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12/12/2015
By: Nancy G.
Kool Smiles
My experience with Kool Smiles was not one of the best. When we arrived at the appointment, the door was looked even though they had already been open for business for at least an hour. I also downloaded the forms off of the website to make things easier. I still had to fill out several other forms while there. After our initial consultation my child had a prescription for pain meds, but they were not going to call it in until after lunch. This would have been fine, but our appointment was early morning hours, and my child was in excruciating pain. It took me calling the office several times to get the medication for my child. This was the first appointment. The day of her dental procedure went slightly better. The procedure went fairly well, and it didn't take long. But yet again, when I went to fill the prescription for her meds afterwards, there was another mistake. They had made an error on her date of birth. So I had to go back to the office to get it corrected. This was inconvenient because my child was still pretty loopy from the gas. Now this whole time I was a self pay patient, no insurance. Well, a day after her procedure I get a bill in the mail for the first initial appointment. I paid up-front for all of her appointments, so they were trying to double bill me. Like I stated earlier, not the best experience at all.
04/25/2017
By: Jesse B.
John Scott Mahaney, DDS
My name is Jesse W. Benson and I am not a person that does reviews at all. However, my recent experience with J Scott Mahaney and his team was so positive that I decided to take the time to write this review. Scott and his team were extremely pleasant. They know exactly how to make a patient feel before, during and after a visit. Scott did an amazing job extracting my tooth and believe me it was a difficult thing to do. He and his assistant Megan ensured that I was properly numbed, comfortable and ready to go. Scott talked through the entire procedure while it was happening which was also a calming and different dental experience than what I am used to. The office was very clean and the receptionist was very nice as well. Because of their attention to detail and kindness I will be selecting them as my new detail provider and will be going to them for ALL of my dental needs in the future. If you want a true, warming and professional dental experience...go to J Scott Mahaney. Your mouth will thank you that you did!
04/22/2016
By: Marcelle K.
Lakeridge Dental
They are fine dentists. The staff is friendly. My husband has had work done, no problem. My daughter and I have had several cleanings, no problem. So when the braces came up, we were happy to have Lake Ridge do them. The only problem is, her appointments take so long. The initial one wasn't bad, but the next was rather long. This time we had a 5:30 appointment and got there just before 5:20. They took her back right away, but we didn't leave until 7:40, AFTER the office had closed. My daughter confirmed what I had suspected. She went in and they started on her teeth. Then they left to treat other patients. A tech finally came in and finished up her bottom braces, and my daughter said it didn't take that long. They did send someone out to apologize for the time it was taking. (Good thing, I was beginning to worry when the office staff started going home.) My daughter was apparently the least important patient there. I would suggest going to an orthodontist for orthodonture.
10/17/2014
By: Craig H.
West Texas Oral Facial Surgery
Not what they use to be. Our family has had many procedures done here at WTOFS. But the last visit was with my 16 year old son. The preOP nurse could not have been in more of a hurry and raced around the room trying to frantically get his vitals and insert a saline drop. Then she said follow me to the family room. Well this was different then what we had done here with our other children. In every other case we stayed until the doctor came in and the anesthesia started to work. This was my sons first procedure of any kind. All of this was new to him and we prepared him for what was to come based on past experiences. Let me just cut to the final point. The quality, professional, caring attitude that once existed here is long gone. I'd you are looking for a fast food type experience, Run-N-Gun if you will, then your expectations will be met.
05/12/2016
By: Julia C.
Keeling Orthodontic Care
Dr. Keeling & staff are outstanding. My son needed extensive orthodontic work but had to wait until he stopped (or nearly stopped) growing for it to be effective - which turned out to be 19 years old & sophomore in TX Tech. We started treatment with Familia Dental in Lubbock but ran into constant problems getting appointments and issues with staff competency so made the decision to start over elsewhere. I looked at reviews online and contacted Keeling Orthodontics and from the initial call thru treatment so far (5 months in) the staff is super friendly, Dr Keeling sees my son personally each visit and they are very responsive when he has an issue (i.e. broken bracket). They have been great at working with our insurance as well. I can't recommend them highly enough!
06/30/2017
By: Danielle B.
Kool Smiles of Lubbock
Awesome is all i can say! The staff was absolutely the best! They made us feel very welcome the moment we walked in until the time we left. The hygienist Regina is so good and made my kids feel relaxed. Not to mention she did a great job cleaning their teeth! The assistant Crystal was friendly and very helpful throughout our entire visit! Dr. Roberts was amazing with my kids! My son had a few things fixed. He came out all smiles and was happy! Overall I am very pleased and will continue to go back! I highly recommend this dental office.
01/02/2014
By: dagimsim
Familia Dental
Have a 1-2 hour wait for a 20 minute appointment, the employees are rude and many of the times I've been there, they talk about the tattoos they will be getting, drinks, etc. The orthodontist is probably the only person who seems to care about the patient because the employees seem dreary, bad mood, and tired all the time, as if they don't like the job. Only reason I stayed was because I made the mistake of not seeing the place before I transferred and my treatment is almost over. I'm not coming back again after I'm done with it.
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10/03/2015
By: Lillie G.
Kool Smiles
Honestly when I first started going to kool smiles I loved it I love it. The fact that me an my son to be seen on the same day was convenient.BUT lately I dread going to my appointments! It has becom so awful. The wait time is reduculus! Seriously my appointment was at 9:15 I didn't leave there till 11somthing. The same with my sons appointment becaus now we are seen at separate times. In a better not I love most of the staff. Not the lady at the front desk. She's kinda rude but every one in the back are usually awesome.
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12/22/2015
By: Erica S.
Lubbock KIDS Dental
The staff here are friendly and mostly professional, as well as the Dentist. The major downside is that they book a constant stream of appointments and you always get out later than expected. The waiting area is loud and crowded with kids and it echoes because of the building structure. You're also shuffled a bit like cattle. The parking is grossly insufficient for the amount of patients they book per day, and you normally have to park across the street and cross at a major street.
06/22/2012
By: dneill
Lubbock Family Dental
Amazing! Kind gentle Christian dentist. He and the staff in this office are the greatest. You never wait and dental treatment is 100% pain free. He is not in my dental network and I still choose to go here. I have sent special needs children that no one else would see to him and their parents sing his praises. He and his beautiful wife, Cassie, make all patients comfortable, happy, and share their joy!
Tips & Advices
This depends on the prosthetic.
  • Dental implants, when cared for properly, can last a lifetime.
  • Crowns typically last between 10-15 years.
  • Resin-bonded bridges typically last between seven  and 10 years. Tooth-supported fixed bridges generally wear out faster than this.
  • Removable partial dentures typically last around 15 years.
  • Complete dentures typically last between five and six years.
The entire process for adding dental implants could take as long as eight months. There are three phases:
  • Phase 1: Grafting. This may take between three and six  months.
  • Phase 2: Artificial root placement. This may take one to two  hours to complete and will take between three and six  months to heal.
  • Phase 3: Crown placement. This is usually done over the course of two visits, two weeks apart.
One dental implant typically costs $1,000-$3,000. However, the abutment (a connector added onto the top of a dental implant) and crown can add $500-$3,000. Multiple dental implants may cost $3,000-$30,000. A full set of implant dentures may cost as much as $90,000, though the average is around $34,000.
A dental implant is a titanium post shaped like a natural tooth's root that is surgically inserted into the jawbone beneath the gums. These posts allow dentists to secure a replacement tooth or bridge in the correct position.
Maxillofacial prosthesis is a subspecialty of prosthodontics. A maxillofacial prosthesis is meant to rehabilitate patients who have defects or disabilities due to trauma, disease, or those that a patient is has from birth. The prosthesis is designed to replace parts of the bone or tissue that are missing, or to help restore functions of the mouth, such as swallowing, chewing, or speaking. Other prostheses are created to protect the face during radiation therapy. Dentists that work with maxillofacial prostheses often collaborate closely with ear, nose, and throat doctors.

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