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05/14/2017
By: Tyler B.
Petco
I would first like to mention that the store is very clean and the majority of the staff is friendly. I walked in this store and was greeted by a gentleman who later saw me looking at the tougher dog toys. He asked what kind of dog I have and recommended a toy that he stated was long lasting and that his dogs loved it. I ended up purchasing the toy he recommended and three hours into having it home, my dog tore through it. I then read the return policy and went to the store a few days later to return. The girl up front stated she did not believe I could return but would have her manager make the call. The manager stated that due to it being used and broken, they could not issue a refund or even an in-store credit. The return policy on the back of the receipt and the website state "If you are not 100% satisfied with your purchase, you can return it to one of our retail store locations. Items purchased in-store can be returned with a receipt within 60 days for a full refund in the original form of tender." There is nothing stating that the product cannot be returned opened or used. How can a customer be satisfied with a product if the item has not been used? Petco either needs to update their return policy or train their staff better. Only reason for the two stars is the clean environment. Would like someone from Petco to reach out and explain the return policy better so that I can positively update the review.
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05/15/2012
By: brittanyerin
PetSmart
This is my absolute favorite place to shop for all things pet-related! They have a full selection of products and a vast array of services available, ranging from training for your pet, to grooming, to an indoor veterinary clinic (which houses a friendly and knowledgeable staff)! All staff members seem to have an extensive background of all things pet-related and are always ready to answer any questions! Customer service here is never a problem (for me anyways)! I would recommend Pet Smart for all pet services! Also, they offer an awesome Wellness Plan for pets that save the customer TONS of money, all while keeping the pet healthy with regular monthly visits, shots, neutering, and medications (almost everything is covered), and the monthly payments are extremely low (around $31.95)! With the Wellness Plan, you generally get your money back within the 2 visits)! 2 Thumbs up for Pet Smart!
12/29/2013
By: Cody L.
Southern Style Cuisine
Friendly staff and tasty food! Mama Shelia is bringing it to Kentucky! I met two of her daughters, Julia and Tia and was rather overwhelmed with the kindness the two had! I saw what appeared to be Shelia who is in her 30's I believe and cooking in the kitchen! I also saw another person back there working hard! I heard she has 3 daughters but I couldn't tell if that was her or not since he/she never looked up. Whoever it was keep it up because the food was fantastic. This is actually wayyyyyyyyy better than Big Mamma's and the surrounding area is calmer. I actually went into Big Mamma's the other day and the staff was just plain ghetto. Instead of Big Mamma's you should definitely come here!
10/28/2013
By: comeonnskinnielove
Pet's Palace
I was in there a month or so ago, and I was just wanting to see what they had, and for you snake lovers you will love their selection! In the back room it is HEAVEN. I believe there was an albino burmese or two, can't really say what they were because i was too in awe over them all. In two weeks im going back to get my first ball python! The workers were awesome and nice, and the guy that takes care of the snakes was awesome enough to let me hold a few! Let's just say this is going to be my go-to snake shop in my state!
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12/02/2016
By: Paul M.
El Tropico Bar Restaurant
You should steer clear of this restaurant unless you are Mexican or at least fluent in Spanish . The wait staff is pleasant enough but they don't understand enough English to be effective . This review was written after 2 visits .------ This restaurant was clean . I didn't get sick . & The steak in the 2 entrees that I tried was good , other than that I can't say much else that is positive.
12/12/2016
By: Jenn M.
Deans Pet Shop
Deans Pet shop is the best ! Dean is so compassionate about animals. I called different places for help with my daughters sick guinea pig and no other pet shop or vet cared enough to help . Dean took a look at the Guinea pig and knew she had a eye infection right off . I will never go anywhere else when getting a new pet ����
01/19/2014
By: Mallory H.
Hammerheads
This place was wonderful! The people were warm, welcoming, and very helpful. Best ribs I have ever had! If you like grits, look no further in the Kentucky area, they have the most delectable cheese grit cake. A literal block of cheese grits baked to perfection. Cannot wait to go back here!
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03/02/2016
By: Julie G.
Southside Pet Shop
Local, friendly, family owned independent business. The staff will educate you on any question you have. Never put much thought into dog food until I was given new information. My dogs are much happier and healthier and I am saving money for a better product. No complaints here!
03/23/2014
By: skychief42
Dasha Barbour S Outhern Bi
Off to a Good StartThis cozy eatery is just as it claims to be, serving good southern comfort food.The location is off the main road, and seating is limited. But worth the effort to find it.As time goes on, I am sure they will be adding to their menu and gaining customers.
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10/28/2016
By: Alexander V.
Deans Pet Shop
Dean is very knowledgeable and easy to deal with when it came to the purchase of our pomibear puppy. Took him to the vet as requested an got a clean bill of health so everything was great and would do business with him again for sure. From start to finish A+ service.
Tips & Advices
Pet owners usually sign a waiver stating that any injury or illness a dog suffers while at daycare is the responsibility of the owner. However, most facilities carry liability insurance and pet business insurance in the event of a serious incident. To prevent illness, facilities are strict about requiring proof of vaccination and general health from a veterinarian prior to accepting a dog. However, in an off-leash setting, scuffles or fights might occur. Reputable facilities will often hire vet assistants who can treat minor injuries and under-the-weather dogs.  For anything more serious, a good daycare should make it a priority to get the dog to a vet, and get in immediate contact with the owner.

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