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09/27/2017
By: Robert M.
The Courier Journal
Garbage... Delivered maybe fifty percent of the time, seems to be common and they don't care. Will be cancelling soon...
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07/24/2017
By: Conni S.
The Courier Journal
Paper not delivered moat days I do live in the country so I do understand just want my service stopped Thank you
05/07/2016
By: Virginia M.
The Courier Journal
I am MORE than frustrated with this paper delivery. The problems seem to go on without a correction. I can almost never get any response about my delivery issue. That being said this is an absolute shame. The Courier Journal seems not to care!
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03/05/2016
By: Chris F.
The Courier Journal
Well i have delivery issues. It never makes it way to my front door. This was the request before starting the paper and was told that it would be. As of today i have two missing Sunday papers. Today nobody is in the office today to ansewer my request replacement paper. The delivery box i requested has not shown up yet either. This form of services should in my opinion be closed down.
10/31/2014
By: Darryl G.
The Courier Journal
FrustrationFrustrated with the lack of response to my delivery issues. Frustrated with the automated system to report delivery issues. Frustrated with the empty apology once I finally talked with someone after being on hold for 20 minutes. I firmly believe their intention is for you to hang up due to excessive wait times. I used my speaker phone at work and had my team members help listen for them to pickup. I would cancel if it were not for my Mother having Alzheimer's and checking the paper for the date and reading the funnies is part of her daily routine.
09/19/2014
By: tonidatyga
The Courier Journal
They need to have zero star ability here. I I have cancelled my subscription with this company and they continuously call my number every single day. I I have spoke to them numerous times and left numerous messages telling them not to call me. I don't live in Kentucky anymore and even if I did I don't want their crappy paper. I can get better news online for free.
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08/01/2010
By: ten1963
The Courier Journal
Firstly, the Gannet Co. and the Courier are a news biased company. I don't read it often, except for local news. Second, that is to say, when I actually get the paper delivered as promised. I am very tired of having to go through the personless system they have to rectify delivery issues. They only have a human speak to you if you want to cancel, which I'm about to do.

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