12/25/2014Lee's Summit Medical Center
Went in to the ER for a terrible experience. The day before I was at St Luke's East ER and was told to return if my symptoms worsened. Well, my symptoms got worse and we decided to go to LSMC since it was closer. Sure, my wait time was great-had me back in a room in minutes. But I then sat in that room for 90 minutes without being checked on. No one to check on my pain, no vials, not on any monitors, nothing. The doc was rude and arrogant and very condescending, which was incredibly frustrating as my girlfriend and I are both in the medical field (a nurse and paramedic). The doc discharged me without doing anything, but still collecting my $250 copay, and telling me to, 'suck it up.'Regardless to say we're back at St Luke's and I got a room in a few minutes and have be checked on frequently. My pain and symptoms are under control and the doc is very friendly. I wouldn't recommend Lee's Summit Medical to anyone I cared about.
03/05/2013Lee's Summit Medical Center
This was my first trip to LSMC and it's safe to say I would not send my worst enemy here. I went in for some stitches because I nearly sliced the end of my pinky finger off(if there are some major typos, that is the reason lol)! I could not agree more with the previous reviews! . I was in a room and 3 different people came in; 2 of which said nothing at all, and when the RN came in I asked her if any one smiles around here and very prompt to reply said "Excuse Me?!" That's when I grabbed my stuff and told her I would rather throw a band-aid on my finger than have her help me in any way. She then, proceeded to tell me that she would be happy to help me... Day late and a dollar short honey... The entire experience was cold, rude, inhuman and the staff seemed very unhappy to be there. You would think they would have some sort of compassion working in a hospital. The only smile i was greeted with, was from some elderly later who was pushing a food cart. I addressed my frustration to the manager and she was very understanding and promised she would get to the bottom of it. Sounds like LSMC has some serious staff issues and I hope they are resolved quickly. Please take my review seriously when thinking of where to take yourself, or family members, to the ER. I can not imagine what a child would feel like if they were placed in the same situation....