Grant Fought Auto Service
I have THE BEST mechanic in the land!!!Besides being over-the-top reliable, they are the most honest and affordable. I had my '99 Toyota 4runner that has 393K miles on it serviced with a new starter, water pump and timing belt, oil change, fluids topped off and overall health inspection before going to Yosemite with 2 other people and a heavy load of camping equipment and food in the car with me. My mechanic, Ali, assured me I was good to go and if anything goes wrong to call him immediately, but that he was confident all would be fine. We made it to our Campground just outside of Yosemite Nat'l Park, NO PROBLEM! But after 3 days, we pack up and get ready to go, my car started up and sounded awful and would barely go. We hiked a mile to the local lodge and called AAA for a tow and most fortunately found a VERY reputable and OPEN [on the 4th of July] auto repair shop 30 miles away. Diagnostic tests showed it was merely a defective timing belt, which of course was brand new. He reported that my mechanic has done a perfect job in his repair job. So I called my mechanic to report the news and he told the Groveland Auto Repair shop to fix it and he would take care of the repair costs. Shocker #1 Because this shop was already so busy and had to order the new part, it wasn't going to be fixed till next week. MY MECHANIC INSISTED ON GOING ALL THE WAY TO GROVELAND, 330 miles from Los Angeles, TO GET THE CAR AND TOW IT BACK AND FIX IT HIMSELF!!!! He did that yesterday... ������������WHO DOES THAT?!?!! He has been my mechanic for a little over a year now and he will ALWAYS be my mechanic from now on. He should be yours as well!!
Insurance Collision Center
My wife got rear-ended and the rear bumper was pretty messed up.What I liked right off the bat was meeting VK. He had a good mix of casual, business-like, and friendly. I like that he shook my hand--something you don't get much of these days, but it's still something that I think says a lot about a man.Anyway, I felt comfortable that he was on the up and up. Still, I've heard so many bad stories about getting screwed by body shops, that I was a little nervous. VK patiently answered my questions on a couple of different phone calls I made to him so that set my mind at ease. Just for the heck of it, I got 2 more estimates--they were both higher and the other two shops weren't as friendly and I didn't feel like they really cared whether or not they got my business or not. So I went back to ICC and let them get to work on my car. I dropped it off on a Monday morning and they said it would probably be ready by Friday. Once they tore the bumper down, they found some other damage and said they had to order a part and so the car wouldn't be ready until after the weekend. But then somehow, on Friday morning they called me and told me it was ready, so that was a pleasant surprise!I picked up the car and met Nelson. He was also very friendly and professional. The car looked great. They buffed out the paint and cleaned the interior too. (Something I definitely wasn't expecting.) I hope I don't ever need to get any bodywork done again, but if I do, I'll go to ICC!
Insurance Collision Center
GM VK is a true professional. I think it is safe to say that he made a strong impression in a short amount of time. In my case, I was at an important juncture in a car buying process and needed a frame and body examined for any remnants of faulty collision repair (thanks Carfax). I called VK after seeing the stellar reviews and he did not disappoint. After we talked for a bit, he knew exactly what was needed and said he'd fit me in same day. I took the car in and VK or Vic, spent about 30 minutes combing the car like a detective at a crime scene. He painstakingly looked for any sign of subpar repair(s) that might make my prospective car buy a no-go. He patiently fielded every question I had and explained the details of what he observed. He even used a high tech device that measured paint thickness, which is a sure sign of prior repair. He broke down everything in layman's term and we discussed the weight of each item he observed, and what effect, if any, it would make on vehicle performance. He never once seemed rushed. Ultimately James gave me a clear and unbiased professional opinion that allowed me to purchase the car with the assurance that only an expert can provide. As I type this I am breathing a sigh of relief that the car I worked hard to find was a solid buy and VK confirmed that. And the kicker? His time, understanding, and professional opinion,....free of charge! Thanks VK,......I owe ya one! This industry needs more guy like Vic AKA VK.
Insurance Collision Center
I'm grateful to my Mercury Agent who sent me to ICC as I was very satisfied when I got my car back.Someone rear-ended my car after getting off the freeway, so the bumper was basically destroyed. The other person's insurance (AllState) had to pay everything since the other driver was 100% liable, but they originally estimated the damages to be about $600, and claimed that other damages they saw in the car were from previous accidents so they will not be paying for them. I chose ICC after being referred and reading these reviews, and their staff got right on it. After a few days, ICC informed me that they believed the accident actually caused damages well more than $600, and they told me that they'll take care of it with AllState and keep me posted. A few days after that, AllState called to let me know that ICC was correct, and that they'll pay an additional $800. That's a pretty significant amount they wouldn't have paid if ICC didn't call them on it.In addition to that, ICC arranged my rental cars, and when I got my own car back in a timely manner.Great auto experts, great service, very professional. Highly recommended. Takes the stress out of what would otherwise be a very stressful process.
I own my Alfa for 28 years. Going on 11 years of bringing it to Johns. The car runs beautifully. I always feel bad when I meet other Alfa owners who are not getting pleasure from owning there car. Usually they are telling me some nightmare story of the car being in the shop, and costing a fortune. I can empathize, I been there. But that was along time ago. One day I parked at a RALPHS Supermarket next to a guy twice my age, driving an Alfa twice as old as mine. So I asked the happy driver where he took his car for service? He pointed to his plate, and said "this is the place you bring it, if you want to keep it". The plate read, "Johns Alfa Romance". He was right. There is genuine enthusiasm here for Alfa Romeo's. And an understanding of "value" and "respect" for a customer. I do not review things, restaurants, or coffee shops etc, but i am going to make sure i put up some reviews for this shop. Because I love Alfa Romeo's. Ever since I was a kid and my Dad's Paisan Aldo took me for a ride in his 71 spider. So I wanted to pass the message on, "You bring it here if you want to keep it" . And to the crew at John's, as my father would say "In Boca Lupo!"
Affordable Care Of Hollywood
I brought my Toyota Prius here because the steering shaft went out. The owner, Stacey, looked at my car, researched the issue & ended up finding recalls on a part connected to the main shaft. I had already fixed the recall 3 years ago, but something like this shouldn't have gone out. He printed the recalls out for me, sent me youtube videos on the issue (so I would be educated about what to look for if Toyota tried to get out of it) & helped me come up with an argument for Toyota to comp. the service & part for me. He did not have to help me to the extent that he did. If he was like all the other sleazy, money-scraping shops in LA, he could have charged me to do the job himself (a $700-800 job). BUT INSTEAD, he did the kind thing & helped me get my problem fixed on Toyota's dime. AND, he did all that for me for free. He went extra. Without anything in return. Just because he wanted to provide good service. That deserves more than this 5-star review. Anyone & everyone should go to him. There is only one issue, he only services Toyota, Scion, Acura, Honda & Lexus. (I'm almost positive I got all of them, but call incase I'm wrong). :-)
Insurance Collision Center
I love coming here to get my car fixed... Yeah. I was here 2 times already because of car damages. I really should drive more carefully.The first time was when my front bumper got scratched pretty bad and it was such an eyesore to look at, so I came here for an estimate. It was about $800 to get it fixed, and they did a very good job on it. They replaced the front bumper and also fixed my broken sidemarker and my weather strip. VK was helping me out for the first time and he was really helpful.The second time I rear-ended someone. My hood was all bent and crushed and whatnot, and I definitely needed to get it fixed. Nelson was helping me this time and he was also really helpful and informative. He also remembered me and my brother! :) Anyways, he made everything really smooth and easy for me. He called Hertz to pick me up to get a rental car. In 2 weeks, they finished fixing my car and it looked like nothing happened to my car! If you have any problems with your car, you should definitely come here to get it fixed. They gave me the cheapest estimate than other car shops and does a very good job on your car.
Benny who owns John's Alfa Romance knows Alfa Romeos inside and out. I am the original owner of a 1978 Alfa Spider. I drove the car into the early 90s, parked it at 180,000 miles and in 2010 decided to restore it. Benny has brought this car back to life and in fact it drives better then when new. Benny was trained by Alfa Romeo to work on these cars. This is not something to take lightly as Alfa trained mechanics are hard to find any longer. Benny is an honest man. He prices his work very reasonably. I live over 300 miles from Benny's shop and it is worth it to me to go to the trouble of getting my car to Benny vs having a local mechanic working on this car. Benny is the kind of guy who when I call him, will drop what he is doing to let me blather on about some issue and over the phone and at no charge will walk me through some minor repair. A totally decent guy. Last item, if anyone reading this lives in Southern Nevada and has an Alfa, trust me, there are NO Alfa Mechanices in Las Vegas.