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Wheelchairs Rental in Las Vegas, NV
Rental in Las Vegas
HelloBusiness.com Discounts today RentalTalk to us right now.
5225 S Valley View Blvd Ste 10
Here it is, mid June, and I have been trying to get my disabled 58-year-old brother's power chair repaired since APRIL!!!!! I more often than not get sent to voicemail, nobody would return my calls....then, finally, I got through and was told the first of June that he needed a perscription to get the chair serviced.... like, wouldn't you think they could have told me that BEFORE!!!!! So, I called the doctor (who was taking a few deserved days off) and requested the Rx faxed to the desk of Shannon who handles this, ineptly I might add. Nearly two weeks later, no contact, I call her back. It's June 12th now. I left three voicemails then I got through. She said she never got the fax, had checked and rechecked. I confirm with her the fax number she gave me. I recall the Doctor's office, they took one minute to search and say they did indeed fax the Rx to her desk on June 8 (again confirm the number) and they gave me the confirmation number of the fax transmission. At least THEY had good records. Still June 12th, !!!! I call Shannon back at 1:53pm and get voicemail. I tell her she did indeed receive the Rx for repair AND for a new wheelchair in addition to the repair on the power chair, give her all the details and ask that she call me back by the end of the day. No call. Again!\r \r Mind you, I'm being as nice as I can be. I want help. My brother NEEDS this equipment and it's impacting his life tremendously to be without it. \r \r I GIVE HER A CHANCE....DEEP BREATH. Today it is June 22 and I have had to leave ANOTHER voicemail because she doesn't seem to care about helping at all. I'm trying to find out who her boss is so that someone at this business knows how their customers are being treated. In this economy, wouldn't you think that would matter. They'll profit. They obviously have people working for them that are costing them money and affecting their reputation. \r \r It's a sad world when you have physical disabilities and live on SSI with no hope for ever having a healthy life. UNIVERSAL MOBILITY needs to care professionally about the quality of life that disabled people have, after all, their business is all about selling equipment to those unfortunate people.\r \r Thanks for letting me write this, I needed a vent. Now, I have to sit and wait and hope she'll call, but I am not holding that breath.
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Las Vegas Scooters and Lifts is dedicated to providing our customers with the most reliable mobility products in the industry. We guarantee that you will receive the product that is right for you, because your satisfaction and your mobility are our number one priority Discount prices with expert advice We specialize in Pride and Golden Mobility Products.
Las Vegas Rental
yp.MagicYellow.com Rental - 30% offFree advice - 15 yrs experience
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