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By: wheeler71
Northwest Auto Specialist Inc
When my car has any sort of a problem I take it to my dad, toss him the keys and say "fix it!". Then I run out of his house and take one of his cars before he can stop me. Whenever I return to my parents house my car is running like new (or as often as not better). What is my dad's secret? Is he a master mechanic? a magician? No. He calls up Terry at Northwest Auto Specialist, makes an appointment and takes the car there. They do great work at reasonable prices with a quick turn around time (I am not making this up) As a bonus Terry is the nicest person in the Longview-Kelso area. There is a reason all of these reviewers say "Excellent". These people know cars. Thanks NAS!
By: elina.tilson
Northwest Auto Specialist Inc
Honest, Excellent Service and always fast and Friendly! My husband and I have been using NW Auto Specialists for more than 15 years and they are the ONLY place we will go. They never try to sell parts you don't need. They are super honest and Terry is the sharpest office manager/ parts chaser/ problem solver etc. around!! I can't tell you how many times we have called and she was able to diagnose our car problem over the phone. We tell all our family, friends and co-workers to take their vehicles there. These days it is hard to find a business as trustworthy and deserving of your patronage as NW Auto Specialists! Try them, you won't be sorry.
By: Mark G.
Art's Automotive
OUTSTANDING CUSTOMER SERVICE. Been to Arts many times thru the years and their staff has always been very friendly and professional. Top notch mechanics on duty. I have had some foreign vehicle's (Audi-Jag) and have always been very satisfied with the workmanship and repairs from Arts they always use original parts instead of aftermarket garbage. A lot more cost affective than going to the dealership. Can't say enough for customer service and integrity of all the people that I have came in contact working there. I will continue taking my vehicles to Arts and would recommend them to all.Thank you.
By: cakebreads.cakebread
Northwest Auto Specialist Inc
The customer service was very good. As far as quality of service I would not trust anyone other then Northwest Auto Specialist to work on my car. They were referred to me by a Great friend and we have not been disappointed. These days it is very hard to find a affordable trustworthy mechanic especially if you are female because they assume you are dumb but these guys never once made me feel like i didn't know what I was talking about. Thanks Northwest for your excellent service.
By: Jake H.
Tower Automotive Repair
The best shop in town!! Staff is so friendly they make you feel like a close friend or family member really enjoyed the whole experience!!! Not to mention the repairs were done BELOW the quoted price!! Thanks Tower WE WILL BE BACK!!
By: Carmen G.
Art's Automotive
HIGH QUALITY SERVICE. My vehicle goes to Art's Automotive for regular maintenance. They are professional, courteous, and will correct what is going wrong with the vehicle. Prices are fair, and they get the job done fast!
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By: Hayden R.
Midas Auto Service Experts
came in for brakes and they were honest and took me out into the shop and showed me my rotors and explained what the issue was. They were very friendly and will definitely be coming back there!!
By: marynw
Northwest Auto Specialist Inc
There is a reason we come to NW Auto Specialists year after year, car after car....they are THAT good! All that and fair prices too. Very simple
By: Bruce G.
Northwest Auto Specialist Inc
Quick professional service.This shop goes above and beyond to help.They will not do you wrong, my new place to go when i need a mechanic.
By: Thea B.
Al's Auto
First experience was so quick and right on. Second as well, Al is quick to find the problem and fix it.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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