08/06/2015Silver State Realty & Investment
You know, when you rent from a property management company, they kinda have you by the balls. Wether you like it or not.We rented a house from Silver State. We were there a year, paying our $2100/mo rent for our 3 bedroom house. Correct, not cheap by LV standards. We paid early every month, and were great tenants by any standard.Upon moving out, we had $450 taken out of our deposit to "clean up the yard" A yard that was in atrocious condition when we moved in, clearly neglected. We paid a ton to get it back into presentable shape, planted plants. It was better than when we moved in! Granted we moved out during a windy month, so there may have been leaves, but NOT $450 worth of leaves!!!But what is most annoying is you cannot do a thing about.They have you, and can take your money. You have no say!Ignoring the fact that we paid $1400 to clean up BLACK MOLD from the property, that they refused to do.Ignoring the fact that we paid to have stucco repaired and painted on the front of the house.Ignoring the fact that we paid to have the irrigation system repaired to work properly, even after repeated requests to fix it.Ignoring the fact that we paid to get the landscape lighting system up and working again.Ignoring the fact that we had to paint walls that when we moved in were red, orange, & green, bringing them back to a neutral palette.Ignoring the fact that the house was immaculate upon moving out, even though we had already pre-paid a $250. "move out" cleaning fee.Damon Botticelli and Silver State Realty should be ashamed of taking advantage of good tenants!!
08/13/2013Global Housing Management
EXCELLENT SERVICE, EXCELLENT CUSTOMER SERVICE. Global Housing Management has been involved in the last 8 reservations we have made. Every time they have been extremely courteous, even though I know we make a lot of changes. Our company sends basically the same representatives to each convention and YES, sometime we do need to make that last minute change. GHM Travel has told us that they would try their best to make these changes, but sometimes it??s either too close to check in, or they??re no rooms available. Global Housing Management has gone above and beyond to get me the necessary rooms. They have a great customer service department that works extremely hard to get the job done. I have recommended them to our other Vendors and have heard only great news back. GHM Travel again is an EXCELLENT company.
03/05/2015Innovative Real Estate Strategies-Brandy White Elk
We began looking for a retirement home in the Las Vegas area in 2010. I called Innovative Real Estate Solutions (IRES) based on a short sale listing, and a quick conversation with a lending agent. Meeting Brandy and her team was one of those "golden moments" that you look back on and for which you thank God. We have bought and sold a lot of homes in our life, so we know good real estate agents from poor ones. Brandy, and Russell Arnold, are world-class. We bid on several homes that we did not get, changed areas we wanted to look at repeatedly, and finally in 2013 we found "The One". And we are deliriously happy with it! Throughout the process, Russell and Brandy kept us up to date via web updates, email, and lots and lots of pictures. I highly recommend IRES to anyone!