07/07/2017Grant Fought Auto Service
I have THE BEST mechanic in the land!!!Besides being over-the-top reliable, they are the most honest and affordable. I had my '99 Toyota 4runner that has 393K miles on it serviced with a new starter, water pump and timing belt, oil change, fluids topped off and overall health inspection before going to Yosemite with 2 other people and a heavy load of camping equipment and food in the car with me. My mechanic, Ali, assured me I was good to go and if anything goes wrong to call him immediately, but that he was confident all would be fine. We made it to our Campground just outside of Yosemite Nat'l Park, NO PROBLEM! But after 3 days, we pack up and get ready to go, my car started up and sounded awful and would barely go. We hiked a mile to the local lodge and called AAA for a tow and most fortunately found a VERY reputable and OPEN [on the 4th of July] auto repair shop 30 miles away. Diagnostic tests showed it was merely a defective timing belt, which of course was brand new. He reported that my mechanic has done a perfect job in his repair job. So I called my mechanic to report the news and he told the Groveland Auto Repair shop to fix it and he would take care of the repair costs. Shocker #1 Because this shop was already so busy and had to order the new part, it wasn't going to be fixed till next week. MY MECHANIC INSISTED ON GOING ALL THE WAY TO GROVELAND, 330 miles from Los Angeles, TO GET THE CAR AND TOW IT BACK AND FIX IT HIMSELF!!!! He did that yesterday... ������������WHO DOES THAT?!?!! He has been my mechanic for a little over a year now and he will ALWAYS be my mechanic from now on. He should be yours as well!!
I own my Alfa for 28 years. Going on 11 years of bringing it to Johns. The car runs beautifully. I always feel bad when I meet other Alfa owners who are not getting pleasure from owning there car. Usually they are telling me some nightmare story of the car being in the shop, and costing a fortune. I can empathize, I been there. But that was along time ago. One day I parked at a RALPHS Supermarket next to a guy twice my age, driving an Alfa twice as old as mine. So I asked the happy driver where he took his car for service? He pointed to his plate, and said "this is the place you bring it, if you want to keep it". The plate read, "Johns Alfa Romance". He was right. There is genuine enthusiasm here for Alfa Romeo's. And an understanding of "value" and "respect" for a customer. I do not review things, restaurants, or coffee shops etc, but i am going to make sure i put up some reviews for this shop. Because I love Alfa Romeo's. Ever since I was a kid and my Dad's Paisan Aldo took me for a ride in his 71 spider. So I wanted to pass the message on, "You bring it here if you want to keep it" . And to the crew at John's, as my father would say "In Boca Lupo!"
05/22/2017Affordable Care Of Hollywood
I brought my Toyota Prius here because the steering shaft went out. The owner, Stacey, looked at my car, researched the issue & ended up finding recalls on a part connected to the main shaft. I had already fixed the recall 3 years ago, but something like this shouldn't have gone out. He printed the recalls out for me, sent me youtube videos on the issue (so I would be educated about what to look for if Toyota tried to get out of it) & helped me come up with an argument for Toyota to comp. the service & part for me. He did not have to help me to the extent that he did. If he was like all the other sleazy, money-scraping shops in LA, he could have charged me to do the job himself (a $700-800 job). BUT INSTEAD, he did the kind thing & helped me get my problem fixed on Toyota's dime. AND, he did all that for me for free. He went extra. Without anything in return. Just because he wanted to provide good service. That deserves more than this 5-star review. Anyone & everyone should go to him. There is only one issue, he only services Toyota, Scion, Acura, Honda & Lexus. (I'm almost positive I got all of them, but call incase I'm wrong). :-)
Benny who owns John's Alfa Romance knows Alfa Romeos inside and out. I am the original owner of a 1978 Alfa Spider. I drove the car into the early 90s, parked it at 180,000 miles and in 2010 decided to restore it. Benny has brought this car back to life and in fact it drives better then when new. Benny was trained by Alfa Romeo to work on these cars. This is not something to take lightly as Alfa trained mechanics are hard to find any longer. Benny is an honest man. He prices his work very reasonably. I live over 300 miles from Benny's shop and it is worth it to me to go to the trouble of getting my car to Benny vs having a local mechanic working on this car. Benny is the kind of guy who when I call him, will drop what he is doing to let me blather on about some issue and over the phone and at no charge will walk me through some minor repair. A totally decent guy. Last item, if anyone reading this lives in Southern Nevada and has an Alfa, trust me, there are NO Alfa Mechanices in Las Vegas.
My college student daughter rear ended a mini cooper one day on her way to an internship. Her Ford Focus was pretty torn up on the left front. They place that towed the car estimated the repairs using the most expensive parts they could price out, and I'm sure they'd then replace them with after market parts and pocket the difference. I looked up various repair shops on the Internet, and decided that E & L's glowing reviews made them worth taking a chance. I'm in CT and they are in LA, so this was a leap of faith. They didn't let me down. By using after market parts, etc. they were able to save me almost $1,000 over the rip off artist body shop that originally towed the car. YOU OWE IT TO YOURSELF TO GET THEM TO BID ON YOUR CAR. The quality is just as good, and the price with be considerably lower I'll bet. I can recommend them highly. Being 3000 miles away, they could have easily taken advantage of me, but they didn't. That's the sign of an honest operation in my opinion.
A +++ .Despite the negative reading on another site, I decided to give this place a try since it was close to my work. The mechanic was extremely professional, and provided me with a beverage while I waiting for my brake and light inspection. When he returned from his test run, approximately 15 minutes later, he explained what needed to be done. He did not know that I have gotten a quote from another shop, but his quote was much cheaper and he truly seemed to know what he was doing. The service was great, my car runs perfectly, and I will definitely be back there with any future problems! Nice to know a honest service exists out there. This was a good lesson not to always believe the negative comments people write.
02/17/2011Official Brake and Light Inspection Station
Despite the negative comment on this site, I decided to give this place a try since it was close to my work. The mechanic was extremely professional, and provided me with a beverage while I was waiting for my brake and light inspection. When he returned from his test run, approximately 15 minutes later, he explained what needed to be done. He did not know that I have gotten a quote from another shop, but his quote was much cheaper and he truly seemed to know what he was doing. The service was great, my car runs perfectly, and I will definitely be back there with any future problems! Nice to know a honest service exists out there. This was a good lesson not to always believe the negative comments people write.