By: Ian S.
Healthwell Medical Group
First of all, the good: the reception staff are friendly and helpful. I couldn't have asked for more from them. Furthermore, the nurse who took my vitals - a European lady whose name I forget - was fantastic on both visits. She was professional, knowledgeable, friendly and had a great manner. Unfortunately the M.D. I was there to see, Dr. Debelen, did not even come close to matching the level of service that his staff provided. Indeed he offered a shockingly low level of service. Here is a summary of my two visits:1) I was referred to Dr. Debelen by a local hospital, having undergone a non-surgical procedure there. At the hospital, the resulting wound had of course been thoroughly dressed. Obviously, in order for Dr. Debelen to examine the wound, I had to remove the dressing. I duly did so, and he examined the wound. He advised me to return in a week if there was no improvement. He then concluded the presentation - while the dressing was half attached and still needing fixing. He left the room. I wondered if I had made a mistake, and that he was going to return in order to apply a new dressing, or at least fix the one I had ripped off. I waited. And waited. Sure enough, it really was over, so I had to go and look for him in the corridors, to ask him to help me with the dressing (I had not brought any medical supplies with me, and the adhesive no longer stuck). He asked a nurse to give me some tape. This gave the impression of a doctor who doesn't care much for his patients, something I am not used to.2) Dr. Debelen did not strike me as being very knowledgeable during my first visit and my expectations were low for visit No.2, but he somehow managed to fall below what I would term a basic level of care: before the hospital visit mentioned above, I had been prescribed anti-biotics, which had caused an allergic reaction. The hospital had then prescribed penicillin, but it hadn't had the desired effect - the wound was not healing sufficiently. I sat on a regular chair in Dr. Debelen's office . Instead of going and getting another chair and sitting down next to me, Dr. Debelen sprawled out across the patient bed with his laptop, in the same manner my cousin would if he was watching YouTube videos. He then decided to prescribe me the same drug that had caused me the allergic reaction in the first place! I was astonished, and told him, "No, that's what I was allergic to". Not only did he not appear to be helping, but if I had not been totally switched on, he may well has caused me some more problems. Overall, this is the worst medical 'professional' I have encountered and I certainly will not return.
By: Cynthia R.
Spring Valley Hospital Medical Center
If you can go to another hospital, such as St Rose, go there first. The building is beautiful, open-plan, spacious, architecture is very nice. I stayed there one night and was not pleased at all but for one nurse whose name I regrettably did not get. I do however, have the name of the doctor who saw me there, told me I "broke my toes" and could bear weight on my foot, and didn't give me crutches until my brother suggested we break the bones in His feet and see if he can bear weight on it. This doctor was rude, short with me, unwilling to answer my questions and either didn't know how to read an x-ray, didn't pass anatomy in the school he went to, or didn't bother reading the radiologist's report which stated I had THREE broken bones in my foot, specifically my number 2, 3, and 4 tarsals which even I know are NOT toes but the main, longest bones in a foot. Every medical professional with whom I've recieved care or therapy (p.t. or o.t.) have told me NOT to put any weight at all on my foot, it should be in a hard cast and to see an orthopedic surgeon A.S.A.P. the doctor's name is Muhammad Sabir. Steer clear of him, especially if you're a woman. I am sending a complaint to the hospital liason and hospital administrator as well. I hope if you end up at Spring Valley you'll have a better experience than I did. Also - the nurses and aides who were in and out of my room all day and night wouldn't stop long enough to give me even a sip of water (although they all had time to tell me I had a UTI and I need to drink more water! it was across the room, out of my reach!) only one nurse did, and only the one (same) nurse was attentive to the extreme pain in my broken foot. The others need to be a patient in their own hospital to see what it's like to not be ambulatory, to have to use the restroom, to be dehydrated and thristy with a water cup just out of reach, and to be in pain for hours and hours with no relief and no one telling you when relief was coming. It was the worst hospital stay of my life. I am a CNA and have a lot of experience with patient care, these people need a lesson in humanity and compassion - unfortunately those are things you can't teach a person....I almost forgot!!!! The Emergency Room doctor and other personell were fantastic, thanks guys! And the X-Ray technician and CT scan people. I was on the second floor (cardiology) where i had my bad experiences at this hospital. I gave it two stars because the E.R. and radiology dept. were awesome otherwise I wouldn't have given even one star.
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By: Rick G.
Ezeanolue, David D, MD
Dear Dr. Dolue Ezeanolue (Dr. EZ) and Kind Staff:My account has been turned over to collections last week because I was billed (and rightly so) for injections that took place after my insurance had run out. I was not told this. Now I owe the office upwards of $1000 which I am willing to work on with monthly payments. However, the woman I dealt with in your collections was not the most accommodating person. I tried to work with her but all I can afford is $50 a month. I'm on a strict budget, I am HIV+ and on very expensive life-saving medications and all the costs that that entails, and I also see other doctors for that medical condition as well as have expensive blood work 3 times a year. So now I have to find a new pain doctor all because she (collection agent) refused to work with me). This pains me because I thoroughly enjoyed coming into your office and seeing people who I now consider my friends because they are so caring. I find it so hard and sad to think that I won't be coming back under my Health Plan of Nevada because of the actions of one woman. I will miss seeing the nice, professional people in the office who took such great care of me---not only my pain but always asked about my HIV status and genuinely cared. It's very, very sad to me to have to locate another pain office as Dr. EZ and his staff were always so kind and helpful. In the future, I will definitely recommend APEX but not after recounting this horrible experience with one collection agent in your office. So sadly and with a heavy heart, I say goodbye to APEX and my wonderful "family" of medical professionals there.Sincerely,Rick Grayson 702-376-9016 (DOB 11/1964)
By: Daniel H.
Michael E Seiff MD
If you are just browsing, I will get right to the bottom line: Dr. Seiff is a fantastic doctor and neurosurgeon. I give him my highest possible recommendation. If you already know you need to see a neurosurgeon, go straight to Dr. Seiff. Six months ago, Dr. Seiff performed a double laminectomy (and more) on my lower spine (L3 through L5 and below). Prior to the surgery I was having near debilitating nerve pain in both legs; bad enough that simply standing up was painful. Today I am pain free. I found everything about Dr. Seiff to be top-notch and first-class, including his wonderful staff and assistants, who constantly communicated with and calmed a very nervous patient, me. The doctor was extremely careful and detailed in explaining everything, before and after the surgery, allowing me to understand totally what was going on. I want to stress that, if you are having pain in your head, neck, back, arms or legs, you need to see a neurosurgeon first. If you have already received a diagnosis from a different kind of practitioner, especially if it entails surgery, you need to get a second opinion from a neurosurgeon. In my case, another surgeon had already scheduled me for both an anterior and posterior fusion when I hit the pause button and went to see Dr. Seiff. It may be the smartest decision I ever made. Neurosurgeons are medical doctors with extremely rigorous advanced training. Dr. Michael Seiff is well-qualified, well-trained and very experienced. But in the end, it is his skill in the operating room that makes him special. In my case, that skill has given me a new life and I thank him every day for his superior work!
By: Duane O.
It is a shame that Dr. Dewan, who is a great Pediatric Endocrinologist, hires such an unprofessional office staff. I would give him 5 stars, but unfortunately I have to deal more with the front office staff than Dr. Dewan. Never returning your calls in a timely manner, interrupting you while you are explaining what is needed, and claiming they never received faxed prescriptions from a pharmacy they always do business with all means that customer service is not a priority. I am sure they have many tasks to perform and probably deal with many people who are difficult, but at this point I would probably get better service at the VA. Unfortunately I can not tell this directly to Dr. Dewan unless I have an appointment or send him a certified letter in the mail. Dr. Dewan is great with my son and I highly recommend him. However, I wish he would put more effort into selecting quality staff who believe in customer service and doing what is right. It may not be fair to give him a low rating because of his staff, but ultimately he is responsible for the hiring of said individuals. I promise if the experiences improve, I will revise my review.
By: Desirae P.
Spring Valley Hospital Medical Center
I had my second daughter here it was my second c section right away they were really nice and made me feel comfortable labor and delivery postpartum Nurses were all nice to me and took good care of me i was I alot of pain and they did everything they could to help me fell better and got me anything I needed when I was discharge my husband wouldn't be there to get me until 5pm and it was only 12pm so they put me in another room with a bed tv and gave me food to eat and it was right next to nicu where my daughter was and I got to be with her longer and have a room to wait in to go rest and pump till my husband came . The nicu nurse's are all so very nice and they take good care of the baby's and they let me stay and take care of my baby all day and help with anything its the nicu in level 2 I'm so glade I had my baby here my experience has been so great and they make me feel so comfortable and I know my baby's in good hands and that makes me feel better this is a great hospital
By: Douglas B.
Ageless Men's Health
Over the past four years I have been receiving Testosterone treatment at the Ageless Men's Health at 2911 N. Tenaya Way #105. Every week I meet with the receptionist and nurses at this location and the treatment I have received has helped me physiologically and mentally as well. I've always been received at check-in desk with a happy and respectful greeting. After checking in, every nurse meets with me in the lobby cheerfully and escorts me back to a room where I get my injections. I feel welcome every time, as I am met with a smile and every nurse asks how my treatment has been helping me, and also checks with me on how life is treating me. Because of their caring welcome to me, I feel accepted, respected and very comfortable. Because of my weekly visit at this location, I have improved physically and mentally as well. I really enjoy being assisted medically, and I look forward seeing everyone at this facility as all of them have become friends of mine whom I trust.
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By: Ernest S.
Linden House Las Vegas
My personal experience has been great from day one. Every thing that a person needs to stay clean and sober and live a clean and sober life is provided for them. I've watched people come in and work an honest program and today not only are they still clean and sober they are successful in life .Some have moved onto become drug and alcohol counslers . Some are very wealthy bussiness owners of todays society. These are just a few examples of what Linden House in Las Vegas has given to each person who works an honest program. I myself just got accepted to Washington State to work towards a masters law degree while at Linden House in Las Vegas . If it wasn't for Linden House in Las Vegas I was headed for self-destruction. I can honestly say that I will always be supportive of Linden House in Las Vegas because they showed me a different way to live my life.
By: Sean H.
Dr. Michael Raoul Coy, DO
Dr. Coy is a nice doctor and all, but if you are experiencing anything out of the normal every day illnesses he is not the doctor for you. He is a pill pusher and trys to see you as quick as possible. It is very hard to schedule an appointment because he has hundreds of patients. I have been experience the same symptoms and pain for 4 months now and he doesn't have any answers or possible answers for me. He forgets what medication he has prescribed me and doesnt seem concerned about my pain and symptoms that i constantly have to remind him that im having. Been seeming him every two weeks hoping something will change and he will start to see that whats going on with is not normal and is affecting my life, but he just says he doesn't know and attributes symptoms to "anxiety", and tell me not to worry about it. I would not recommend this doctor at all.
By: Elaine D.
Timothy Duanne Francis DR
I have suffered with sciatica pain for over 10 years. I love to take long walks, but after 20 minutes or so, I would be hobbling back home, in serious pain. I would have to lie down with my right leg elevated for 15 minutes until the pain subsided. Even after that, I would be limping around the house for the rest of the day. Then, I was referred to Dr. Francis. After only 2 visits, I am now taking long, brisk walks for 45 minutes with NO PAIN! When I get home, I don't have to sit or lie down at all. I am able to continue functioning normally for the rest of the day with no discomfort! I can't believe it! I feel like I have a new lease on life! I highly recommend Dr. Francis and have complete confidence in his ability to help me correct other medical issues that I have, as well. Thank you, Dr. Francis!
Tips & Advices
This depends on the center. Some may allow brief visits by family members. Patients should ask about visiting rules before inviting people to stop by.
No. Patients should arrange for someone to drive them home and stay with them for 24 hours following the procedure.
This depends on the procedure. Most centers ask that patients arrive one to two  hours before the procedure begins. Following the procedure, the patient will stay at the center until fully recovered from being sedated. This may take between one and three  hours. After that, if the patient isn't experiencing abnormal pain, he or she may leave.
Different states have different rules regarding requirements for surgery centers. However, ASCs are required to be certified as a Medicare and/or Medicaid Ambulatory Surgery Center supplier before they enter into an agreement with the Centers for Medicare & Medicaid Services.
The most common types of procedures conducted at surgery centers are:
  • Gastrointestinal
  • Ophthalmology
  • Orthopedics
  • Pain management
Some of the most common procedures include:
  • Cataract surgery
  • Colonoscopy
  • Pain injections

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