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06/01/2015
By: Suzanne E.
Lexington Furniture Company
The furniture and quality are excellent but once Lexington Furniture Company gets your money, you might as well have shopped at IKEA. The items that we purchased that were in stock were delivered promptly not the 8 to 10 weeks estimate. The two large glass front bookcases were not. After 8 weeks I called to find out about delivery. After three days of "finding out where things were" I was told thatLexington Furniture never received a back order notice from Dovetail and that there would be another 8 to 10 week wait. What a coincidence! The same amount of time as if the bookcases had never been ordered!Today May 29, 2015 the bookcases ordered December 29, 2014 were delivered. The delivery men were polite and helpful however, the bookcases tip forward on carpeting because they do not have levelers which good quality furniture should have. The delivery men anticipated some issues because they noticed the lack of levelers but are not supplied with anything to compensate. The delivery men called their manager for a suggestion or at the very least the name of someone were could hire to compensate for Lexington Furniture's lack but the manager said that I was pretty much on my own for that. The delivery men did move a couple of heavy chairs in front of the bookcases to keep them from falling on top of us. They also left the shelves out as that made the bookcases even more unstable.For this kind of service, I could have saved a lot of money and ordered from Ikea. I have ordered from West Elm, spent a _lot_ less, and had a company who cared. #LexingtonFurnitureFailEdited to add: I called the Lexington Furniture Company and asked to speak to the manager. I was told that he was with a customer but would call me back. I explained that he needed to be fast because I was posting bad reviews on social media. The owner did look up my name and see what all had transpired. Lexington Furniture is sending someone to make these bookcases right on Monday. June 1, 2015 two hours after help was supposed to arrive or call NOTHING. My original assessment still stands.
09/28/2014
By: Dave P.
Modern Home Furniture
Words can hardly express how grateful I am to Keith (owner) and the staff for their professionalism, patience, etc.; but most especially for their caring during my recent purchase of furniture for my entire apartment. They took the time to show me the differences in quality of construction, quality in materials and fabric, etc. (I now even know the difference in English and French dovetailing of corners). Keith even went so far as to plan out two different furniture configurations for my floor plan. All this - and so much more is why this was in fact my best shopping experience ever.
03/18/2017
By: James C.
Burke Furniture Inc
Went in and talked with Willa on Monday. Ordered a table and had it set up for delivery on Saturday with a standard two-hour delivery period. Table arrived at early end of the delivery range and was in excellent condition when it arrived. Now I have space to put things I desperately needed! I loved looking at all the furniture in the store, although overall selection was just a little bit less than I expected. The store itself is two floors and is a very large building. Service was polite, friendly, and amiable. Will return.
06/20/2013
By: 5starshopper
Perry's American Furniture Gallery
Great quality furniture and really nice family to do business with. They have any style you want and offer great advice in helping you select whatever you need. i was amazed at how easy it was to customize to get just the size and features I wanted.If you haven't been there you should visit and then you'll be hooked as I am.
09/27/2014
By: Amelia M.
Burke Furniture Inc
My husband and I bought a sectional and our bedroom suit at Burke's. We felt like we got exactly what we wanted, and for a fair price. My family has shopped at Burke's for a long time, which is why we tried it, but we will go back for our next furniture because they took good care of us.
07/31/2013
By: michael_thadwell
Lexington Overstock Warehouse
Went to their location next to Lowes after finding their north side location closed. Got a nice pillow top mattress set for almost $200 less than the store s block away (mattress overstock?). Hope it sleeps well, but service was great.
11/15/2013
By: dave2426
Perry's American Furniture Gallery
Wonderfully crafted hand made furniture at a reasonable price. Courteous and helpful owners and staff. Excellent delivery service. We are extremely pleased with our new dining set. It is beautiful and of the highest quality.
02/13/2017
By: Janice R.
American Signature Furniture
Just bought new furniture for the den! Can't wait to see it in the room. The shopping experience was easy and Olivia was helpful with our design choices. Thanks!
06/30/2017
By: Karen C.
Lexington Overstock Warehouse
Ben was amazingly helpful. They went above and beyond to help us get the sectional we wanted and be able to pick it up today!

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