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10/01/2014
By: d_alan
Tom Drexler Plumbing
I easily set up an appointment for same day srvice on a broekn toilet. Michael Hines callled to confirm our appointment time and stated when he was on his way. Upon his arrival, he set out the red carpet and put on footies to not track anything into the house. He treated me and my girlfriend and our cat with the utmost kindness and respect. He investigated the problem and gaves us the options to choose from. Once we selected an option, he immediately went to work and corrected the problem. He even cleaned everything when he was done. He was very informative about other services the company offers and answered all of our questions. Michael provided excellent customer service as well as resolving our problem. Because of him, we will recommend and utilize the company in the future!
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08/21/2017
By: J W.
Universal Appliance Service
This is the second service I contacted about my Summit Refrigerator. It makes a terrible noise every time the ice-maker fills up. The 1st service kept postponing all day, then never showed at all. The Universal technician called and came. I had turned off the icemaker so he could hear it when turned back on - in just a couple of minutes. Well, he answered his cell phone and did not pay close attention to the noise. He said it was a vibrating water line and pulled the unit an inch farther away from the wall - and left. It takes a good hour or so to make another batch of ice. The noise is even longer and louder now.
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12/24/2016
By: Thanh P.
Tom Drexler Plumbing
Mark Letner did an amazing and very professional work helping me with my problem. He came and did exactly everything i could ask for and explained everything he was doing throughly and got done fast and efficient. i definitley reccommend him personnaly if there was to be any other problem or assistence i would need for plumbing services. He also recommended me to the company himself when he heard i was going into school for graphic design and near graduating, and got me very interested into looking into it. but besides that i would like to thank the company and mark himself for the great service.
01/26/2014
By: Warren R.
Tom Drexler Plumbing
I had a prblem with my toilet on 12-22-13, in which I try to fix myself, but with not luck. I called Tom and they sent Mike H and he took care of the problem. Mike went over the cost, before he started.. After the work was done, he went over a Carefree Mnt Plan" which had thre options. Bronze, Sivler and Gold. At this time I had plan with Bryant for 179.00 for just Heating and A/C. Told Mike when this plan ends next yr 6-14. I'm going to sign up for the Gold plan, which has Furnace, A/C, Plumbing, Electric and Water Line Coverage. For only 47.00 more this is a GREAT deal.
08/31/2014
By: Mallory T.
Tom Drexler Plumbing
I called on a Sunday, on Labor Day weekend, when I noticed a dreaded spot on my ceiling. Not only was the woman on the other end a tremendous help, she even called me back 10 minutes later to tell me someone could come sooner if I wished! He was professional, quick, and even directed me to a coupon online. I don't think any other company would have their customers seek out savings like that. When he was about to leave, he told me who I could call to fix the hole he had to put in my ceiling. Wonderful service and I would use him again!
07/01/2014
By: Stacy C.
Tom Drexler Plumbing
Top notch service from start to finish. Dave B. and Roman H. were professional and prompt. (I called on a Monday at 8am and they arrived @ 1pm). They both went above and beyond. I appreciated that I knew the price up front and not only was it a fair price, the work was completed in a timely manner. Both Dave B. and Roman H. were incredibly respectful of my home and cleanliness. I will be using Tom Drexler from now on....do yourself a favor and do the same....and request Dave B. for Electric and Roman H. for Plumbing.
06/07/2013
By: polybrown
AAA Appliance Repair
This is the guy!!! not only was he fast and really knew his stuff, but didn't charge me an arm and a leg!! some other guy looked at it and said my transmission was bad, we approved the $325 repair, but he never showed up...twice. Mom said to call AAA, he told me on the phone that it wasn't the transmission, said he had the part I needed on his truck, and actually was there within 2 hrs!!! 35 minutes and $154 later and i was doing laundry...and it's been working fine for 4 months now, I'll never call anyone else!!!!
12/23/2013
By: Carol K.
Tom Drexler Plumbing
We are extremely happy with the service provided. The plumber, Mike H. was courteous and respectful the entire time. He made sure not to track the floor during his visit. He wrote out free estimates for the best and worst case scenarios to fix the septic pump problem and let me choose which best fits my budget. He thoroughly cleaned up his area when leaving and explained everything to me so that I understood. He was funny, easy to talk to, and very professional. We highly recommend Tom Drexler Plumbing and Mike!!
04/10/2013
By: aimee.dingman
Tom Drexler Plumbing
The hardware on our tub finally gave out and ran constantly. I called Tom Drexler Plumbing at 9:30 am and by 1 pm, it was fixed. Scott H. was friendly, prompt and upfront, and didn't mind my overly-friendly Welsh Corgi inspecting him. The job was done nicely and the job site left clean. Scott always put covers on his shoes before entering my home. Best of all, our water doesn't constantly run anymore!Overall, this was a positive experience. I will use Tom Drexler Plumbing again without hesitation.
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08/13/2015
By: Tiffany B.
Tom Drexler Plumbing
I called Drexler on a Sunday morning after waiting over 4 weeks for another air company to fix my air conditioner. Mike P was at my house within 2 hours. He was very professional and explained everything to me. He went over the pricing up front and stayed in constant contact with me over the next 2 days while fixing the multiple issues that I was having. I couldn't have asked for a more knowledgeable and professional person. The only complaint is that I didn't call Drexler much sooner!!
Tips & Advices
If the washing machine is overloaded or all the clothes are packed to one side, the imbalance can cause the washing machine to jerk and shake. These vibrations can be violent enough to slam the machine against other objects, possibly causing damage to its exterior.
Refrigerator coils should be cleaned at least twice a year. Households with pets should clean their refrigerator coils more frequently.
To reduce the risk of foodborne illnesses, the U.S. Food and Drug Administration recommends homeowners set their refrigerators at or below 40 degrees Fahrenheit and their freezers at 0 degrees Fahrenheit.
In terms of operations and upkeep, gas dryers are less expensive than electric. The actual savings depends on the cost of gas vs. electricity in the area. Still, gas dryers heat up faster than electric ones do, making them slightly more energy efficient. However, gas dryers are priced higher than electric ones, so homeowners should prepare to pay more at the outset.
Proper maintenance helps most home appliances last longer. Homeowner's should check their user's manuals for insight on how often to inspect, clean or upgrade their appliances.

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