Napa Auto Parts Locations & Hours Near Long Beach, CA -
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By: Molly A.
ACA Automotive
I made an appointment to have 4 things done. One was urgent, my brakes were very worn. I was there before my appointment time, was told 3 hours. 4.5 hours later I get a call asking if they can keep the car till Monday. I needed my car and they aren't even open Sundays, so what good would that do? I told them to finish what they could. I asked them to have the shuttle pick me up, since it was only supposed to be 3 hours I was stranded at a shopping center. It took another hour for them to send the shuttle and another hour to get back to the shop. They could have been working on my car during these 2 hours.6.5 hours having my car, they did the 3 things that weren't urgent (replace wiper blade, front alignment, leaky shocks) . Nothing that should have taken more than 1 - 2 hours. I asked why it took so long and they didn't finish, "I have no good reason" was all I got. I'm still driving a death trap and wasted a whole Saturday. NEVER AGAIN!!!
By: Sino E.
I got a battery that I brought from them a year ago and it got drained. So I have them checked it for any problem. They told me that the battery was drained and it needs to be charged in order to determine the condition of the battery. "Come back in an hour" that what they said. So I came back, the the guy who helped me clocked out for the day. So I gave my ticket and looked at my battery and said to the other guy "did some one unhook the battery clip from this battery?" No body knows so he hooked the battery. He told me "It's charging" and i said "wait for an hour?" He said "yes". I'm waiting for an apology but he just stood there. I'm not asking much, but at least tell me "I'm sorry for the inconvenience" just that.
By: jacqataq
ACA Automotive
Great customer service, minimal wait time and great value when you use their coupons! Do your car a favor and take it to ACA Automotive.
By: ericls12
ACA Automotive
Bad Service and Illegitimate Estimates!Went there, filled the paper work cause I'm a new customer and service center guy wrote an estimate for brake fluid flushing and a replacement of the exhaust muffler hanger. This is what they told; brake fluid flush - $189.99 when clearly the display up front said $79.99 and even though I told them straight forward all I needed was the exhaust muffler hanger replace they said $80 for inspection only!I skipped right out of there. Got the brake fluid done for $60 and the exhaust hanger done for $25. Got it all done for $5 more than the inspection!All I can say, never will I go back there again. They are clueless people that abusive customers who don't know that much in detail about their cars.
By: perserverence
ACA Automotive
You would be very hard pressed to find a more trustworthy auto repair anywhere. They refuse to sell you something that you do not need. They are approved by AAA, in which i have been a member for the last 14 years. AAA recommended this auto shop to me, and i am so grateful and richer. I was told by the dealer that i needed a whole laundry list of work performed on my Ford truck. Low and behold, all that i really needed was a new belt. The service adviser Jeff , took me out to my truck, and went over all the recommended services that the dealer suggested, that were not needed. Where would you ever find that.
By: crm2583
ACA Automotive
I've been coming here for a few years ever since I moved to LB. Always have good experiences here, quick and easy.
By: risanch
ACA Automotive
I took in my 2000 Chevy Astro for a smog check using their early bird drop off service. I went during lunch to pick it up and everything was done. Smog check completed, certificate E-transfered to DMV. I walked in paid for service and walked out in less than 5 minutes. Easiest smog check I've ever done. You guys ROCK!!!!
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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