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12/28/2016
By: Lynda M.
Shively Animal Clinic & Hospital
We are so lucky to have Shively here. These doctors care so much, and they forego a lot of the perks that many vets in the area enjoy just to help as many animals as they can possibly help. I have seen them take squirrels who were hit on the road, free of charge, and any person who needs help for their animals is seen, regardless of ability to pay. They accept cash and check and do prefer to get payment at the time of service, but my brother was offered a payment plan for a VERY expensive treatment that wd not have been possible anywhere else. I used to take my cat to The Cat Clinic, who insisted on expensive blood tests, vaccinations, and overnight stays just to give her an x-ray that I wanted bc of a cough she couldnt shake. I went in 3 times in 2 months, telling them she was sick and asking for a diagnosis. They saw me for 10 minutes each time and prescribed drugs without knowing what was wrong. They pushed prednisone on me every time, without even bothering to do an xray. They charged me over 300 for blood tests and then wanted to charge hundreds more and put her through more shots and stress before they would even consider an xray. It was like they didn't want to listen to me, almost out of spite. I was always very polite and obedient with their nonsensical directives. That is a red flag to me in dealing w a vet-when they won't even bother to let you ask questions. They were also rude every time I went in. I never thought it was a big deal until my cat needed actual care. I took her to Shively after getting treated like crap by Cat Clinic for 2 months, and within 15 min of getting her back to the vet, they had done an x-ray and confirmed lung cancer. Imagine what time and money I would have spent and what trauma she wd have endured if I had stuck with the crappy vet at Cat Clinic. Shively gave her fluids, b12, and supported me til the end. I paid a whopping 65 for the 2 xrays and vitamins and fluids. That is a steal. The vet, Dr. Robin, actually cried a little with me when she gave me the bad news. She offered me a much-needed hug and more than that, she provided gentle loving attention to my sick cat. I also have lovebirds and Shively is one of the few places who will see birds. They saved my baby girl's life when she was egg-bound. I cannot say enough wonderful things about this place. You should always expect to wait several hours when you go. They don't take appointments bc they want to see as many needy animals as possible, so they essentially work a triage system. You will get seen, however, and you can leave or wait in your car and they call when it's your turn. And rest assured that when you get in, the vet will be attending to your animal-not a tech. You will get the best care anyone can find, and at about 1/2 the price of most any vet. I trust them 110%. People come from all over the area for good reason. I only wish my boyfriend had done so when his 6 month old kitten was killed by a negligent country vet who botched her spay surgery. Our animals are too important to put behind our own comfort. Shively is just what it should be-a true animal lover's hospital. Get to Shively about 10 min before they open and it will significantly expedite your visit.
09/23/2013
By: prospect.card
Shively Animal Clinic & Hospital
I have been going to Shively Animal Clinic for about 7 years and from my experiences with my dogs and cats can highly recommend them. Yes, you will have to be patient and wait, they do not take appointments and because their prices are very fair, maybe the best in Louisville, they are VERY busy. Don't expect all the frills, bells and whistles as you will not find them here, that's not what they are about. They are about giving your pet the best possible medical care at the best possible price. I live in the eastern Jefferson County and the vet that I used to go to about 2 miles from my home gouged me every chance they could, I discovered Shively Animal Clinic when my Maine Coon Cat had "blocked" and Goshen Animal Clinic gave me a quote of $1900+ to have the major surgery that he needed to survive. A friend of mine that owned a pet salon/kennel told me to take him to Shively, which I did. I was lucky enough to get Dr. Joyce on my first visit and my cat had the successful surgery and was hospitalized for 3.5 days and is doing great today at 13 y/o...total cost for everything...$687.00!!! They never try to do more than necessary and have always been very caring, even though they are extremely busy and work very long hours. Needless to say, I have never gone back to Goshen Animal Clinic and happily drive the 23 miles to Shively for the great and affordable care that my pets deserve.
06/04/2013
By: cynthia.c.canada
Shelbyville Road Veterinary Clinic
My husband lived in Louisville before, and always took his pets to Dr. Patterson at Shelbyville Road Vet Clinic. When he moved back and I moved here, our blended pet family became patients there as well.Dr. Patterson, Dr. Luba, and Dr. Lauren are excellent vets, not only because they maintain their knowledge base of medical advances (better than my own primary care physician, I have to say!), but also because they are deeply compassionate and are able to deliver any kind of news -- good or bad -- with a solid balance of empathy and realism We always have a full explanation of all options available -- and we're never made to feel guilty if we honestly can't afford an expensive treatment. (Did you know you can get cataract surgery for dogs?!)If we ever move away, we're probably going to try to talk them into going with us! :-)
10/03/2012
By: cathy.brown.961
Shively Animal Clinic & Hospital
Anyone that goes to Shively Animal Hospital is going to have to wait! So what. I would not put my pets in anyone hands but Shively. All the vets there care SO much about your animals. This is a business and they run it well. The counter tops are absolutely covered in rows of (see the vet), (walk backs)...etc.The parking lot is jammed all the time. There is a reason you have to wait!I hate to say, but, there are always some of the very rudest..ignorant acting clients that treat the desk help and vets not very nice. I would have a hard time if I was there to endure that on a daily basis! The price is much lower than other vets too. Shively is packed all the time! There is a reason why!A++++++++++++
09/04/2013
By: liz5375
Johnson Animal Clinic
I recently took my new puppy to another vet office (gaslight animal hospital) and was very unpleased with our visit. I bought my puppy and found out he had kennel cough and took him to this other office. They gave us medication and sent us away. After using the medication, the problem was rapidly getting worst. After speaking with some family members I decided to come to Johnson Animal Clinic. They were awesome!!!! Every question I had was answered and more. I learned about kennel cough and learned about the medication given to my puppy. I found out thing the other vet office should of told me and more. I am more than pleased with Johnson Animal Clinic. I will not take my puppy any where else!
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02/22/2016
By: juscusiam
Shively Animal Clinic & Hospital
I have been taking my fur babies here for about 17 years. I sign in and they call me when its my turn. They have very good vets and take very good care of all the animals.Yes they spend time explaining what is wrong and the treatment plan. On occasion you find a rude desk person, but then don't we all have a bad day occasionally ? Never once when Dr Joe was there did I ever encounter any rudeness. And if I do run across one that is out of line I take it up with someone who has enough say to take care of the matter. Most all the staff are polite even when I am upset. They are good vets and I wouldn't trust any one else with my fur babies. The wait is well worth the service they receive !
11/28/2012
By: debbie.lee.56884
Shively Animal Clinic & Hospital
I've been going to Shively for years and they do have very good prices compared to other vets. You do have to wait a very long time, and if your animal is an emergency they might still make you wait. But in the past they've been helpful to me if I called ahead of time to let them know I was coming. They still after all these years though will not bill me, they don't take credit cards, but they will post date a check. If your animal has to stay they require $150.00 down or it won't. The vets are good. There are good and bad things about this hospital, but because their prices are affordable is one reason you have to wait so long, it's always crowded.
09/04/2013
By: liz5375
Gaslight Square Animal Hospital
I visited this office for the first time with my new puppy. When I bought my puppy he had kennel cough. When I took him to the vet it seemed like the doctor couldn't care less. He didnt answer any of my questions. He just gave him medicine and we left. I asked why my puppy had diahhera, no answer. I asked about kennel cough and got no answer. Recently I visited a different vet office that my family members go to. I learned more than enough about kennel cough and all my questions were answer and more. I feel like they were very unprofessional. I am not happy with this vet and I will not be returning.
09/27/2014
By: Nancy G.
Gaslight Square Animal Hospital
We have had nothing but excellent care from Dr. Berge and his staff. We take all 3 of our pets (2 cats and one dog) and have always received wonderful service. When one of our cats was diagnosed with diabetes I was trained on how to administer the insulin and they took the time to answer all of my questions. The same when our dog needed an xray, it was shown and explained to me and I was given a copy on a CD if needed in the future or for after hours care. I wouldn't go anyplace else!! We have been very happy customers and patients for over 6 years.
12/01/2013
By: mindysmith
Derby City Animal Hospital
Dr Jean and her staff are very personable and seem to know their client on a first name basis. I have recommended them to several friends who have stayed with them as well!! She also cured my sisters dog of a skin disease at minimal price that Shively Animal could not diagnose and charged her a fortune!! I highly recommend anyone try Derby City. I think you will be pleased!! Keep up the great work Dr. Jean, LeeAnn, and Sherry. Hope I spelled the names right!! :-)
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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