12/12/2012
By: pbrownstar
Neutz Brothers Car's Truck's
Recently my wife and I decided we needed to upgrade our vehicle to something newer and more comfortable than what we were driving. Neither of us had bought a vehicle in quite some time so like any other purchasing decision we took to the internet and began our search on both cars.com and autotrader.com. After weeks of looking at models that we thought were right for us we decided to visit a few dealerships to see what suited us best. We dealt with 2 dealerships and test drove several cars before we decided what it was that we wanted. We found what we thought was a good deal and made a fair offer but the dealer refused to lower the final cost by $400.00 on a $20,000.00 offer. That's a 2% difference. After that we intensified our search and found that even at $20,000.00 the car we wanted wasn't the best deal. Years ago I had done business with Roy Neutz when we needed vehicles for our company so after daily internet searching and disappointing results with dealerships we decided to give him a call. We called on a Monday and told Roy what we were looking for and how much we wanted to spend. He didn't have what we wanted on his lot but it so happened that he was going to an auction the next day and there were two cars that met our criteria. Roy called me the next morning while he was at the auction to let me know that he didn't like one of the cars but the other one looked good. He gave me all of the details about the car, mileage, previous owner history, color, etc. while he was inspecting it. My wife specifically wanted a non-smoking car so Roy told us it even passed the smell test. As luck would have it he was able to buy the car for the right price, bring it back to Louisville, thoroughly inspect it, prep it and have it ready for us to test drive by that Saturday. It was exactly what we wanted and well within our budget to we returned on Monday and purchased the car. It was like having our own personal car shopper. The whole experience was pleasant, easy and straight forward. Afterwards I knew we got a good deal but was curious as to how good so I got back online and looked for the same car with the same features and mileage that we had bought. Depending upon who had it for sale we saved anywhere from $1500 to $3500. It feels good when you know you made the right choice on such an important purchase for your family. The next time we need to upgrade our first and only choice will be Neutz Brothers.
10/02/2012
By: bpowell82
Cobra Motors
I don't understand all the negative reviews. I've had nothing but good things from the people of Cobra Motors and they've gone above and beyond what any used car dealership would do. Their prices are more than fair and yes some cars may not be perfect but the prices and honesty about them is always good. I've been checking out cars there for years and just purchased one there this week. It did have hail damage but was in great mechanical shape. The price was very reasonable considering the damage and they even agreed to fix a part of the hail damage with my purchase. another thing they didn't have to do, was the car I purchased did not have a radio. It came that way from the auction. The owner Omar said he would look in their storage warehouse and pull one from another car that had an AUX input and mp3 capabilities as that's what I was looking for. He also told me if he could not find one that very day, he would pay for half the cost of any radio I picked out from a store. I don't know about you, but that's a good deal and something he was not required to do. Having received an already good deal on the car, he set me up with a new radio, and added in a free oil change as well. If you just sit down and talk with them, you'll come to understand they're good people running a business. They're here to help, and they do go above and beyond what they're required to do. I was present on their lot when another woman had something come up and they agreed to cover all costs to fix her issue months after she had purchased it, something they were not required to do but they are here to help. If that angry poster below me would have contacted them regarding their issue, which they didn't.. Omar would have accommodated them as well. Instead they wait months after the issue and do not go to them for assistance.I've had nothing but good things to say about the people of Cobra Motors. They've done everything they can to help me, answer any questions, cover any issues I had, etc. They're very understanding people and happy to help. They are a used car lot and do get some of their inventory from auction, so of course there may be some vehicles that aren't 100%, but you're going to get a great deal and if something comes up, it never hurts to contact them for assistance.
07/12/2013
By: rarelyreviewing
Neil Huffman Collision Center East
Hey all! I just wanted to warn people out there not to take do business here. I had a very poor experience and am left with a sub par job and damage to my vehicle. I took my car to several bodyshops, and Huffmans came up with the best price! I was surprised as the shop looks rather expensive, and was quite happy to be taking it to such a professional look place. When I received back my vehicle, I noticed, as did the bodyshop manager, that the work had not been finished properly. The manager told me that they had under quoted the work. Apparently I should have just been happy with a poor job. I discussed it with him further and even mentioned that I might be able to make up some of the difference of the labor cost, but that I wanted the job done right. After a few more days I came back to pick up my car a second time. Things weren't as friendly as they had been the first time, I basically had my keys thrown to me and out the door I went, no one came out to look with me. I was still a little unhappy, they hadn't parked my car where you could get a good look this time, so I moved it and while I was not 100% happy with their work I just need my car. I tried not to let the work bother me to much, but over time, as I washed my car I noticed a crease where it appears they had treated roughly the removal of my bumper, and also the bumper below where the work was done now has parts that hang down in an unsightly way. All in all, I would warn you against this bodyshop, if they quote cheaply they feel free to lower their standards and just rush it through, the pride in workmanship is poor. Avoid the headaches, go elsewhere. 2 stars rather than 1 because the finished work was not horrible, and the service was not horrible, just disappointing on both fronts.
08/13/2014
By: Alfred F.
Olymco Complete Car Care
These guys REALLY came through for us in a pinch. We originally got a very high quote from a different auto service center to replace the engine in our vehicle. We were devastated, but decided to get quotes elsewhere just in case. I had heard GREAT things about Olymco so I decided to call and get a quote. They gave an incredible quote that was easily affordable. We were shocked at the quote to be honest. Matt, the service manager, was super friendly on the phone and was upfront about how long it would take to get the job done. He walked us through the warranties for the replacement engine, all of the work that would be done, etc. He was very thorough and answered every question clearly and with patience and understanding. We felt very comfortable with their staff so we decided to proceed. The work was done on time(!), and the staff made sure to call us regularly to update us on the status of the job. When I couldn't make arrangements to pick up the vehicle after the work was complete, Dan from Olymco offered to come and pick me up. (Talk about service.) Dan turned out to be incredibly personable as well, a real pleasure to speak with. To my relief, the final expense ended up being in the exact ball park originally quoted. And the car now runs smooth as pudding. These guys really impressed my socks off. As a side note, my grandfather had a similarly fantastic experience with Olymco... this was how I had first heard about them. I will definitely be returning to Olymco and telling friends and family to give them a try! Great guys, great service, honest, will stick to their quote, and are highly competitive. Highly recommended!!!
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01/02/2017
By: Don H.
Bachman Chevrolet
Last June I called ahead to make an appointment to test drive a Volt. I'd already decided to buy a Chevy Volt at some point & wanted a test drive to complement what I'd learned on You Tube.I may have arrived a few minutes early but there wasn't a crowd in the lobby so I was a bit discouraged to need to wait. This was the only downside to my visit and the reason professionalism only gets four stars. Still, the salesman who greeted me was friendly, outgoing, knowledgeable and extremely helpful.Dan took me on the usual test drive - local and lightly traveled local streets. When I go back to buy I'm going to take the Volt on the expressway for a little better feel.Dan gave me as detailed an answer as I could have wanted to every question I asked. I said what I really wanted was the blue Volt I had "built & priced" online. Dan walked to the back lot and shortly returned driving a blue Volt.Dan and I continued to exchange information over the next few days including two lease offers he had gotten from the financial department. One for each of two different mileage quotes. I wasn't interested in a lease and told Dan I needed to work on my down payment.I never felt as though Dan was a salesman, there was no pressure, he was very willing to go the extra mile. I am close to the down payment I have been working toward - paying cash for the full price. And I will be contacting Dan when it comes time to buy.
12/07/2016
By: Employee H.
Heustis Service Center
Dear Laura B or Caroline H. I'm so glad that I checked our reviews today after I saw u leave the shop. I happen to work here. The truth is that we didn't even look at ur car today. U happened to be talking to paul who is the owner. I heard the conversation between u and him, u wanted to know how much it costs to check ur vehicle for maintenance and he told u "my dear, the check for a maintenance inspection comes with an oil change" u got mad and called Paul a "misogynist" and asked for ur key back and left. I don't know who wouldn't like to be respected. After the way u acted I personally would've asked u to get out and never come back. One thing that u may not know is that Paul is a very respected and well liked business man. Out of all the reviews that we have on multiple sites. The only negative complaints happen to be from u and yes u know u have changed ur name. If u have any questions please feel free to call me at the shop.
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05/27/2016
By: A google U.
Town & Country Ford
I ended up purchasing a new car, a 2015 Ford Escape. I really, really enjoy this SUV! It came with a few neat things most people don't need when they buy a car, but for a really low monthly payment and some warranties still left on the vehicle, I believe I got a pretty good deal. I feel like I could have gotten a better one if I waited a day and left the salesman and financial guys work a little harder to get a better price, but for a 2015, a $204 car payment is pretty low.David Reed is probably the best car salesman I've ever had to deal with, and unfortunately, there have been many. He actually seemed like he wanted to help me out and offered additional assistance after the actual sale. He's been there for 21 years, and I recommend him, especially if you see something a little above your budget.
02/18/2017
By: Kyfix M.
Mehani Auto Sales
I don't take the time to write reviews often and I only write reviews if I was impressed. About a month ago I bought my third car from this place and every time I've interacted with them I was pleased with their service. I was treated fairly and they have a great knowledge about the cars. There's nothing worse than trying to sell a product that you have no knowledge of. Not with these guys. They can tell you about every detail of every car they have for sale. Most importantly, which means more to me than anything else, they are honest and with all of the three experiences I've had, I was never lied and everything they told me about the cars was true down to the last bit. Over time they have improved their array of cars so now they have a much much bigger variety of selections.
03/02/2013
By: 50andcounting
Cobra Motors
We bought a 2012 Honda Accord with a rebuilt title (water) in January, 2013. I never would have imagined that we would have bought a car with a rebuilt title. But, Omer and his brother and his crew won us over. The car fit our needs perfectly. But more importantly, Omer was so open, honest, straight-talking, etc., he made us totally comfortable in making this purchase. He encouraged us to NOT buy the extended warranty on the car. He said, "I'll sell you the warranty, if you really want it. But, you'd be wasting your money. You don't need it with this car." I will need to buy another car within the next year or so. When that time comes, I will contact Omer at Cobra Motors.
07/09/2013
By: cierrapetty23
Sonny Bishop Cars
This was my first time purchasing a vehicle and might I say this was a wonderful experience. I even got picked up by Big John!!! Mike and John were so nice and patient, they really took time to get me the best deal I could get. I honestly thought i wasnt going to leave with a car but these guys worked 4 plus hours just to meet my needs! I couldnt thank these wonderful men enough. I can tell these guys are really into satisfying their customers instead of just trying to make a sale. If you need a car these are the men to go to. Call them go to guys! Thanks again guys i had a wonderful car buying experience :) I respect your companies drive and hustle#saluteCierra
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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