Martins Cleaning Service in Lexington, KY with Reviews -
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By: Larry S.
Martin's Cleaning Service
terrible job of cleaning gutters. Only removed debris, non of the sludge and did not flush. Did not show on first appointment, reschedule to the following day. Did not do work he said he would do, had to come back a second time because he did not bring the correct ladder, was 45minutes to 1 hour late each time, and wanted 50% above his quoted price when job was done because it was a two story house. He came on site to look at the scope of the job, the conditions, and a minor repair. he quoted $160-$180 for the job. At the end he wanted $285. I paid him $200 (more than 10% above his high quoted price) and told him to leave. His is now billing me for the additional and is sending to a collection agency.Being a senior citizen I believe this is a scam . He is taking advantage of the retired to jip them out of as much money as possible.DO NOT USE THEM
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By: Traci S.
Stanley Steemer
I was very happy with the service I was provided by Stanley Steamer. They were on time, called to confirm their arrival, efficient, and they educated me on other services they will be offering soon for duct cleaning. My couch looks brand new after being cleaned. I will be using them again in the future.
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By: Laura G.
Kelly Williamson Expert Rug Cleaning
If you need a high end rug cleaned, these guys are the ONLY option, in my book. They have been taking care of mine for years. I have 2 large (10x14) hand knotted Oriental/Persian rugs and they have always been excellent with them.
By: Charlotte C.
MOLLY MAID of Greater Lexington
Difficult to work with from all angles. Cleaners were hesitant to take direction on-site and would ask me to make the request for common clean things from the original estimate (like putting clean sheets on my daughters bed) through the dispatcher. So I reached out to dispatcher and they would take weeks to get back in touch with me. I used their service for almost 2 years bimonthly as I was reassured each time I had a concern next time would be better. At one point they were called back onsite to complete an unfinished clean and proceeded to argue with me until I pointed out dust bunnies in the hall, cobwebs in the corners of the ceiling in living room, and a dining table that had clearly not been wiped down. I can confidently say they never completed the list we agreed upon at estimate and were never onsite the the full amount time the flat rate was set up on. I highly recommend you seek out a different service.
By: Lisa W.
TLC Cleaning Services, LLC
I can't say enough good things about TLC Cleaning. The care put into cleaning is like they are cleaning thier own homes. It is a real pleasure to come home to a house that is spotless! In an age when letting people into your home is a risk - there is no hesitation with this company! They are trustworthy, reliable and customer focused. TLC is tops!
By: Katie B.
TLC Cleaning Services, LLC
TLC Cleaning is wonderful! They accommodate my crazy work schedule and are so considerate. I love having someone I can trust cleaning my house. On top of that, my house looks great every single time. They clean things I didn't even think to clean! I would highly recommend them to anyone in search of a trustworthy and great customer service company.
By: Sylviana H.
TLC Cleaning Services, LLC
TLC Cleaning is excellent, dependable and trustworthy! I was not at home when they cleaned my bathroom. When I came home and entered my bathroom, I just simply said WOW!! The bathroom was sparkling, very clean and smell really good! I will not hesitate to use them again! Sylviana Herrin
By: Karla B.
TLC Cleaning Services, LLC
As a former employee of TLC I know the high standards they use and meet daily. They are trustworthy and very dependable , I would not hesitate to use them!
By: Katie B.
TLC Cleaning Services, LLC
The employees are top of the line. The standard for those that work for TLC cleaning are extremely high. I would defiantly trust these woman to clean my home.
By: Amanda A.
TLC Cleaning Services, LLC
Very dependable and trustworthy. TLC came to clean for me and they did an excellent job! Will definitely use them again!
Tips & Advices
Many services offer long-term contracts that include regularly scheduled cleanings. These contracts sometimes, but do not always, result in discounted prices. Most cleaning services offer discounts in exchange for customer referrals.
Homeowners should review their cleaning service's damage/breakage policy. Some businesses compensate for damaged items, while others do not.
Not always. Before hiring a cleaning service, homeowners should confirm the company verifies its employees' identities and performs background checks. Those planning to hire a self-employed cleaner rather than go through a business should inquire about background check options available from their state's attorney general.
  • The annual costs. Weekly services quickly add up, and homeowners may need to pay additional taxes if they choose a self-employed cleaner.
  • Language barriers and miscommunications. Some professional cleaners might speak English as a second language .
  • Background checks and employment verification. Homeowners can be held liable if they employ a person not legally permitted to work in the U.S.
Some services charge more for pets while others do not. Regardless, homeowners should keep in mind that any pet-related cleaning, such as emptying a litter box, adds to the amount of time the service charges for.

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