07/12/2013Neil Huffman Collision Center East
Hey all! I just wanted to warn people out there not to take do business here. I had a very poor experience and am left with a sub par job and damage to my vehicle. I took my car to several bodyshops, and Huffmans came up with the best price! I was surprised as the shop looks rather expensive, and was quite happy to be taking it to such a professional look place. When I received back my vehicle, I noticed, as did the bodyshop manager, that the work had not been finished properly. The manager told me that they had under quoted the work. Apparently I should have just been happy with a poor job. I discussed it with him further and even mentioned that I might be able to make up some of the difference of the labor cost, but that I wanted the job done right. After a few more days I came back to pick up my car a second time. Things weren't as friendly as they had been the first time, I basically had my keys thrown to me and out the door I went, no one came out to look with me. I was still a little unhappy, they hadn't parked my car where you could get a good look this time, so I moved it and while I was not 100% happy with their work I just need my car. I tried not to let the work bother me to much, but over time, as I washed my car I noticed a crease where it appears they had treated roughly the removal of my bumper, and also the bumper below where the work was done now has parts that hang down in an unsightly way. All in all, I would warn you against this bodyshop, if they quote cheaply they feel free to lower their standards and just rush it through, the pride in workmanship is poor. Avoid the headaches, go elsewhere. 2 stars rather than 1 because the finished work was not horrible, and the service was not horrible, just disappointing on both fronts.
These guys REALLY came through for us in a pinch. We originally got a very high quote from a different auto service center to replace the engine in our vehicle. We were devastated, but decided to get quotes elsewhere just in case. I had heard GREAT things about Olymco so I decided to call and get a quote. They gave an incredible quote that was easily affordable. We were shocked at the quote to be honest. Matt, the service manager, was super friendly on the phone and was upfront about how long it would take to get the job done. He walked us through the warranties for the replacement engine, all of the work that would be done, etc. He was very thorough and answered every question clearly and with patience and understanding. We felt very comfortable with their staff so we decided to proceed. The work was done on time(!), and the staff made sure to call us regularly to update us on the status of the job. When I couldn't make arrangements to pick up the vehicle after the work was complete, Dan from Olymco offered to come and pick me up. (Talk about service.) Dan turned out to be incredibly personable as well, a real pleasure to speak with. To my relief, the final expense ended up being in the exact ball park originally quoted. And the car now runs smooth as pudding. These guys really impressed my socks off. As a side note, my grandfather had a similarly fantastic experience with Olymco... this was how I had first heard about them. I will definitely be returning to Olymco and telling friends and family to give them a try! Great guys, great service, honest, will stick to their quote, and are highly competitive. Highly recommended!!!
Wow, what a wonderful place to do business with. We had our daughters car towed to Probilt simply because it was the closest place for them to take it. What a Godsend. The people at Probilt went out of there way to make sure all repairs were necessary, they looked the car over to make sure it was in good running condition and safe to drive(peace of mind for this mom, who is 2 hours from her girl in college.), and they gave her a student discount. What more could you ask for. Thank you Scott and the rest of the Probilt team. We appreciate your time, talent, and patients. When needed, we will definitely do business with you again.