Desert Springs Pools & Spas, Inc.
Great pool good price.3-16-13 Called Desert Springs Pools for quote on 3-28-13The first available day to come to our house for a preliminary quote was not until March 28.3-28-13 The pool designer was about an hour late but called to explain at the time the appointment was scheduled.4-2-13 Met at their design center to see virtual designs . We were given a quote comparable to blue haven pools and vintage pools but they were giving us MORE. (We had also called out prestige pools but the owner took two weeks to get back to us and we had gotten 3 quotes and already signed with Desert Springs.) We liked Desert Springs design the best and were getting more decking and a 83 perimeter pool that was 476 sq ft total. It was larger pool than the other quotes. Desert Springs started with a 40k price and dropped it down to 33k with their incentives. We did a similar pool with them in 2009 for 25k and was able to get a deeper discount on this pool which brought that$33k price to $28k. I asked the pool designer to send me digital copies of various screen shots of the pool plan. I did not get these shots any time soon and had to ask multiple times. The contract had an estimated START date of 4-22-13 and COMPLETION date of 5-30-13.And so it begins:4-18-13 Sprayed out pool.4-26-13 Bulldozer was delivered Friday. 4/29 & 4/30 Dug pool Monday/Tuesday (Moving along rather quickly :)5/1 to 5/3/13 Equipment, steel, electrical (Moving along rather quickly :)5-16-13 Gunite (Moving along rather quickly :). I noticed two umbrella sleeves and an irrigation sleeve were missing. I reminded the company and even sprayed a reminder on the ground to make sure they were included and to prevent a mistake. I was not at home during most of the pool construction. 5-18-13 Tile (Felt like a long delay time for next step)5-31-13 Concrete decking 6-10-13 cool deck6-12-13 block wall. (Block wall guys noticed a mistake, the company was going to install my old gate instead of the rv gates in the contract, this was corrected before mistake was made, almost immediately.6-13-13 gate part 16-14-13 gate part 26-18-13inspection6-19-13 pool clean out6-20-13 plaster6-22-13 start upCompletion date was 3 weeks longer than expected but pretty close,Bummer, that the designer was flakey this time around. Here is the situation with him.Sent text to designer on 4-22-13 for pics of pool. No response.Left a voicemail asking a few days later. On 5-21-13 I asked again and was a little snippy and finally got the pics that I originally asked for on 4-2-13 on 5-22-13. I could not really get help from the designer once pool docs were signed. Some other people assisted me in the show room with tile and decking. Some were helpful others not so helpful. If you are inexperienced with design and pools I HIGHLY suggest making the designer help you pick out you tile, decking, plaster/pebbletek, and cool decking before you even talk prices. Then talk price and sign docs. There is no reason to make multiple trips down to pick out all that out later and they are so busy its hard to get real design help later down the road. Terri, who does scheduling is quite helpful and will even text back and forth.
A-Tech Heating and Cooling LLC
Finally! Honesty, fair price, Quality & value! Purchased 2 units 12 years ago for a 2-story home. The company was referred by a friend (not a friend anymore). After about the 3rd year we started noticing a difference in their performance especially the larger unit that cools about 70% of the home. Started by calling them under a supposed warranty and poof they sold the business, no cigar. For 10 years, every year we called in some bozo from an a/c company to have a look and the same problem persisted year after year. We were given quotes to fix it from $1,300 to over $5,000. We were told by one tech we needed new systems. But, nobody could tell us exactly what was wrong and demanded our first born in exchange for a repair. Well, I found A-Tech on Home Advisor and thank you Home Advisor!! A-Tech showed up both times within the frames set. Brad came, had a look, immediately fixed the small unit and put 1 pound of coolant in the large unit to get us through until he could get a tech back for the repair. To do all this he charged me less than $200.00. He explained the exact issues with the larger unit. A crack/leak had developed, out of coolant and on initial installation failure to seal the unit on the bottom. So, for over 10 years this larger unit was blowing cold air all over my roof. This would explain our $500.00 a month plus power bills. The day of the work to be done, 2 of Brad's techs showed up on time and worked for approx. 3 hours. Jared was very nice and explained what he had done and the challenges to seal underneath the unit but that he had gotten it done. They didn't charge me extra. They stood by the estimate given by Brad. This big unit took approx 11 pounds of coolant. I am still amazed every time I think about it how reasonable it was for us to repair these 2 units. Cost us less than $800.00 total. I couldn't have purchased the coolant for this amount! Both units are working fine. They are keeping up and we are so very happy. At the time these repairs were made the temperature outside was 110 deg. and inside our home was 89 deg. Thank you so very much for being there Brad!!!!!!!!
I have had numerous experiences at Team Ford Lincoln. The service I have received has been above and beyond what I expected in terms of customer service.After reading the previous review, I found myself compelled to write this statement.First thing, what kind of battery dies while the vehicle is engaged and in motion? Second, I would think the dealership that charged $350 to assist you would be the one taking advantage of a person's misfortune. I have had dead batteries in my lifetime and I have never paid that much. Having battery issues here in Las Vegas isn't uncommon. It's 100+ degrees, dry and dusty. Secondly, I believe I know the sales manager you are referring to. I find it impossible that she would have said the things you are claiming she said. In the event that your recollection of the conversation could be incorrect, I would like to introduce a couple of words as well as their definitiion to you. Defamation—also called calumny, vilification, or traducement—is the communication of a false statement that harms the reputation of an individual, business, product, group, government, religion, or nation. Most jurisdictions allow legal action to deter various kinds of defamation and retaliate against groundless criticism.Under common law, to constitute defamation, a claim must generally be false and have been made to someone other than the person defamed. Some common law jurisdictions also distinguish between spoken defamation, called slander, and defamation in other media such as printed words or images, called libel.I am so frustrated over people looking to hold someone accountable for everything that happens to them. Wether in their control or not. We now live in a society where so many are looking for something for nothing and refuse to take accountabilty for anything. Just accept that things just happen. And when you don't get the answer you wanted, think about it before you slander another person just because you don't like the answer you have received.
As a homeowner and consumer advocate with over 40 years of plumbers experiences in 3 states, I rate my 11/4/2015 experience with Union Plumbing as one of the BEST. Bought a gas Rheem water heater from Home Depot 7/1/2014. On 10/29/2015, no hot water. Phoned Rheem's 800# and spent 38 minutes with tech trying to restart it but pilot would not light. Tech "said" he was ordering a new control module that I would receive at my home by next day air. Within 2 hours, received call from Union Plumbing to schedule the service call but I said I was waiting for the part and would call back to schedule. No part arrived the next day so I phoned Rheem to get the tracking #. After over 15 minutes on hold listening to elevator music, operator apologized and said initial tech did not order the part, which she then ordered. I phoned Rheem on 11/2/2015 and obtained FedEx tracking # so I then phoned Union to schedule service for 11/4/2015 and was told tech would arrive between noon and 4PM. Ian Hickman phoned me 20 minutes before he arrived at 2:30PM. I watched Ian drain the tank and install the new Honeywell WV8840C1605. During the process Ian educated me on the fact that many of these Honeywell parts are failing and being replaced in Rheem and AO Smith water heaters due to coating on the probe and faulty circuit board. The new part has improved stainless steel probe, circuit board and even a nice blue indicator light replacing the orange one. One hour later I could hear and see my water heater doing it's job. Having renovated my home and replaced Kitec fittings over the past 2 years, I've experienced 5 different plumbing companies in Nevada. Thank you Ian and Union Plumbing for a first class experience!
A-Tech Heating and Cooling LLC
It's very refreshing and means a lot to find a company who is honest in Las Vegas. The owner Brad, and his Lead Service Man Jared, were very professional and treated us with respect. Jared and his helper (sorry can't remember his name, but was also a very nice man), were on time and went directly to work to see what the problem was. Yes, we realize our unit is older, but it still works and cools great. The problem was diagnosed quickly. Jared told us what the problem was, showed me the part, and quoted me a price. I agreed and they went got the new part came back and replaced it.. Quick, courteous, and done for less than $300. Quite different from another company who came to give us a quote. Nice crisp uniform and quite the talker/seller. Went up in the attic but never took anything apart. He then proceeded to tell me that they could band-aid it for about $1300, but he highly recommended we replace the entire unit for $7 to $15K. He pushed and pushed and was shown the door. I have already recommended A-Tech and will use them again when our unit eventually goes out. Very nice people running their family owned fabulous company.
A-Tech Heating and Cooling LLC
I'm a work from home mom with a 4 month old and a somewhat erratic schedule. As such, punctuality, efficiency, professionalism, and affordability are extremely important to me. Let's tackle one at a time. Punctuality: One of my biggest gripes with service calls is that the techs are *always* late. Not only was Jared on time, he was actually EARLY. Efficiency: My second biggest issue is that they show up (eventually), check to see what's wrong, then have to come back a second or third time to actually fix the problem. Jared had the part I needed right in his truck so we didn't have to schedule any follow up appointments. He came, fixed my unit, and left again all under an hour. Professionalism: The first two points tie into this, and as an added bonus, Jared was friendly. Affordability: The diagnostic fee was rolled into the price of the total repair, and at the time I called (not sure if this is ongoing) there was a 10% off deal through Yelp. My total ended up being considerably less than the quote I received from other companies. I would highly recommend this company to anyone who needs HVAC work done.