Most HONEST place to gamble. Yesterday I went to Green Valley Gas Station off of Decatur and Horse, and I put money into a machine, and play dollars, it dealt me 3 Aces on the first hand but for some reason it didn't hold one of them, Then dealt me the ace needed for 4 aces and a kicker, meaning, I was suppose to get 4 aces with a kicker,the middle button has been not working properly on this machine for a while, sometimes it holds, sometimes it doesn't, but because It usually only caused me to loose a pair, I would normally just let it go as if it happened it would be just a dollar or so lost, well because this was a several hundred dollar mistake due to malefaction on the machine, as you can imagine I was upset, so I tell the cashier, they call their gambling dept that runs all their Green Valley Stations Gambling machines, I'll keep all the details short, so what end up happening is they came down, rolled the machines and saw that I was right, had the 3 ace hold it would have given me the fourth ace with kicker, and took full responsibility, owned up, and paid me my money. Going through this experience, I now know their on top of their game, and have complete faith in their business ethics, and will continue to gamble there daily, as this place runs there stores with good business ethics, and above all are honest and fair, you can gamble knowing they aren't cheating customers, or fixing machines to their benefit. Besides being honest with their machines, The manager who works here is also the best manager I have ever seen work at a gas station, she runs this place just a business owner would, and I would know because my husband and I own business' here in Vegas. The whole staff is friendly, and professional. Long story short, I would advise anyone who likes to gamble like me, to skip the casinos, and other gas stations and gamble here at Green Valley Gas Stations, besides them being honest, the machines pay out decent and often, so there not tight like the casinos or other gas stations and their HONEST, they don't cheat you out of your money.
Was at your Smiths grocery store on Decatur and Desert Inn on Friday August 12th,Las Vegas NV ,was going down an aisle and slipped on something wet on the floor , manager was called and she took pic of knee and got my name and number , my complaint is ,a courtesy call would have been nice to see if i was okay,here it is Monday August 15th ,called the store to get their main customer service number and the girl at customer service gave me a fake number,so i found the number myself and i called the customer service number and told them about the fake number i was given and that i should have gotten a courtesy call from the manager and not even a half hour after hanging up with them , i got a call from some guy who would only give me his first name , but it took me calling them to get a call,i feel a customer deserves better service then what i got.
Overall GREAT grocery store, with friendly stuff, amazing selection, and even more amazing prices. Only knock for this place is that it "feels cheap." It's always crowded, because of the rest deals, so loads of people come in, and there are pocket areas of mess.