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02/06/2014
By: ndsnodgrass
Always Tan
UPDATE: After the horrible incident I had, I received a phone call from the manager at Always Tan. She explained to me some of the issues that caused Donna to react the way she did at my previous visit. While this was unacceptable, I did appreciate the fact that I received a phone call and an apology. Hopefully all will be well in the future. I have been a member of Always Tan for quite some time now. Until recently it has been amazing. Friendly staff, clean beds. Then I happened to meet Donna the owner. She was rude and disrespectful to me in front of my child. She explained the safety issue I had apparently caused (not even knowing) and I told her it wouldn't happen again, I didn't realize it and I was sorry and she berates me for another 10 minutes; standing between me and the door so I could not leave! Then several days later I went in to cancel my membership (not in a contract) and was told that since it was almost time to charge me again, I'd be charged until March. I just paid January's on the 17th. Why am I paying another month? Will be going back in to correct that. If not, going straight to the bank to dispute. Rip off and terrible owner.
02/20/2014
By: Victoria G.
Always Tan
I just started going to Always Tan and I love it. Their salon is always clean, their staff is friendly and helpful. I started using their hydration bed and red light therapy. I can't get enough of it. They're the only place in Lubbock you can get all that and the wide variety of tanning beds that they have.
03/31/2013
By: anna.e.casey
Palm Beach Tan
This place has the most terrible customer service. I walk in, and most of the time they don't even greet me. And when I'm leaving, they don't acknowledge me what so ever.
04/16/2015
By: Helen V.
B-Tan
Best prices in Lubbock, Friendly staff, clean rooms

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