Millennium Dry Cleaning & Laundry
Shopping Centers & Malls
721 Hebron Pkwy, Lewisville, TX 75057
- Mon - Fri
6:30 am - 7:00 pm
7:30 am - 5:00 pm
Phone: (972) 956-0678
Primary Phone: (972) 956-0678
TollFree: (866) 835-2233
CategoriesShopping Centers & Malls
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I have been going to this cleaners for about three years. Within the last year their customer services has gone down hill. The last time I ever went to them, they treated me terrible.
I dropped my jeans off on a Tuesday morning to get altered. They said they would be ready at 5PM on Thursday. I go in at 5PM on Thursday they say they are not ready, come back tomorrow. I go in 4PM on Friday the same guy tells me to come back in a hour they will be ready. He just needed to finish pressing them and hanging them on hanger. So I came back at 5PM. A girl tells me I need to come tomorrow. At this moment I am livid. I told the girl what the previous guy told me and she was like 'Umm He leaves at 430.' She tells me to hold on and for the next 20 minutes I wait for them to find my jeans. They finally come walking up throwing them onto a hanger. Not one sorry, not one thank you.
I will continue my business elsewhere and let others know how customer service is NOT this cleaners number one priority.
All dry cleaners will have issues at some point, it is how they handle those that count. After 4 years here, they lost one item. They apologized profusely, and called late that evening to say they had tracked it down. For normal days, service is quick and friendly - I don't even get out of the car!
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