Ross Dress For Less Locations & Hours Near Lees Summit, MO -
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By: Jimmy G.
Charlotte Russe
RANTThere was one friendly young lady that helped us but that experience all went away out the checkout. After spending almost a $100.00 my 9 year old daughter looked at me and said "Dad I have to go to the restroom now!" With yhe look on her face I could tell that it was a emergency situation. I told the girl who was checking us out that she needs to go right now and she replied no but you can go to another store. I said we just spent $100.00 here and you won't let a 9 year old kid use the restroom. My daughter said lets go dad I can't wait. We ran to the next store and my daughter didn't make it to the restroom in time. She was so embarrassed and crying that she had crapped her pants. I just want to let you know that this is no way to treat customers. Your employee is lucky the she was a female because I would have gone to jail for beating her up if she was a male. My child cried the whole way home. I understand that stores have policy in place but need to make exceptions for emergency situations. I will be contacting your corporate office on Monday.

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