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By: rarelyreviewing
Neil Huffman Collision Center East
Hey all! I just wanted to warn people out there not to take do business here. I had a very poor experience and am left with a sub par job and damage to my vehicle. I took my car to several bodyshops, and Huffmans came up with the best price! I was surprised as the shop looks rather expensive, and was quite happy to be taking it to such a professional look place. When I received back my vehicle, I noticed, as did the bodyshop manager, that the work had not been finished properly. The manager told me that they had under quoted the work. Apparently I should have just been happy with a poor job. I discussed it with him further and even mentioned that I might be able to make up some of the difference of the labor cost, but that I wanted the job done right. After a few more days I came back to pick up my car a second time. Things weren't as friendly as they had been the first time, I basically had my keys thrown to me and out the door I went, no one came out to look with me. I was still a little unhappy, they hadn't parked my car where you could get a good look this time, so I moved it and while I was not 100% happy with their work I just need my car. I tried not to let the work bother me to much, but over time, as I washed my car I noticed a crease where it appears they had treated roughly the removal of my bumper, and also the bumper below where the work was done now has parts that hang down in an unsightly way. All in all, I would warn you against this bodyshop, if they quote cheaply they feel free to lower their standards and just rush it through, the pride in workmanship is poor. Avoid the headaches, go elsewhere. 2 stars rather than 1 because the finished work was not horrible, and the service was not horrible, just disappointing on both fronts.
By: Alfred F.
Olymco Complete Car Care
These guys REALLY came through for us in a pinch. We originally got a very high quote from a different auto service center to replace the engine in our vehicle. We were devastated, but decided to get quotes elsewhere just in case. I had heard GREAT things about Olymco so I decided to call and get a quote. They gave an incredible quote that was easily affordable. We were shocked at the quote to be honest. Matt, the service manager, was super friendly on the phone and was upfront about how long it would take to get the job done. He walked us through the warranties for the replacement engine, all of the work that would be done, etc. He was very thorough and answered every question clearly and with patience and understanding. We felt very comfortable with their staff so we decided to proceed. The work was done on time(!), and the staff made sure to call us regularly to update us on the status of the job. When I couldn't make arrangements to pick up the vehicle after the work was complete, Dan from Olymco offered to come and pick me up. (Talk about service.) Dan turned out to be incredibly personable as well, a real pleasure to speak with. To my relief, the final expense ended up being in the exact ball park originally quoted. And the car now runs smooth as pudding. These guys really impressed my socks off. As a side note, my grandfather had a similarly fantastic experience with Olymco... this was how I had first heard about them. I will definitely be returning to Olymco and telling friends and family to give them a try! Great guys, great service, honest, will stick to their quote, and are highly competitive. Highly recommended!!!
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By: Leah P.
AAMCO Transmissions & Total Car Care
So I purchased a Groupon for oil change and new whipers for $29. They got me in and out quickly and replaced my air filter for a reasonable price. Unfortunately it rained that night and I realized the drivers side whiper they replaced was broken. :/ but I called Charlie and he told me to come by in the AM which I did and they replaced it. Now this place is on the outskirts of town and I live downtown so I wasn't excited about wasting the gas and time to go back BUT what really won me over and why I am writing this review.... One of.the guys In the shop. I don't know his name but I know he served 3 cruises in the Navy.... He took the time to repair my windshield washer fluid hose at no charge. ( I want to add.it had been defective since I became the owner of the car over a year ago, and also why I didn't check the windshield wipers on site before I left) and that small act of service made.that second drive worth it in my mind. I will absolutely return I'm the future. Thanks guys!
By: Employee H.
Heustis Service Center
Dear Laura B or Caroline H. I'm so glad that I checked our reviews today after I saw u leave the shop. I happen to work here. The truth is that we didn't even look at ur car today. U happened to be talking to paul who is the owner. I heard the conversation between u and him, u wanted to know how much it costs to check ur vehicle for maintenance and he told u "my dear, the check for a maintenance inspection comes with an oil change" u got mad and called Paul a "misogynist" and asked for ur key back and left. I don't know who wouldn't like to be respected. After the way u acted I personally would've asked u to get out and never come back. One thing that u may not know is that Paul is a very respected and well liked business man. Out of all the reviews that we have on multiple sites. The only negative complaints happen to be from u and yes u know u have changed ur name. If u have any questions please feel free to call me at the shop.
By: erin.price.5
Hi-Way Muffler Sales Inc
We walked in around 1:30 in the afternoon with a loud muffler sound hoping for the best. Doug greeted us at the door and immediately drove our car into the bay to inspect it. Within a few seconds one of the mechanics came right back out and grabbed my husband to show him the problem. It apparently was a simple solution, that needed just a quick patch job on the tailpipe. I inevitably assumed the worst and was mentally prepared to be there forever. No sooner than I was able to finish a level of candy crush and they were backing it out for us! Done! I was so impressed with their hospitality and efficiency that I will NEVER go anywhere else for car repair. I cannot say enough. The least I can do for a small business in southwest Louisville that took such great care of us is to write a great review for them. Two thumbs up guys! We'll be back for sure!
By: Barbara M.
Cottman Transmission and Total Auto Care
I just got my car back this week from Cottman Transmission after rebuilding the transmission on my Saturn. I checked with other companies over several months trying to decide who to take my car to knowing that the repair would be very costly. Finally, I decided to stop by Cottman because they have been in business so long in St. Matthews which is close to my neighborhood. They were wonderful to work with and the most knowledgeable of all the businesses I had contacted. They are professional, extremely knowledgeable, and took the time too explain what the problem was with my transmission and itemized what they did to repair it. I am so happy with their work and wish I had gone sooner. I give them 5 stars.
By: gwitch50
Probilt Automotive
Wow, what a wonderful place to do business with. We had our daughters car towed to Probilt simply because it was the closest place for them to take it. What a Godsend. The people at Probilt went out of there way to make sure all repairs were necessary, they looked the car over to make sure it was in good running condition and safe to drive(peace of mind for this mom, who is 2 hours from her girl in college.), and they gave her a student discount. What more could you ask for. Thank you Scott and the rest of the Probilt team. We appreciate your time, talent, and patients. When needed, we will definitely do business with you again.
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By: Jason W.
Etscorn & Son's Collision Center
Finally found a place that really knows what they are doing! My car was at two other shops who's names I will not mention numerous times for same issue with a check engine light. I spoke with Josh at the counter and I could tell he really knew his s#*/t. He said just from what I was telling him he suspected what the issue might be. Long story short, I spent over $1000 at the other two shops and still had same problem. Etscorn's fixed it for less that $200 in 45 minutes. WOW. Just goes to show there are still some people who really know their trade left in this world. I will tell everybody I know to go here! Thanks Etscorn's !!
By: claudia32262
Shultz Automotive
I must say I have a total different experience I been going to him for years and he always did a great job on all my cars...he even tells me when I dont need anything that other repair places told me need fixing and was at a high cost.and all my cars are running great .Yes he likes to be sarcastic and joke a bit but he never been a racist to us and my hubby and son are african american also.His crew is very friendly and most of all his prices are a lot better than most repair shops,and he gets my cars in and out in a day most of the time.I have been going there around 5 years now and wouldnt go anywhere else
By: 99problems
I found these guys on yp and have been very satisfied with the service I received a week ago. My brakes were squeaking noise, and I couldn't tolerate the sound. I was on the verge of going insane. They fixed my brake, and found out what was causing the noise (brake pads and calipers were installed wrong). They were good at communicating and honest throughout the entire process. The price was beyond fair for the time and efforts.A week later, and my brakes are working like new... and another auto-shop may have elected to do an entire brake job.I will definitely be bringing my car back here for future service.
Tips & Advices
You should change your oil filter whenever you change your oil, that is, approximately every 7,500 miles.
A oil filter is a device that helps remove contaminants from motor oil as it passes through the engine. A pump pushed the oil through the filter where it is strained and goes back to the engine.
High-mileage oil contains special conditioners that are said to help prevent gaskets from drying out and thus preventing leaks. This can be beneficial to engines with many miles on them.
Synthetic oil costs more than conventional oil, but the price is offset by the need for less frequent oil changes due to the oil’s durability.
Tools needed to change your own oil include jack stands or ramps, a wrench, an oil filter wrench, an oil drip pan, funnel, replacement oil filter, and replacement oil.

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