I ordered the premium Thomas Kincade Floral arrangement. What I received was not even close to what the picture looked like. Now mind you, this was the first visit. So I expressed my concerns to them. A young sales lady agreed that they forgot to add the spray roses and Ivy. I told them I would return tomorrow to pick up the arrangement. The second corrected arrangement wasn't much better. The lady who help me today went on to say that the picture shows all the flowers toward the front and nothing to the back. She went on to explain the difference between regular roses, spray roses, and that each person who arranges a floral piece has their own flair. Needless to say what is showing in a picture as a premium arrangement, " Flowers By Ramon" will not duplicate and will further insult your intelligence by trying to pacify you with some outlandish excuse!!!!! Oh, they did add a couple more spray roses but failed to add the ivy. Lesson learned, fool me once, shame on you, fool me twice shame on me. I'll be ordering from "Scotts House of Flowers" next time!!!!
Military Ceremony April 1 , 2016 / Fort Sill , Oklahoma ! I am a Vietnam Veteran - Cincinnati , Ohio - travel each year ( 14 years ) laying 5 Wreaths . I called a week ahead of time - ordering 5 Wreaths / Fully coved with Red , White , and Blue Flowers - like previous year ! I stopped by the Business / 28th making sure the 5 Wreaths - describing / Fully covered Flowers ! They made the wrong Wreaths - embarrassing - patch of Flowers ! No Apology - No Compensation ! never again !
I am not from Lawton, but if I was, this would definitely be the only place I go for flowers, plants, gifts etc.. As soon as we walked in we were greeted. The lady that helped us was so kind, patient & knowledgeable. The flowers & arrangements were absolutely beautiful! Upon leaving she Blessed my Sister & I with some flowers. This touched my heart deeply! As it turned out, the flowers we bought were my Cousins deceased husband's, favorite color! Thank you Ramon's for being a business of honest & caring people! ����