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12/09/2015
By: Rachel W.
Kool Smiles
My first appointment with them was yesterday. I'm new to the area and my insurance was a primary payer for their office. I made my appointment on their 844 after hours number 10 days in advance with specifically Dr. Kelly. I called the next day to the office during business hours to verify the appointment had been made correctly and it had. As the time for my appointment drew closer I confirmed my appointment through email and text message. I had printed out my new patient paperwork and filled out all of that. The day of the appointment (yesterday) I came in the office 30 minutes prior to my appointment with my completed paperwork and waited in the waiting room from 12:35 to 1:45 even though my appointment was at 1. I was told that it was the insurance validation process and that's not in their control. I explained I understood but one of the reasons I made the appointment at 1 was that I wanted to make sure I had enough time for the appointment and be able to leave by 230 to pick my son up from school. The assistant that took me back explained that she could have me out by then even though it was only less thab an hour away at that point and I also verified that I was going to be seeing Dr. Kelly as well she assured of me of this too. Once I had my xrays completed it was now 225 and I was told at that point that Dr. Kelly wasn't there. I was so upset at this point that I literally wanted to leave but then I remembered they had done a full mouth set of xrays and would be charging my insurance for this. They then told me I could come back on another day when Dr.Kelly would be there and finish the appointment and I explained to them with Christmas being right around the corner that wouldn't work for me. What I ended up having to do is go drive on the other side of town and pick my son up from school and come back for my cleaning and exam after talking to their coordinator about what happened to me. She explained that Dr. Kelly had an emergency situation arise that she had to deal with and it was just a miscommunication and they were truly sorry. I ended up getting my cleaning and exam but had spent the majority of my day (12:35 to 4:30)to not even see the Dr. I had selected as a new patient. The people here are really nice. I honestly just worry how long I will end up staying at the office when I bring my 3 kids to be seen when I spent nearly 4 hours there just for myself.
06/24/2016
By: Debbie B.
Kool Smiles
Kool Smiles has some really nice people working for them. We took our Granddaughter for a cleaning on Thursday June 23. The Hygienist, Arlene Hygienist, was very good with Lilly. Very friendly. Lilly was fairly comfortable with her. However, the dentist that saw Lilly needs to brush up on her People skills with children. Rather brash and unfriendly when interacting with Lilly and I was not pleased. Lilly has seen many Dr's in her life because of a heart condition and she did not care for the dentist at all. I realize that Kool Smiles is a busy place but if you are going to be around children you have to come down to their level of thinking. Otherwise good visit. Kudos for Arlene, the hygienist.
10/18/2016
By: Jillian G.
Kool Smiles
We had a really good experience. Penny was out hygienist and she was very helpful and informative she gave us some good tips to help brush our 1 yr olds teeth and she was very sweet! We were able to schedule our older child's appointment for the following day to have some work done. She has never had an injection in the mouth and the did a good job making her feel comfortable and didn't get irritated with her when she moved a little. They were very understanding that this is a scary experience at times for children. Kelly and Dr. Gang were very nice and informative as well!
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02/19/2015
By: Constance B.
Kool Smiles
I was so happy to say that I came there earlier today early like she the secretary told me to fill out my paper work for my daughter. I was able to kill 2 birds with one stone that's how good they were. She had two cavities and they did everything I needed in one day. Their place of business the area was great the staff was sweet and Maurice is a great person... I would recommend my family and my close friends there.:-D :-D :-D
07/14/2015
By: Juan C.
Kool Smiles
My daughter and I loved this place! We visited on Monday, 7/13, for the first time and we were instantly impressed with the waiting area and friendly receptionist. I wasn't done filling out paperwork when we were called back by one of the technicians. The doctor was great with my little girl and did an awesome job! I recommend to everyone!
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01/07/2016
By: Ambrea M.
Kool Smiles
I love kool smiles...they are always nice!!! I came in today and the sweetest girl helped me out trying too get seen "Iesha Wilson" yall have a great girl working for yall....I was having a bad day and she made me smile!!! I would recommend kool smiles too anyone...great service and yall are never slow...!! Thank you so much for today
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03/30/2016
By: Garie S.
Kool Smiles
My children never want to go there again. One of my kids has to have laughing gas and they accuse them of spitting on the floor when it's drool coming out of the side of their mouth. Another one,they gave laughing gas to for a sealant and the person that was supposed to do the sealants wasn't there and they still did it.
07/14/2015
By: Juan C.
Kool Smiles
My daughter and I visited Kool Smiles on Judson Rd. this past Monday and our visit was great! The receptionist was friendly and helped answer my questions about our insurance and the doctor and technician were amazing with my little girl. I will recommend them to everyone I know!
09/26/2013
By: srwinchell
Forest Square Dental
Have been coming to Forest Square for years, and have always had great service. Staff is friendly, do great routine care and help keep me encouraged to take care of my teeth. When I privately played prices were reasonable and they have made using my insurance effortless.
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07/30/2015
By: Ramiro H.
Kool Smiles
Minnie es una gran persona y muy divertida siempre tiene una sonrisa tiene una manera buena de tratar a la gente Minnie is an awesome person always has a smile on and always ready to make you feel at home she's always fun and I enjoyed every moment here thanks
Tips & Advices
  • If a tooth decays and the nerves or pulp (soft internal tissue which helps teeth develop) become inflamed or infected
  • If a tooth is cracked or broken and nerves are exposed
This generally depends on any specific issues you wish to address with your teeth. There are toothpastes designed to whiten teeth, fight cavities, decrease sensitivity, prevent bad breath, resist gingivitis, and those specific to children (with lower fluoride content). There are also toothpastes that offer “complete” protection by combining aspects of many of the above toothpastes.
It’s recommended to get a professional cleaning at least two times per year.
  • Desensitizing toothpaste numbs the nerves in the teeth that can cause discomfort.
  • Mouth guard can protect against grinding teeth during sleep.
  • Fluoride treatment can be applied by dentists to sensitive areas to numb teeth and strengthen enamel.
  • Root canal can treat problems in a tooth’s core.
  • Surgical gum graft where a piece of gum tissue is removed from a section of the mouth to cover an exposed root.
Not everyone needs to have their wisdom teeth removed, but there are certain signs that can help you and your doctor determine if yours should be:
  • Wisdom teeth are pushing other teeth around, causing pain and misalignment
  • Cysts form around newly emerged wisdom teeth, causing jaw damage
  • Gums get inflamed and swollen, causing cavities and pain
  • Doctor determine from x-rays that wisdom teeth will cause problems in the near future

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