We continue to get intercom calls even though we moved out 9 months ago and asked them to delete our number. Crazy, cuz it never worked when we lived there! They keep ignoring our request to remove our #. This, and many other reasons, is why I am writing this review, I don't want anyone else to suffer.In the 4.5 years I lived here, they hiked the rent twice and had 4 different managers.Positive Points:-New kitchen, floors, bedroom carpet-Secure parking (although bikes were stolen)-Pet friendly-Returned our deposit in a timely manner after moving outNegative Points:-Old bathroom needed many repairs-Repair calls take many months before fixed-One of two washing machines was broken most of the time-Bad seal on front door - you can hear everything clearly outside-Olympic so noisy-Door directory always broken-Repairmen don't always speak English (Google Translate ftw)-Repairmen rude (one cleared the clogged tub and took pictures of the gross mass he removed and called his buddy to tell him about it)-Repairmen can be inept - they cut a huge hole in the bedroom wall to fix another tub problem and they never fixed the wall. We told the management and just taped up the removed drywall with painters tape and they never fixed it to the day we moved out.-The internet is unstable because of "noisy lines" - needed cable repairman 3x-They rented us a fridge for $20/month. This fridge was so old, and must have been left behind from previous tenants. It was noisy and didn't keep things cold. We bought our own fridge and the management made us dispose of their fridge while continuing to charge us $20/month. I'd like to say it was easy to get back the money they accidentally overcharged us, but it wasn't.Note for pet owners: there are fleas in this neighborhood. We always used Frontline and flea baths to take care of our pooch, but apparently not everyone else does.
I'm not related to my agent or anyone from that office. Nor my agent asked me to write a review, because I don't think he cares either way. I just moved into my house in Silver Lake. The house was a short sale, and as you know, it wasn't short at all. It took a year. As a matter of fact, I had just finished all the inspections for another house when he called and let me know that the house I saw a year ago came through. Some agent might not do that because it was only a couple of weeks away before he could get paid. BUT my agent knew how much I liked that house (more than the one I was in escrow with) so he told me. He is one of the few agents with integrity. And patience. Well, I looked at 100s of houses. He put together offer letters about a dozen times. I'm not an easy person to deal with either, but he put up with me too. We are only human, so a couple of times during the past year, we kinda got irritated with each other. However, even after a year he was honest and helpful. I think that's amazing. I totally recommend him. His name is Tom Inatomi.
I would VERY highly recommend Flat Rate LA Real Estate to everyone! I had a great experience, they really deliver. I will never use another agent again! Natalya was prompt to respond to my requests for information and provided a GREAT value. She was there every step of the way and on top of every issue with no delays. She took so much stress off me from knowing how to handle every detail. Flat Rate LA Real Estate truly cared about getting me to closing with the best price, and my personal best interest was always first. Natalya was ethical, knowledgeable and professional at every turn. And I walked away with nearly $30,000 more than what all real estate agents had told me I would get for it plus I saved more than $22,000 in real estate commissions. The bottom line, Flat Rate LA Real Estate deliver on what's promised!