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05/06/2014
By: Jeff R.
Kdi Kitchens
Mrs Nash,I am sorry you feel that things where not satisfactory. I came out to your home on the 1st apt. on a Tuesday evening. According to our records we never had a friday apt. Also when we set the apt for the taylor location I do not recall any issues with childcare or I would've suggested a daytime weekend meeting.( I have a small child also who I did not get to see that evening as I was spending it with yourselves) I apologize for not having a qoute prepared for you when you walked in the door but that is virtually impossible. The reason for you to come into the showroom is so that you may choose from 100's of products and look at our "free" design. (our taylor location has 22,000 feet of storage, production, and showroom space).Once you have done that then we can price the bathroom with the products you have chose. When you folks left my office you both seemed very happy with the price. I also tried to contact you and never received a phone call back after we met. I am sorry if i embarrassed you when I approached you at the builders show asking if the was a reason we havent heard back from you. Again I am sorry that you feel that your time has been wasted. Jeff

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