United States).
Yes. In addition to their inpatient hospital services, medical centers can offer a wide variety of outpatient services, such as pain clinics, rehabilitation centers, surgery, imaging and laboratory, mental health treatment, and outpatient cancer treatment. Medical groups – doctors in private practice but affiliated with the medical center--will also have offices within the medical center.
Physicians, nurses, physician’s assistants, residents, and attending physicians makeup the clinical staff of an academic medical center.
Medical center accreditation is not required, but most centers work voluntarily toward accreditation because it represents higher standards of healthcare quality and patient safety.

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