Best 30 Hotels With Smoking Rooms in Lewisville, TX with Reviews -
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By: Barry M.
Budget Suites of America
I asked for my mail " VA meds"4 days straight and was told I have no mail so I checked with the post office they said it was delivered 8 days ago to the Buget suits in Lewisville TX.I went to the office one more time and demanded my mail and only then did they give my mail to me and then they gave me a letter of notice to vacate demanding I leave for being upset with them.Oh and I paid a month in advance too!
By: Chris M.
Courtyard by Marriott Dallas Plano/The Colony
The hotel is super nice and very affordable!! I walked into the hotel after a 4 hour drive and made reservations ahead of time thru Priceline which I use often since I travel for business 2-3 weeks a month. The person at the desk was rude, unprofessional and a downright hateful person. She checked us in very slowly as if since she was uncomfortable to be there we would also. Got to our room me and my male cousin and it was only a king bed. We went down and let her know the situation and she said the we are locked into that room and there is nothing she could do. I asked to speak to a supervisor or a manager she said that was not possible at all acting as if she was the final word for that hotel. I asked if the problem was that there were any rooms with 2 separate bed she said that there were plenty available. She said I should call Priceline and see if they could fix it. Called Priceline and they said give them a couple minutes so they called to hotel and when Priceline got back to me they said that they couldn't get anywhere with her either.The thing that made me upset is when Priceline hung up with her she made a chuckle implying that she had won and I was not going to get an accommodating room.Very disappointed. Never had I been treated so poorly. AND I AM IN CUSTOMER SERVICE BUSINESS!!
By: mytwocents4you
Budget Suites of America
Terrible place since they got rid of the real managers and the two girls that were nice. Now left with only rude staff and managers who don't remotely understand the meaning of customer service or business.

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